ADSL problems? This may explain it

Numerous ADSL consumers are affected by problems on the SAT-3 network and issues on the Internet Solutions network

November 2, 2011
ADSL

Numerous South African broadband users have been experiencing slow Internet speeds and intermittent connectivity issues over the past few days.

Web Africa’s subscribers were experiencing international connectivity issues which the company said was caused by a break at the landing station for SAT3 in Portugal. “The fault on SAT3 has been identified 180km’s from Goonhilly,” the ISP said.

Web Africa said today (2 November 2011) that they have successfully allocated extra capacity over their secondary links and that their subscribers should not be experiencing problems any longer.

The cable is expected to be fully operational again tonight. “A cable laying ship, Wave Sentinal, has already landed in Brest, France. The arrival time over the faulty section of cable is expected at 23:30 UTC. We’re hoping to see the cable to be fully operational again later tonight (2nd November) depending on weather conditions,” Web Africa said.

Numerous Afrihost clients have also complained about connectivity problems. The ISP confirmed that that problems on the Internet Solutions network (their upstream provider) caused connectivity issues for their subscribers.

However, Afrihost has said that the issue has been resolved, and that things should be back to normal after the backlog of traffic has been cleared.

Tags: ADSL, Afrihost, broadband, Headline, internet solutions, SAT-3, Web Africa

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