The latest HelloPeter complaints and compliments reports show that Crystal Web has the highest percentage of compliments, while Cybersmart has the highest percentage of complaints.
HelloPeter is South Africa’s largest consumer feedback website, where customers can report good and bad service and receive support from registered companies.
The percentage of compliments (when looking at overall reports) gives an estimate of the satisfaction of the company’s customers.
The chart below shows the highest percentage of compliments for South African ADSL ISPs over the last 12 months.
Only ISPs with more than 40 combined complaints and compliments were included in the rankings.
Not shown is Crystal Web, which received 5 compliments and 7 complaints – giving it a “compliments percentage” of 41.67%.