No more ADSL resets

Telkom not enforcing any ADSL session resets

Consumers have long criticised Telkom for its daily ADSL resets, complaining about broken downloads and a general irritation with service interruptions.

This culminated in ICASA’s ADSL Regulations stipulating that “Telkom, SNO and ISPs shall not periodically reset the ADSL service”.

This practice however continued for some time, but recent developments mean that  Telkom no longer enforces any ADSL session resets.

This however does not mean that users get a static IP address with their service.

Telkom says that “physically logging out, power failures, and session restarts for top up purposes, among others are possible reasons for session resets. Static IP implies always getting the same IP address and this is not evident in this case.”

“A dynamic IP address is assigned at the start of each session and may differ from that of the preceding sessions,” Telkom says.

ADSL resets discussion