Seacom services restored but problems remain

Seacom has restored all services and full capacity on both SMW4 and IMEWE cable systems, but some problems remain

March 27, 2013
SEACOM

Update

Seacom has issued an update on their reparation progress on 27 March 2013:

SEACOM has completed reprioritization and reallocation of capacity for our customers at approximately 11:00 GMT. 75% of our customers by number are now once again restored.

The SEACOM team continues to work hard to source further capacity to re-establish full restoration.

We will update further as information becomes available.

Original Article

Seacom said on the morning of 27 March 2013 that it restored all services, which includes restoring capacity on both SMW4 and IMEWE cable systems.

However, on Wednesday morning (27 March 2013) Seacom said that it has “seen loss of signal on the SMW4 capacity and customers restored on that route are likely to be experiencing an outage”.

Seacom said that it is currently in the process of prioritizing and reallocating already available capacity for customers and sourcing further capacity to re-establish full restoration.

Seacom experienced that a physical cable cut in the Mediterranean Sea on Friday 22 March caused an outage on the system. The outage is expected to last until early April.

Seacom said previously that the subsea cable cut in the Mediterranean is being investigated to understand the root cause of the outage.

“Ships are being sent to the area to bring up the cable and implement repairs,” Seacom said in a statement.

SEACOM cable map

SEACOM cable map

More Seacom articles

Seacom update: more services restored

MWEB ADSL capacity boost during Seacom downtime

Seacom and Eassy problems: ADSL ISPs respond

Seacom apologizes for downtime

ADSL speeds hit by SEACOM downtime

Tags: Headline, SEACOM, SMW4

Free Email Newsletter:
Subscribe

Shutterstock is the image partner of MyBroadband – technology images can be found here

Join the conversation

Connect with MyBB

twitterfacebookandroidappleblackberrynewsletterfeed

Poll

What is the average broadband speed which you experience?

View Results

Loading ... Loading ...

More News

Big gadget and tech specials

Sale

South Africans can save lots of money on a wide range of gadgets and tech products this weekend, including iPads, laptops, and hard drives

Neotel hosting billing concerns

Neotel

Neotel data centre bandwidth and power consumption misreporting issues have been fixed

Eskom employees arrested over transformer theft

Eskom

Two Eskom employees have been arrested in Karen Park, Pretoria, for allegedly stealing six transformers with an estimated value of R650,000, police said on Friday

Digital TV decoder subsidy details published

Non-compliant DVB-T2 set-top box in South Africa

Signs of movement around South Africa’s migration to digital terrestrial television are welcomed, the DA said

Free MyBroadband Newsletter:
Subscribe
X
bool(true)