Cell C is the best, and MTN is the worst: HelloPeter

The latest HelloPeter complaints and compliments reports show which South African companies have the most satisfied customers.

By - January 25, 2016 Share on LinkedIn
Mobile Network Operator Telkom Vodacom MTN Cell C

HelloPeter’s latest complaints and compliments reports show that Cell C has the highest percentage of compliments, while MTN has the highest percentage of complaints.

HelloPeter is South Africa’s largest consumer feedback website, where customers report good and bad service and receive support from registered companies.

The percentage of compliments (when looking at overall reports) gives an estimate of the satisfaction of a company’s customers.

The latest HelloPeter statistics show that Cell C has the highest percentage of compliments, followed by Vodacom and Virgin Mobile.

The chart below shows the percentage of compliments for South Africa’s largest telecoms operators over the last 12 months.

Telecoms Companies - HelloPeter Compliments vs Complaints

More on telecoms companies

How Cell C plans to beat Vodacom and MTN

Telecoms HelloPeter customer service ranking

Share your thoughts

Join the conversation

Connect with Us



Did yesterday's DDoS attack against Dyn affect websites/online services you were using?

View Results

Loading ... Loading ...

More News

The biggest mistakes you can make with your LinkedIn profile picture


Former LinkedIn employee Koka Sexton has provided insight into what makes a terrible profile picture for the professional networking site.

Netflix’s VPN clampdown didn’t hurt it

Netflix logo on screen

The over-analysis of Netflix’s recent financial reports were off the mark.

South Africa’s economy is going to take another knock

SA rand money

South Africa’s decision to withdraw from the International Criminal Court will bring on more troubles for the country’s economy.

MyBroadband Conference 2016 – cool photos of what you missed


The annual MyBroadband Conference took place at the Gallagher Convention Centre in Midrand on 20 October, and once again proved why it is the premier IT and telecoms event in South Africa.

Free MyBroadband Newsletter