No Windows 8 upgrades on Afrihost or Axxess in SA

Microsoft doesn’t register Afrihost and Axxess’ new MTN-supplied ADSL network as being in South Africa

By - October 26, 2012 Share on LinkedIn
WIndows 8 error thumbnail

Afrihost and Axxess ADSL subscribers complained on social media channels such as Twitter and the MyBroadband forums today (26 October 2012) that they were unable to download their upgrades to Windows 8 Pro.

According to the reports, the Windows Upgrade Assistant is not letting users download the new version of the operating system, giving an error message that it is unavailable in their country.

Microsoft SA announced earlier this year that the Windows 8 Pro digital upgrade for $39.99 would be available in South Africa, and users on other ISPs have reported successfully downloading the update.

Although Afrihost said that they don’t have a definitive answer from Microsoft as to what is happening, they have logged the issue with them.

There is speculation that Microsoft is not seeing IP addresses from the Afrihost and Axxess networks as from South Africa.

Afrihost Windows 8 upgrade tweet

Afrihost Windows 8 upgrade tweet

Both Internet service providers recently switched from using Internet Solutions to MTN as their upstream provider for ADSL services.

From Afrihost’s tweets to customers complaining about the issue, they also suspect a geo-location problem. However, an Afrihost spokesperson told MyBroadband that whether it is related to IP ranges has not been determined.

“We do know that there are several people around the world experiencing similar issues,” Afrihost said, referring to reports from users in Switzerland and Denmark that receive the same error message as users in South Africa.

“We will inform all our clients as soon as we have a solution or more information on this issue,” Afrihost said.

Windows 8 Upgrade Assistant region blocking

Windows 8 Upgrade Assistant region blocking

Windows 8 versions and SA pricing explained

Groupon explains Windows 8 Pro deal mess

Xbox Music for SA imminent

Cheaper Windows 8 Ativ tablet from Standard Bank

Share your thoughts

Join the conversation

Connect with Us

androidappletwitterfacebookgoogleplusfeednewsletter

Poll

Do you use WhatsApp?

View Results

Loading ... Loading ...

More News

BCX CEO Isaac Mophatlane interviewed

Isaac Mophatlane

“In my wildest dreams I could never have imagined 20 years ago that I would one day be a CEO of a company that employs 7000 people”

#CEOSleepOut2016 is making a real difference

CEO Sleepout

The controversial CEO Sleepout will take place again next year, possibly on Robben Island, in spite of criticism of the fund-raising event.

You say we aren’t living in a computer simulation – prove it

Matrix

Could you prove to someone that you aren’t actually a brain in a vat?

Netflix blocking VPNs – subscriber growth slows and share price tumbles

OpenMedia Netflix VPN billboard

There have been a number of suggestions to explain the slowdown in Netflix’s subscriber growth that resulted in its share price falling by 14.5%.

Free MyBroadband Newsletter
×