Neotel consumer offering here in April

Neotel has successfully completed its consumer pilot and will launch commercial services in April.

Neotel consumer offering here in April

Neotel confirmed that it will launch its long awaited consumer services – which will consists of a range of converged high speed Voice and Internet offerings – before the end of April.

The company said today that it has successfully concluded its consumer services trial and that it already has a group of paying residential customers on their network.

These services will initially be ‘soft launched’ in Johannesburg and Pretoria in April with Cape Town and Durban to follow shortly afterwards. Coverage will be expanded to include other parts of the country as the company grows.

Neotel CEO Ajay Pandey pointed out that there will not be a big launch date where all consumers will be able to access Neotel’s services, but rather that services will become available to consumers throughout the country as the company’s network and capacity expands.

While detailed pricing has not been made available yet, Neotel said that the company can guarantee that the service will be cheaper than current offerings in the market.

The company further said that it is well aware of the issues irritating consumers – including low usage limits and poor support – and will address these issues in their consumer offerings.

Neotel will provide two flavours of converged consumer services, namely a ‘High Speed Internet, Voice and SMS’ service and a ‘Basic Internet access, Voice and SMS’ offering. With the faster option, users can expect peak speeds of up to 3.1 Mbps with average throughputs of between 300 Kbps and 700 Kbps.

Maneesh Mittal, Neotel’s head of consumer products and services, said that a dedicated consumer helpdesk will be fully operational before the launch to handle all consumer enquiries and orders.

Mittal further said that the channels through which consumers will be able to order the services will be communicated during April and added that Neotel is confident that the ordering and installation process will be seamless.

Neotel consumer service discussion

 

Join the conversation

Connect with Us

androidappletwitterfacebookgoogleplusfeednewsletter

Poll

Would you prefer a 30-hour workweek for 75% pay, or a 40-hour week for full pay?

View Results

Loading ... Loading ...

More News

Where to register to buy the Samsung Galaxy Note 7 in South Africa

Samsung Galaxy Note 7

Pre-registrations for the Samsung Galaxy Note 7 are now available online.

The No. 1 reason companies are rejecting your CV

CV

CareerJunction has provided insight into why certain job applicants have less success than others, even if they have a great track record and excellent qualifications.

What to do when you accidentally post a photo of your private parts online

computer fail exasperation shock internet twitter facebook

This is what you should do if you accidentally post a compromising photo online.

Amazon to test 30-hour workweek for 75% pay

Amazon logo floating

Amazon will launch a programme to experiment with a 30-hour workweek, according to a report by The Washington Post.

Free MyBroadband Newsletter
×