Sanral public e-toll balance check removed

The ability to check e-toll balances using the license plate number of any vehicle without registering with Sanral appears to have been disabled

By - December 13, 2013
E-toll money

A “feature” on the Sanral website that lets anyone on the Internet check the outstanding E-toll fees owed by any vehicle, without registering with the agency, appears to have been patched out.

Previously it was possible to visit a page on the Sanral website, then reload the URL to that page (by pasting it into browser’s address bar, for example) to access a portal the lets you check outstanding balances by entering a license plate number.

The URL to check outstanding E-toll fees was:

https://www.sanral.co.za/e-toll/portal/PayTollFeesUnregisteredUsers.aspx

Barack Obama's e-toll bill

Barack Obama’s e-toll bill (image credit – Ivan Leon)

When asked about the possible privacy implications of having such a feature, Sanral dismissed concerns and said it was within the law.

“Sanral is of the view that the current system provided on Sanral’s website which allows users to access outstanding amounts owed for a 7 day period, by entering their vehicle licence number does not constitute a violation of privacy in terms of legislation relating to privacy and protection of data,” a spokesperson told MyBroadband.

However, as MyBroadband members discovered on the morning of Friday, 13 December 2013, the controversial feature was no longer accessible.

Sanral was asked for feedback on this change but was not immediately able to provide comment.

Update: Vusi Mona, general manager of communications at Sanral has provided the following statement.

SANRAL is still of the view that the online system provided on its website which allowed non-registered users to view and pay the outstanding amount of their e-toll transactions by entering their vehicle licence plate number did not constitute a violation of privacy in terms of legislation relating to privacy and protection of data.

The portal only provided an outstanding amount for the 7-day period, prior to the query raised online for the specific vehicle licence plate number. It gave no specific transaction details, vehicle images, route information or contact details – only an outstanding amount.

The portal provided an easy way for road users travelling on the Gauteng e-roads but are not registered to establish the amount due and to allow for a secure payment through an online e-commerce gateway.

However, due to the misinformation and concerns raised about this electronic option, SANRAL has decided to disable it until a login functionality can be implemented.

No e-toll website privacy violation: Sanral

Sanral website exposing your e-toll bills a problem: lawyer

Check your outstanding e-toll bill online

Obama’s e-toll bill

Forum discussion

Shutterstock is the image partner of MyBroadband – more technology images

Join the conversation

Connect with Us

androidappletwitterfacebookgoogleplusfeednewsletter

Poll

How would you rate South Africa’s Mathematics and Science education quality?

View Results

Loading ... Loading ...

More News

How to solve SA’s electricity crisis

Stealing electricity eskom

Energy professionals have listed 10 ways to address South Africa’s electricity supply crisis after the conference “Electricity, the Economy, War Rooms – is there hope at last?”

Why we like difficult Internet puzzles

Puzzle

It is not surprising – even though many of us did not like school maths – that every so often a logical puzzle or maths problem goes viral.

Eskom starts stage 2 load shedding

Stage 2 load shedding Eskom

Eskom will implement stage 2 load shedding and load curtailment from 08:00 on Saturday morning.

Tech-savvy tourists get a raw deal in South Africa

technology 2

Country has to jack up its wi-fi connectivity and tourism businesses need to spruce up their websites if they hope to attract sophisticated tourists, writes Sharon Gilbert-Rivett.

X

Newsletter Subscription


Name
Email *
Enter the following to confirm your subscription *
Captcha image


Free MyBroadband Newsletter
Subscribe
X
bool(true)