SuperSport-Mweb streaming conspiracy dismissed

If you’re struggling to stream the game, ask your ISP what’s going on, SuperSport has advised

By - October 19, 2013
Internet streaming live

SuperSport has dismissed the theory that Mweb customers receive priority when streaming live matches from its website.

“Outgoing traffic from the streaming platform is treated equally regardless of its destination,” a spokesperson for SuperSport has told MyBroadband.

The conspiracy theory emerged after some MyBroadband forum members complained of poor SuperSport online streaming performance to the company representatives of Afrihost and Openweb, while Mweb’s uncapped ADSL feedback thread remained free of such complaints.

Based on the feedback that company reps have provided to subscribers on the forum, the Internet service providers (ISPs) have not been able to establish whether it is the users’ connections or SuperSport’s server infrastructure that is at fault.

However, according to SuperSport, they haven’t had any traffic-related problems on its streaming servers.

“We haven’t experienced any load problems on our streaming platforms. We advise users who do experience streaming problems to contact their service providers to ensure that their networks can handle the streaming,” SuperSport said.

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