Telkom has started using a new tool to improve the experience of its ADSL and VDSL subscribers, which has resulted in some users syncing at higher speeds.
Over the last few weeks, many ADSL subscribers have reported that their sync speeds have suddenly increased.
One user said he noticed a 25% sync speed increase on 10 ADSL lines in his area – 2Mbps is now syncing at 2.5Mbps, 4Mbps is syncing at 5Mbps, and 10Mbps is syncing at 12.5Mbps.
Other users have also reported DSL sync speed increases, with some users speculating that it is a free speed upgrade.
Prenesh Padayachee, Openserve’s MD for Wholesale Services, said they have started using a Dynamic Spectrum Management tool to stabilise lines as close as possible to their subscribed speeds.
“This tool is used by DSL providers globally, and analyses various factors and adjusts a multitude of technical aspects that are used to provide the DSL service, to ensure a stable, consistent user experience on DSL links,” said Padayachee.
He said this could result in a scenario where a DSL customer will synchronise at a higher speed than their subscribed speed.