Telecoms

Telecoms Articles

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Big players face pressure to adapt

They are moving to IP networks to deliver voice, data, internet, SMS and TV services

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2010 spurs telecoms revamp

'This is true broadband, but the demand is not there yet for this kind of speed'

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Is Telkom its own worst enemy?

Telkom customer support leaves a lot to be desired

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Fixed-line growth predicted

MPLS services spur fixed-line data services market growth

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MultiChoice, SABC in talks

Multichoice is in negotiations with the SABC on alternative channel and content agreements

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Free emergency number regulations published

ICASA publishes final regulations on the 112 Emergency Centres

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Telkom, Vodacom needs time for talks

Telkom buys itself more time for negotiations

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Tip of the postbag

Was the news of Amazon.com's boycott of SAPO's services just the tip of the iceberg?

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Back to basics

With a growing demand for better customer service the call centre industry is going back to basics

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The ‘wow’ factor

OK, SO CISCO'S TelePresence isn't new.

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