ADSL vs Fibre vs Mobile: best broadband services in South Africa

MyBroadband’s latest survey reveals the best fixed and mobile broadband services in South Africa.

By - February 15, 2016 Share on LinkedIn
Fibre ADSL cable

MyBroadband’s Q1 2016 broadband survey results show that Vumatel, Neotel, and Telkom’s fibre services were rated as the best broadband services in South Africa.

The survey was completed by 3,108 South African broadband subscribers. These subscribers were typically IT professionals and tech-savvy individuals.

The survey tested users’ opinions of their broadband service, and asked them how likely they were to recommend their broadband product to family and friends.

The table below provides an overview of the results from the user rating section of the survey (scores out of 10).

It should be noted that some products which did not receive enough feedback are not listed.

Broadband service Score
Vumatel fibre 9.31
NeoBroadband fibre 8.24
Telkom fibre to the home 7.47
Afrihost mobile 7.42
Telkom LTE (fixed service) 7.14
Telkom mobile (3G or LTE) 7.14
Cell C mobile (3G or LTE) 7.01
VDSL 6.82
Neotel wireless 6.53
MultiChoice Smart Village fibre 6.41
MWEB mobile 6.33
Vodacom mobile (3G or LTE) 6.25
ADSL 6.13
MTN mobile (3G or LTE) 5.85
iBurst wireless 4.77

Would you recommend your ISP to a friend?

As part of the survey, users were asked: “How likely is it that you would recommend your current broadband service to a friend or colleague?”

The higher the score, the more likely a person was to recommend their current ISP to other people.

Broadband service Score
Vumatel fibre 9.71
Telkom fibre to the home 8.70
NeoBroadband fibre 8.64
VDSL 8.06
Telkom LTE (fixed service) 8.04
Telkom mobile (3G or LTE) 7.71
Afrihost mobile 7.59
Cell C mobile (3G or LTE) 6.96
ADSL 6.83
Vodacom mobile (3G or LTE) 6.82
MultiChoice Smart Village fibre 6.78
MWEB mobile 6.67
Neotel wireless 6.60
MTN mobile (3G or LTE) 6.48
iBurst wireless 4.39

More on broadband

How South Africa’s broadband speeds changed from 2007 to 2015

Best ADSL and VDSL speeds in South Africa

Free ADSL with Wi-Fi hotspot access coming to South Africa

Share your thoughts

Join the conversation

Connect with Us

androidappletwitterfacebookgoogleplusfeednewsletter

Poll

Would you prefer a 30-hour workweek for 75% pay, or a 40-hour week for full pay?

View Results

Loading ... Loading ...

More News

Guptas to sell all their South African businesses

Gupta-2

The Gupta family has stated it plans to dispose of all the stakes it holds in South African businesses before the end of 2016.

Interview with the inventor of Apple’s first computer

Steve Wozniak

If you haven’t heard of Steve Wozniak, it is because he has been overshadowed by his fellow co-founder of Apple, Steve Jobs.

Ordering pizza online in South Africa

Pizza

We wanted pizza and we wanted to order it online – this is what South African franchises have to offer.

Where to register to buy the Samsung Galaxy Note 7 in South Africa

Samsung Galaxy Note 7

Pre-registrations for the Samsung Galaxy Note 7 are now available online.

Free MyBroadband Newsletter
×