HelloPeter’s latest complaints and compliments reports show that Cell C has the highest percentage of compliments, while MTN has the highest percentage of complaints.
HelloPeter is South Africa’s largest consumer feedback website, where customers report good and bad service and receive support from registered companies.
The percentage of compliments (when looking at overall reports) gives an estimate of the satisfaction of a company’s customers.
The latest HelloPeter statistics show that Cell C has the highest percentage of compliments, followed by Vodacom and Virgin Mobile.
The chart below shows the percentage of compliments for South Africa’s largest telecoms operators over the last 12 months.