SAT-3 repair taking longer than expected

MWeb updates customers on SAT-3 problems

November 4, 2011
Broadband fibre Africa

MWeb told their subscribers today (4 November 2011) that they have received an update stating that the SAT-3 undersea cable is still “problematic” and the completion date for repairs is now estimated to be 8 November 2011.

Originally, Web Africa said that SAT-3 repairs were expected to be finished on 2 November 2011.

The fault on SAT-3 was caused by a break in the cable 180km from Goonhilly, at the landing station in Portugal, Web Africa said earlier this week.

Web Africa said that a cable laying ship, Wave Sentinel, had already landed in Brest, France, and was expected to reach the break by 23:30 UTC on 2 November 2011. Weather permitting, Web Africa said that they hoped to see the cable fully operational by later that night.

While the reasons for the longer repair time aren’t clear at this stage, MWeb said that its alternative capacity will remain in place until repairs are completed.

“We hope that this will keep your frustration levels to a minimum,” MWeb said.

ADSL problems? This may explain it

Tags: Headline, MWEB, SAT-3, SAT-3 downtime, Web Africa

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