Loading ...Cell C halves data prices
Cell C has more than halved the prices of some of its most popular data packages in a promotion introduced today
10GB for R199 mobile data promotion extended
8ta has extended their 10GB, 3GB and 120GB data promotion by more than six months
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A new academic study shows that capping monthly broadband usage trigger uneasy user experiences
WirelessG explains in-flight Wi-Fi meltdown
The maiden Mango in-flight Wi-Fi voyage in South Africa was a disaster when the system buckled under the load. WirelessG explains.
MTN 2GB for R189 promotion extended
MTN has extended its 2GB internet bundle deal for an additional three months
And the best broadband provider in SA is…
| Rudolph Muller | July 24, 2011 | 7 comments |
Rudolph Muller
Rudolph Muller is the editor at MyBroadband and covers telecoms and broadband news. Rudolph comes from an academic background, but left the University of...
| Full Profile |
Broadband users rate their providers on reliability, support and value for money. Here are the top ranked broadband services.
MyBroadband recently conducted their latest broadband survey, asking users to rate their broadband service and tell their providers where they should improve.
The survey was completed by 3,072 respondents of which 1,811 were ADSL users, 1,032 were mobile broadband users, and the rest were fixed wireless subscribers.
In one section users were asked to rate the various components of their broadband service, including reliability, support, value for money and overall satisfaction.
Newcomer 8ta performed well in most categories and finished top with an average rating of 7.6 (out of 10), followed by Cell C HSPA+ (7.18) and Telkom’s WiMax service (7.03). It should be noted that 8ta’s strong performance, especially in the ‘value for money’ category, may be linked to their 10GB promotion which ran during the same period as the survey.
The following table provides an overview of the average scores for the most prominent broadband offerings in South Africa,
| Service | Reliability | Value for money | Support | Overall | Average |
| 8ta HSPA | 7.48 | 8.70 | 6.37 | 7.85 | 7.60 |
| Cell C HSPA | 6.77 | 8.18 | 6.49 | 7.28 | 7.18 |
| Telkom WiMax | 8.50 | 6.63 | 5.75 | 7.25 | 7.03 |
| ADSL 10 Mbps | 8.10 | 5.74 | 6.42 | 7.18 | 6.86 |
| ADSL 1 Mbps | 7.86 | 6.10 | 6.55 | 6.85 | 6.84 |
| ADSL 4 Mbps | 7.64 | 5.75 | 6.14 | 6.64 | 6.54 |
| ADSL 384 Kbps | 7.87 | 5.66 | 6.39 | 6.11 | 6.51 |
| Neotel NeoConnect | 7.82 | 6.36 | 5.27 | 6.27 | 6.43 |
| MTN HSPA | 7.22 | 5.74 | 6.07 | 6.69 | 6.43 |
| iBurst Wireless | 7.43 | 6.30 | 5.48 | 6.37 | 6.39 |
| Neotel NeoFlex | 7.30 | 5.80 | 5.50 | 5.50 | 6.03 |
| Vodacom HSPA | 6.69 | 4.71 | 5.82 | 6.01 | 5.81 |
It should be noted that these are only preliminary results from the first MyBroadband survey this year, and that a range of data from other surveys and MyBroadband’s Speed Test website will be used to compile a full report about broadband services in SA.
