Seacom services restored but problems remain

Seacom has restored all services and full capacity on both SMW4 and IMEWE cable systems, but some problems remain

By - March 27, 2013
SEACOM

Update

Seacom has issued an update on their reparation progress on 27 March 2013:

SEACOM has completed reprioritization and reallocation of capacity for our customers at approximately 11:00 GMT. 75% of our customers by number are now once again restored.

The SEACOM team continues to work hard to source further capacity to re-establish full restoration.

We will update further as information becomes available.

Original Article

Seacom said on the morning of 27 March 2013 that it restored all services, which includes restoring capacity on both SMW4 and IMEWE cable systems.

However, on Wednesday morning (27 March 2013) Seacom said that it has “seen loss of signal on the SMW4 capacity and customers restored on that route are likely to be experiencing an outage”.

Seacom said that it is currently in the process of prioritizing and reallocating already available capacity for customers and sourcing further capacity to re-establish full restoration.

Seacom experienced that a physical cable cut in the Mediterranean Sea on Friday 22 March caused an outage on the system. The outage is expected to last until early April.

Seacom said previously that the subsea cable cut in the Mediterranean is being investigated to understand the root cause of the outage.

“Ships are being sent to the area to bring up the cable and implement repairs,” Seacom said in a statement.

SEACOM cable map

SEACOM cable map

More Seacom articles

Seacom update: more services restored

MWEB ADSL capacity boost during Seacom downtime

Seacom and Eassy problems: ADSL ISPs respond

Seacom apologizes for downtime

ADSL speeds hit by SEACOM downtime

Forum discussion

Shutterstock is the image partner of MyBroadband – more technology images

Join the conversation

Connect with Us

androidappletwitterfacebookgoogleplusfeednewsletter

Poll

Are you a DStv Premium subscriber?

View Results

Loading ... Loading ...

More News

Telkom’s 10 biggest shareholders revealed

Telkom-logo-new

Telkom’s latest annual report reveals the company’s 10 largest shareholders.

How mobile number porting works

SA mobile operators

When your operator has angered you to the point where you want to jump ship, this is the road your number will travel

Telkom’s staggering retrenchment bill

Telkom Retrenchments

Telkom is offering workers a sweet deal to leave the company voluntarily – but it’s taking a massive chunk of cash to do so.

Dina Pule’s ‘friends’ being protected: report

Dina Pule at DTT event

Minister Siyabonga Cwele is being accused of ‘protecting’ two officials who rigged a R756 million tender and lied to parliament to protect former minsiter, Dina Pule.

X

Newsletter Subscription


Name
Email *
Enter the following to confirm your subscription *
Captcha image


Free MyBroadband Newsletter
Subscribe
X