Telkom Broadband package ads under fire

Advertising authority slams Telkom’s advertising, for their broadband package, as misleading

By - January 30, 2012
Telkom-deal

The Advertising Standards Authority of South Africa (ASA) has ordered Telkom to withdraw an advertisement for their broadband laptop packages.

The Telkom Direct print advertisement shows two laptops with a logo reading “free ADSL and line installation”.  The ad further stated “2 Acer Laptops” and “Only R399pm x 24 months”.

Directly below the ad, in a small, red font, it states “For 2 X 15.6’’ HD LCD Acer Laptops. Excludes Broadband subscription of R219pm”.

One consumer lodged a complaint with the ASA, arguing that the advertisement is misleading as the bold, large amount of R399 is not the total price payable. “The total package is in a much smaller font towards the bottom of the advertisement,” said the complainant.

Telkom argued that the advertisement is not misleading as the total package is specified. “Consumers will pay R399 x 24 months for the laptops but R618 per month for 24 months when the Broadband offer is included,” Telkom is quoted as saying.

The ASA was not convinced by Telkom’s argument, and ruled that the advertisement creates the misleading impression that the total package will cost R399 instead of the real price of R618 per month over 24 months.

The ASA ordered Telkom to withdraw this advertisement with immediate effect and not use it again in the current format.

Telkom Broadband Acer Deal

Telkom Broadband Acer Deal

Forum discussion

Shutterstock is the image partner of MyBroadband – more technology images

Join the conversation

Connect with Us

androidappletwitterfacebookgoogleplusfeednewsletter

Poll

Does your broadband data cap usually last until the end of the month?

View Results

Loading ... Loading ...

More News

Eskom adds power to the grid

Eskom shadow

Eskom claimed on Monday that it had successfully conducted maintenance and added additional generating capacity to the national grid.

How long it will take to bust your data cap

Internet Speed

The monthly data of some South African broadband products will run out in less than 3 minutes when used at full speed. Check for yourself how long your data will last.

ANC made millions through Eskom’s new power stations: report

Medupi

Chancellor House, the ANC’s investment company, earned millions when it sold shares in a company which obtained big Eskom contracts.

How children view online privacy differently from adults

Privacy

The majority of young people now share lots of things online that many adults question and feel uncomfortable about.

X

Newsletter Subscription


Name
Email *
Enter the following to confirm your subscription *
Captcha image


Free MyBroadband Newsletter
Subscribe
X
bool(true)