Telkom Internet network outage

ADSL subscribers on Telkom Internet have been hit by an outage on the service provider’s network.

By - January 20, 2016 Share on LinkedIn
Telkom fixed line

Telkom Internet subscribers from the Johannesburg and Pretoria areas reported problems with their ADSL connections on 20 January 2016.

Subscribers reported outages in the region from 14:00, with reports of widespread outages surfacing from around 18:00.

Their lines synchronise and connect to the ISP, but users are unable to browse websites or use any online services.

Some subscribers reported being able to access Telkom Internet’s web portal at telkomsa.net, even though they weren’t able to browse other sites.

ADSL connections via different service providers were working.

While Telkom subscribers elsewhere in the country reported no loss of connectivity, one user in Bloemfontein said they were experiencing extremely slow browsing.

Telkom confirmed on Twitter that it was experiencing a network outage, stating that its technicians were attending to the problem.

Telkom said its points of presence in Johannesburg, Cape Town, and Durban were up.

However, some customers in the Northern Region of the country experienced intermittent or slow connectivity.

Engineers are working on identifying the problem and will resolve it as quickly as possible, said Telkom.

Telkom helpdesk – telephone numbers that don’t exist

Guinness World Record broken at Telkom event

Telkom R599 uncapped LTE promotion goes national

The story behind higher Telkom ADSL sync speeds

Hardware failure causes Telkom mail server outage

Share your thoughts

Join the conversation

Connect with Us

androidappletwitterfacebookgoogleplusfeednewsletter

Poll

Would you rather use your fingerprint instead of a PIN to make card payments?

View Results

Loading ... Loading ...

More News

The ANC’s control over South African telecoms companies

ANC Wireless

The South African government is one of the biggest shareholders in local telecommunications companies, which is of concern to industry players.

Tremendous progress in South African energy security

Jacob Zuma in Germany speaking

Tremendous progress is being made in the government’s quest for energy security in South Africa, President Jacob Zuma said.

Pokemon Go Plus delayed

Pokemon Go Plus

Nintendo’s wearable accessory for Pokemon Go has been delayed by two months.

LastPass accounts can be “completely compromised”

Lastpass

A serious LastPass zero-day vulnerability has been found, which can compromise user accounts when they visit a malicious website.

Free MyBroadband Newsletter
×