ADSL vs Fibre vs Mobile: best broadband services in South Africa

MyBroadband’s latest survey reveals the best fixed and mobile broadband services in South Africa.

By - February 15, 2016 Share on LinkedIn
Fibre ADSL cable

MyBroadband’s Q1 2016 broadband survey results show that Vumatel, Neotel, and Telkom’s fibre services were rated as the best broadband services in South Africa.

The survey was completed by 3,108 South African broadband subscribers. These subscribers were typically IT professionals and tech-savvy individuals.

The survey tested users’ opinions of their broadband service, and asked them how likely they were to recommend their broadband product to family and friends.

The table below provides an overview of the results from the user rating section of the survey (scores out of 10).

It should be noted that some products which did not receive enough feedback are not listed.

Broadband service Score
Vumatel fibre 9.31
NeoBroadband fibre 8.24
Telkom fibre to the home 7.47
Afrihost mobile 7.42
Telkom LTE (fixed service) 7.14
Telkom mobile (3G or LTE) 7.14
Cell C mobile (3G or LTE) 7.01
VDSL 6.82
Neotel wireless 6.53
MultiChoice Smart Village fibre 6.41
MWEB mobile 6.33
Vodacom mobile (3G or LTE) 6.25
ADSL 6.13
MTN mobile (3G or LTE) 5.85
iBurst wireless 4.77

Would you recommend your ISP to a friend?

As part of the survey, users were asked: “How likely is it that you would recommend your current broadband service to a friend or colleague?”

The higher the score, the more likely a person was to recommend their current ISP to other people.

Broadband service Score
Vumatel fibre 9.71
Telkom fibre to the home 8.70
NeoBroadband fibre 8.64
VDSL 8.06
Telkom LTE (fixed service) 8.04
Telkom mobile (3G or LTE) 7.71
Afrihost mobile 7.59
Cell C mobile (3G or LTE) 6.96
ADSL 6.83
Vodacom mobile (3G or LTE) 6.82
MultiChoice Smart Village fibre 6.78
MWEB mobile 6.67
Neotel wireless 6.60
MTN mobile (3G or LTE) 6.48
iBurst wireless 4.39

More on broadband

How South Africa’s broadband speeds changed from 2007 to 2015

Best ADSL and VDSL speeds in South Africa

Free ADSL with Wi-Fi hotspot access coming to South Africa

Share your thoughts

Join the conversation

Connect with Us

androidappletwitterfacebookgoogleplusfeednewsletter

Poll

Have you received unsolicited telesales calls from a mobile network operator?

View Results

Loading ... Loading ...

More News

Pirated movie release types

Piracy

We take a look at the different types of movie releases which populate torrent sites.

Better crime fighting in South Africa with GIS

Thief crowbar criminal vandalism sabotage

GIS can play a vital role in understanding the risk factors for crime, and how crime can be tackled.

The FBI can read all your email, and you’ll never know

FBI emblem

Court cases going on right now are revealing that federal officials can read all your email without your knowledge.

Spectrum auction postponed, BEE requirements relaxed

ICASA logo on glass

ICASA has made several changes to its invitation to apply for 4G spectrum, including postponing it yet again and relaxing its BEE requirements.

Free MyBroadband Newsletter
×