Numerous Telkom Internet ADSL subscribers have been complaining about problems with international connectivity and slow peer-to-peer (P2P) throughput.
These complaints started to emerge two weeks ago, sparking speculation that Telkom Internet made changes to its network to support their lower uncapped prices, and the decision to uncap its capped ADSL products.
“International browsing is almost impossible and HTTP downloads crawl at less than 10KBps,” said one Telkom Internet subscriber. “I am going nuts! I phoned Telkom and they deny having a problem,” said another user.
MyBroadband has also received complaints that P2P services are not performing as expected, with very slow download speeds.
“My torrents only reach download speeds of 10kbps if I’m lucky. I was getting up to 120kbps recently,” said one user. “Telkom uncapped: Torrents and DC++ are stone dead,” said another.
A long discussion about some of the problems experienced is available here: Telkom ADSL international problems
Telkom Internet said that it has not implemented stricter shaping policies with regard to peer-to-peer traffic.
“Intermittent slow peer-to-peer traffic performance was a result of changes to the network during a recent maintenance exercise,” Telkom said.
Telkom said that the peer-to-peer traffic performance is back to normal.