Vodacom BlackBerry down, again

Numerous Vodacom BlackBerry subscribers are complaining about BlackBerry Internet Service downtime

January 11, 2013
BlackBerry-Outage

Vodacom’s BlackBerry Internet Service (BIS) has been experiencing downtime since Friday morning (11 January 2013). Initial indications are that a network fault between Vodafone and Research in Motion in Europe is to blame for the outage.

Numerous Vodacom BIS subscribers across the country have been complaining that their BlackBerry service has been down since Friday morning.

Complaints are rolling in on social media channels from BlackBerry users in Gauteng, Kwazulu-Natal, the Western Cape and North West province.

“Blackberry down AGAIN, annoying,” said one Twitter user.  “BB not working, don’t know if it’s a problem with the device or with Vodacom,” said another.

Vodacom said on Twitter that they are aware of a BlackBerry connectivity issue in Europe that is affecting services in South Africa.  “Engineers are on it. Apologies to all affected,” Vodacom said.

“We are working closely with Research in Motion (RIM) to restore full service as soon as possible. As soon as we have further information we will provide further updates,” said Vodacom spokesperson Richard Boorman.

Research in Motion (RIM), the BlackBerry parent company, said that Vodafone service issues are impacting some BlackBerry customers in Europe, Middle East & Africa. “We are supporting their efforts to resolve,” said RIM.

More BlackBerry news

BlackBerry 10 on Cell C confirmed

BlackBerry maker RIM ekes out a profit

RIM begins BlackBerry 10 tests

iTunes vs Google Play vs Windows Phone Marketplace vs BlackBerry in SA

 

Tags: BlackBerry, BlackBerry downtime, Headline, network downtime, RIM, Vodacom

Free Email Newsletter:
Subscribe

Shutterstock is the image partner of MyBroadband – technology images can be found here

Join the conversation

Connect with MyBB

twitterfacebookandroidappleblackberrynewsletterfeed

Poll

Will you subscribe to Telkom’s 100Mbps fibre service if it is available in your area?

View Results

Loading ... Loading ...

More News

Slow ADSL for some Telkom Internet users

Snail slow network cable

Many Telkom Internet service provider users are complaining about poor ADSL performance in KZN

Standard Bank apologises for systems failure

Standard bank

Standard Bank has apologised to its clients for technical glitches that lasted several hours on Monday

Telkom’s multi-million rand savings drive

Telkom

Telkom has so far managed to save R87.5 million, by curbing procurement costs and promoting a more “conscious and effective Telkom culture”.

Free MTN data promotion extended

MTN data giveback promotion

MTN has announced new pre-paid data bundles along with the extension of its “data giveback” promotion

Free MyBroadband Newsletter:
Subscribe
X
bool(true)