MTN Business launches Managed IP PBX solution

Rudolph Muller

Rudolph Muller is the editor at MyBroadband and covers telecoms and broadband news. Rudolph comes from an academic background, but left the University of...

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The MTN Managed IP PBX solution is a hosted voice solution aimed at the business market.  According to Angela Gahagan, executive at MTN Business; “There are drivers that are leading to the integration of IP and GSM services; such as an increase in mobility of employees and the trend for employees to be always available.”

However, Gahagan believes that convergence is fast being viewed as another industry buzzword, bandied around extensively and loosing momentum within corporate viewpoints due to unrealistic market expectations – sadly set by the very industry trying to deliver the innovation.

Says Gahagan; “While MTN Business is in a unique position locally to actually drive true converged technologies shortly – we are set on driving a realistic convergence roadmap to the market – being transparent and deliberate in, what we term, ‘the phased approach’.”  

The MTN Managed IP PBX allows for real-time management which gives businesses the ability to manage users, and manage services via an online portal. Businesses can keep both existing telephone numbers as well as have the option of using a number in the 087 number ranges.

“In the near future, when our IP and GSM services integrate, customers will enjoy the benefits of a single contact number for employees, as well as a single voicemail box, as opposed to the plethora of numbers and message sources that business are forced to deal with today,” says Gahagan.

Managed IP PBX service – discussion