How to register your MTN SIM

MTN explains that contract and prepaid SIM cards must be RICA-registered

How to register your MTN SIM

MTN today said that since 01 July, all customers who purchase a new MTN Pay As You Go starter pack or take out a new cellphone contract need to register their details before the new SIM card can be activated on the MTN network

This is in line with the amended Regulation of Interception of Communications and Provision of Communication-Related Information Act, 2008 (“RICA”), which came into effect on 01 July 2009. 

Says Bridget Bhengu, senior manager: PR & Communication of MTN SA: “MTN has been hard at work preparing for the introduction of the new Act and our RICA- systems and processes have been in place since the beginning of July.  We are working with the Department of Justice to ensure that the objectives of RICA – the curbing of crime – are achieved.

“Our prepaid customers need to be aware that all new prepaid Pay As You Go starter packs that are purchased, will only be activated once the customer has registered his or her details with an approved RICA agent at the outlet where the starter pack is purchased, or at any MTN Service Centre outlet. 

“In a case where existing customers (those customers who are currently active on the MTN network) have not been registered, we urge these customers to do so,” explains Bhengu.

What does RICA require?

The newly-implemented Act requires all the customer’s details to be recorded and stored on a secure database. The customer registration details required by MTN are: the full name and surname, ID number and residential address. A customer must ensure that he brings this original ID document and proof of residential address to an approved RICA agent for verification purposes.

Customers who reside in informal settlements can provide the RICA agent with a letter and/or affidavit from the head of the school or church, or the manager or owner of the retail store where the customer usually receives his or her post, which confirms that the customer usually receives his or her post at that specific outlet.  In addition, the letter should be on an original letterhead with an official stamp of the school, church or retail store.

“The Act is intended to assist law enforcement agencies with the investigation of crimes.  In this regard, MTN is committed to assisting the relevant government departments as we all continue to strive to curb serious crime in our country,” concludes Bhengu.

MTN SIM card registration – will it reduce crime?

Join the conversation

Connect with Us

androidappletwitterfacebookgoogleplusfeednewsletter

Poll

Have you ever been the victim of online fraud?

View Results

Loading ... Loading ...

More News

New Top Gear gets lowest viewer ratings in 10 years

Top Gear Header

The first episode of the new season of Top Gear has earned the show’s lowest TV viewer ratings in 10 years.

Voice Connectivity anywhere and everywhere with SkyWire

SkyWire Voice Connectivity

SkyWire Technologies has launched a new product aimed at keeping you connected no matter how remote your location in South Africa.

New Asus ROG Swift PG248Q gaming monitor

Asus ROG

Asus has unveiled the ROG Swift PG248Q monitor – a “fast and glorious super-narrow-bezel gaming display”.

Intel unveils 10-core Extreme Edition i7 CPU

Intel Core i7

Intel has unveiled its first 10-core desktop CPU, the Core i7-6950X Extreme Edition.

X

Newsletter Subscription


Name
Email *
Enter the following to confirm your subscription *
Captcha image


Free MyBroadband Newsletter
Subscribe
×