Cell C is the best, and MTN is the worst: HelloPeter

The latest HelloPeter complaints and compliments reports show which South African companies have the most satisfied customers.

By - January 25, 2016 Share on LinkedIn
Mobile Network Operator Telkom Vodacom MTN Cell C

HelloPeter’s latest complaints and compliments reports show that Cell C has the highest percentage of compliments, while MTN has the highest percentage of complaints.

HelloPeter is South Africa’s largest consumer feedback website, where customers report good and bad service and receive support from registered companies.

The percentage of compliments (when looking at overall reports) gives an estimate of the satisfaction of a company’s customers.

The latest HelloPeter statistics show that Cell C has the highest percentage of compliments, followed by Vodacom and Virgin Mobile.

The chart below shows the percentage of compliments for South Africa’s largest telecoms operators over the last 12 months.

Telecoms Companies - HelloPeter Compliments vs Complaints

More on telecoms companies

How Cell C plans to beat Vodacom and MTN

Telecoms HelloPeter customer service ranking

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