Best ADSL ISP in South Africa
| Rudolph Muller | June 13, 2011 | 9 comments |
Ookla’s Speedtest.net results and MyBroadband’s custom speed test shed some light on the network performance of ADSL ISPs in SA
With a multitude of ADSL ISPs in South Africa it can be a daunting task to select the right package and the right service provider.
The performance of an ISPs is very difficult to gauge without using the service first, but public forums such as MyBroadband can help to see what subscribers say.
Another method is to look at the Speedtest.net results which are made available through Ookla’s Net Index which lists service providers according to average upload and download speeds.
Filtered results
Many consumers and broadband service providers have complained that Ookla’s Net Index results may be skewed with tests conducted from a core network rather than a broadband connection.
Ookla’s CEO Doug Suttles explains that they don’t really see the problem with ‘testing from a core network’ in larger volume testing countries since the number of tests compiled into the indexes is so massive that it is not viable to try and “game the system.”
Despite Suttles’ reassurance, MyBroadband used the latest Speedtest.net results and filtered out the obvious core network tests to compare ADSL ISP speeds.
The following table provides the average download and upload speeds of South Africa’s prominent consumer ISPs.
| ISP |
Average download speed | Average upload speed |
| WebAfrica | 2,466 | 401 |
| Altech Technology Concepts | 2,065 | 412 |
| Telkom | 1,955 | 354 |
| Internet Solutions | 1,950 | 377 |
| Cybersmart | 1,925 | 355 |
| Africa INX | 1,900 | 329 |
| MWEB | 1,780 | 309 |
| Vodacom Business | 1,555 | 365 |
| MTN Network Solutions | 1,454 | 395 |
| Neology IPClub | 1,418 | 322 |
| BCS Group | 1,062 | 254 |
| XDSL | 574 | 438 |
Different ADSL speeds
The various maximum ADSL line speeds – 384Kbps, 1Mbps, 4Mbps and 10Mbps – create complications when it comes to average ADSL speeds.
A service provider with many 384Kbps DSL customers (such as Telkom and MWEB) is at a big disadvantage when competing against a service provider with mostly 4Mbps and 10Mbps subscribers.
MyBroadband set out to filter results based on ADSL line speeds using a short survey before a test is conducted, and the following table provides an overview of the latest local and international download results.
| Average Download Speeds from Johannesburg Server | ||
| ISP | Service | Speed |
| Web Africa | ADSL 10Mbps | 5.32 Mbps |
| Telkom | ADSL 10Mbps | 5.19 Mbps |
| Internet Solutions | ADSL 10Mbps | 4.99 Mbps |
| Cybersmart | ADSL 10Mbps | 4.5 Mbps |
| MTN Business | ADSL 10Mbps | 4.36 Mbps |
| Altech Technology Concepts | ADSL 10Mbps | 3.59 Mbps |
| Altech Technology Concepts | ADSL 4Mbps | 2.76 Mbps |
| Telkom | ADSL 4Mbps | 2.69 Mbps |
| Web Africa | ADSL 4Mbps | 2.63 Mbps |
| Cybersmart | ADSL 4Mbps | 2.52 Mbps |
| Internet Solutions | ADSL 4Mbps | 2.3 Mbps |
| FNB | ADSL 4Mbps | 2.23 Mbps |
| MTN Business | ADSL 4Mbps | 1.82 Mbps |
| Vodacom Business | ADSL 4Mbps | 1.77 Mbps |
| Vox | ADSL 10Mbps | 1.05 Mbps |
| Vodacom Business | ADSL 10Mbps | 0.83 Mbps |
| Average Download Speeds from London Server | ||
| ISP | Service | Speed |
| Internet Solutions | ADSL 10Mbps | 5.25 Mbps |
| Web Africa | ADSL 10Mbps | 5 Mbps |
| Cybersmart | ADSL 10Mbps | 4.3 Mbps |
| MTN Business | ADSL 10Mbps | 3.4 Mbps |
| Web Africa | ADSL 4Mbps | 2.71 Mbps |
| Altech Technology Concepts | ADSL 4Mbps | 2.46 Mbps |
| Cybersmart | ADSL 4Mbps | 2.38 Mbps |
| Internet Solutions | ADSL 4Mbps | 2.19 Mbps |
| Telkom | ADSL 10Mbps | 1.91 Mbps |
| Telkom | ADSL 4Mbps | 1.81 Mbps |
| MTN Business | ADSL 4Mbps | 1.77 Mbps |
| FNB | ADSL 4Mbps | 1.74 Mbps |
| Vox | ADSL 4Mbps | 0.93 Mbps |
| Vodacom Business | ADSL 4Mbps | 0.25 Mbps |
MyBroadband explained that this is only the first step to get the most accurate speed test results possible, and that the next phase of improvements are already being worked on.
















