No e-toll website privacy violation: Sanral

Sanral says that its e-toll website which allows people to check any vehicle’s e-toll bill does not constitute a violation of privacy

By - December 12, 2013 Share on LinkedIn

Sanral said that its current online e-toll system which allows anyone to view outstanding e-toll amounts by entering their vehicle licence number, does not constitute a violation of privacy.

To view the outstanding e-toll fees of any vehicle, a user simply enters the registration number of the vehicle using the URL below.

When the URL is loaded for the first time, users are redirected to Customer Login page. However, by loading it again the outstanding fee checking page displays without the need to register.

Jacobson Attorneys‘ founder and principal attorney Paul Jacobson said that the ability to openly check someone else’s e-toll bill is a problem.

“License plate details are essentially public, so enabling anyone with a license plate number to check e-toll balances without some other form of verification is placing a fair amount of personal information in the hands of people who should not have access to it,” said Jacobson.

Vusi Mona, general manager of communications at Sanral, dismissed these concerns, arguing that it is within the law.

“Sanral is of the view that the current system provided on Sanral’s website which allows users to access outstanding amounts owed for a 7 day period, by entering their vehicle licence number does not constitute a violation of privacy in terms of legislation relating to privacy and protection of data.”

More on e-tolls

Sanral website exposing your e-toll bills a problem: lawyer

Check your outstanding e-toll bill online

Obama’s e-toll bill

Gauteng road users woke up to e-tolls

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