VoIP banning threat removed, but…

You may not be facing network banning or face being billed R25 per MB for VoIP traffic, but this may change

May 2, 2012
Mobile-VoIP-ban

MTN and Vodacom said that users are allowed to use voice over IP (VoIP) services on their networks, but that they reserve the right to change this in future.

MTN previously warned that its mobile broadband network may not be used to transfer or generate Voice over Internet Protocol (VoIP) traffic. The company further warned subscribers that VoIP traffic may be charged at R25 per megabyte (MB).

The MTN terms and conditions stated that “the MTN GPRS, GPRS+, EDGE or 3G technologies may not be used to transfer or generate Voice over Internet Protocol (VoIP) traffic”.

MTN however clarified the situation, explaining that these were their old Terms and Conditions (T&C) and that their subscribers are free to use VoIP services on their mobile data network.

“MTN does not block VoIP over our network. There are a number of MTN customers who do use VoIP services over our network and are charged at normal data rates,” said Mapula Bodibe, MTN’s general manager for consumer segments.

Vodacom also confirmed that their subscribers may use VoIP services on their data network without any fear of higher data prices or facing the risk of having their service discontinued.

Things may change

The risk that affordable mobile VoIP services hold for mobile operators means that Vodacom, MTN, Cell C and 8ta do not want to discount the option of charging higher rates for VoIP traffic.

MTN said that while they have no immediate plans to cut off any of its customers who use VoIP services on its network or charge higher rates for VoIP traffic, it reserves the right to change the terms and conditions of any of its products and services should this be deemed necessary.

Vodacom said that they will never cut off subscribers who use VoIP services, but added that high quality VoIP services may come at a price in future.

“VoIP quality is inherently variable as it competes with other traffic and cannot always keep up – hence the breaks in conversation. We envision a future approach whereby VoIP traffic is prioritised to ensure a decent service, and that a premium would be charged for this. This is more likely to happen once LTE is up and running,” said Vodacom spokesperson Richard Boorman.

Telkom Mobile’s senior managing executive Amith Maharaj said that 8ta allows subscribers to use VoIP services on their data packages, but warned that this can change.

“As per 8.ta’s standard terms and conditions 8.ta reserves the right to withdraw at anytime for any reason on reasonable notice to the subscriber when services are being abused by the subscriber,” said Maharaj.

Cell C did not comment on whether they plan to cut subscribers who use VoIP services on their data network, or whether users are (or can be) billed at a higher rate for VoIP traffic.

Related articles

Voice over data and lower mobile call prices

Business as usual at AppChat amid court battle

Reutnert trying to shut AppChat down – John Holdsworth

Tags: 8ta, AppChat, Cell C, Headline, john holdsworth, MTN, Richard Boorman, Vodacom

Free Email Newsletter:
Subscribe

Shutterstock is the image partner of MyBroadband – technology images can be found here

Join the conversation

Connect with MyBB

twitterfacebookandroidappleblackberrynewsletterfeed

Poll

Do you think Cell C and Telkom will survive the mobile war?

View Results

Loading ... Loading ...

More News

Secret Vodacom, MTN pricing agreement warning

Vodacom MTN alleged agreement

A secret agreement between Vodacom and MTN on pricing twenty years ago has been brought to the fore by Cell C CEO Jose dos Santos

HelloPeter’s new head announced

Alon Rom

Alon Rom will be appointed as the new HelloPeter CEO from 1 December 2014, replacing Peter Cheales

Why people text while driving

texting-while-driving

A new study has found that while most people agree that texting while driving is dangerous, 74% of drivers do it anyway

Eskom asks employees to consider voluntary retrenchment

Eskom light

Eskom has asked its staff to consider voluntary retrenchment packages, a spokesman confirmed on Wednesday

Free MyBroadband Newsletter:
Subscribe
X
bool(true)