MWEB has released its ADSL key performance indicators (KPIs) for April 2012 to June 2012, providing details about their latency, packet loss and jitter over the reporting period.
The ADSL KPIs are a requirement of the ADSL regulations which were published on 17 August 2006 by the Independent Communications Authority of South Africa (ICASA).
The regulations require Telkom and Internet Service Providers (ISPs) to publish, on a quarterly basis, Key Performance Indicators (KPI) detailing at the least, packet loss, average latency and jitter for the provisioned ADSL service.
Most ADSL providers do not publish this information, but MWEB is abiding by the regulator’s guidelines.
The following table provides an overview of the latest Key Performance Indicators (KPIs) from MWEB. It is noteworthy that MWEB reported 0% local packet loss during the reporting period – a sign of a stable network with good redundancy.
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ADSL KPIs: April – June 2012
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International Key Performance Indicators
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| KPI | MWEB |
| Average Packet Loss (%) | 0.10 |
| Average Round-trip latency (ms) | 174.99 |
| Average Jitter (ms) | 0.99 |
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National Key Performance Indicators
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| Average Packet Loss (%) | 0.00 |
| Average Round-trip latency (ms) | 17.21 |
| Average Jitter (ms) | 1.00 |
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