Cell C’s Cape Town Vodacom roaming disabled

Cell C has turned off Vodacom roaming on base stations in central Cape Town

January 31, 2012
Cellular towers

Towards the end of last year (2011), a few Cell C subscribers started reporting that they were no longer able to roam onto the Vodacom network in certain areas.

Cell C has confirmed that it deactivated roaming on a small cluster of base stations in central Cape Town in October 2011, adding that customers’ handsets would have automatically switched to the Cell C network unless their devices were manually set to search for Vodacom.

Customers should check that their network selection is on auto and not set specifically to any network, Cell C said.

Users that find themselves able to make calls but unable to use the Internet while roaming on Vodacom should check whether their phones have settings that allow them to disable data traffic while roaming. Cell C said that this needs to be enabled.

Some MyBroadband members reported not being able to roam on the Vodacom network with their Cell C SIMs in areas other than central Cape Town.

Cell C said that these issues do not appear to be related to the exercise it conducted in October last year and that it is unaware of related issues in other areas.

The network operator invited customers who are experiencing any issues to email them at customerservice@cellc.co.za or servicedesk@cellc.co.za, and provide their MSISDNs (Cell C phone numbers) for further analysis.

Tags: Cell C, Headline, roaming, Vodacom

Free Email Newsletter:
Subscribe

Shutterstock is the image partner of MyBroadband – technology images can be found here

Join the conversation

Connect with MyBB

twitterfacebookandroidappleblackberrynewsletterfeed

Poll

Will you subscribe to Telkom’s 100Mbps fibre service if it is available in your area?

View Results

Loading ... Loading ...

More News

iPhone 6 to be your digital wallet: reports

Apple explosion

Apple has struck agreements with credit card companies to make the next iPhone capable of making payments at retail outlets, news reports said Sunday

Japan allows smartphone use on planes

Smartphones

Japan on Monday relaxed a ban on the use of electronic devices such as smartphones and tablets in flight, following similar moves by the United States and the European Union

Samsung engineering, shipbuilders to merge

Samsung logo

The shipbuilding and engineering units of South Korea’s Samsung group said Monday they would merge, as the family-run giant gears up for generational ownership succession

Hollywood stars’ nude pics go viral after hacking leak

Hacking

Nude photos purportedly showing many top stars, including Oscar-winner Jennifer Lawrence and pop star Rihanna, bounced around social media Sunday, in an apparent massive hacking leak

Free MyBroadband Newsletter:
Subscribe
X
bool(true)