Vodacom BlackBerry down, again

Numerous Vodacom BlackBerry subscribers are complaining about BlackBerry Internet Service downtime

January 11, 2013
BlackBerry-Outage

Vodacom’s BlackBerry Internet Service (BIS) has been experiencing downtime since Friday morning (11 January 2013). Initial indications are that a network fault between Vodafone and Research in Motion in Europe is to blame for the outage.

Numerous Vodacom BIS subscribers across the country have been complaining that their BlackBerry service has been down since Friday morning.

Complaints are rolling in on social media channels from BlackBerry users in Gauteng, Kwazulu-Natal, the Western Cape and North West province.

“Blackberry down AGAIN, annoying,” said one Twitter user.  “BB not working, don’t know if it’s a problem with the device or with Vodacom,” said another.

Vodacom said on Twitter that they are aware of a BlackBerry connectivity issue in Europe that is affecting services in South Africa.  “Engineers are on it. Apologies to all affected,” Vodacom said.

“We are working closely with Research in Motion (RIM) to restore full service as soon as possible. As soon as we have further information we will provide further updates,” said Vodacom spokesperson Richard Boorman.

Research in Motion (RIM), the BlackBerry parent company, said that Vodafone service issues are impacting some BlackBerry customers in Europe, Middle East & Africa. “We are supporting their efforts to resolve,” said RIM.

More BlackBerry news

BlackBerry 10 on Cell C confirmed

BlackBerry maker RIM ekes out a profit

RIM begins BlackBerry 10 tests

iTunes vs Google Play vs Windows Phone Marketplace vs BlackBerry in SA

 

Tags: BlackBerry, BlackBerry downtime, Headline, network downtime, RIM, Vodacom

Free Email Newsletter:
Subscribe

Shutterstock is the image partner of MyBroadband – technology images can be found here

Join the conversation

Connect with MyBB

twitterfacebookandroidappleblackberrynewsletterfeed

Poll

Will you use an LTE service as a primary broadband connection if data costs are low enough?

View Results

Loading ... Loading ...

More News

Microsoft GM joins MTN

MTN logo

MTN Group has appointed Mteto Nyati as group chief enterprise officer, effective 1 October 2014

How to improve broadband in South Africa

Broadband circuitboard

Lars Reichelt, Rudi Jansen, and Pieter Uys share their views on how broadband and telecommunications can be improved in South Africa

Blue Label considering acquisition

Blue Label Telecoms

Blue Label Telecoms has announced that it is considering an offer to be fully acquired.

Robbers prefer R10 over iPhone

Armed robbery

Four gun toting robbers who held up a man and his daughter in Durban refused an iPhone but instead took her handbag containing a paltry R10

Free MyBroadband Newsletter:
Subscribe
X
bool(true)