Loading ...LTE spectrum plan in SA: advice from Qualcomm
Cellular technology company Qualcomm offers ICASA and the Department of Communications advice on its plans for high-demand spectrum in the 2.6GHz and 800MHz bands
Owning the spectrum
The ANC’s policy discussion document on communications contains proposals that could result in the rationalising of state institutions
Pay up or else, warns ICASA
ICASA warns operators to pay their outstanding radio frequency license fees or face seizure of their equipment and closure of their business
R922 million Telkom’s new spectrum bill?
Unless Telkom changes or gives back some of its spectrum licenses, it could face a steep bill in April 2012
Neotel trialing LTE
Neotel is actively trialing LTE as a possible successor to their current CDMA network
Neotel throttling subscribers?
| Rudolph Muller | April 11, 2010 | No comments |
Rudolph Muller
Rudolph Muller is the editor at MyBroadband and covers telecoms and broadband news. Rudolph comes from an academic background, but left the University of...
| Full Profile |
Neotel subscribers complain about poor speeds and potential covert throttling of uncapped users
Over the last few weeks numerous Neotel NeoConnect and NeoFlex Data subscribers have reported poor speeds.
According to feedback from affected subscribers they typically get speeds of between 100 Kbps and 200 Kbps, a far cry from the theoretical downlink speed of 2.4 Mbps for the NeoConnect offering and 3.1 Mbps on the NeoFlex offering.
What is surprising is that some users have reported speeds far closer to the theoretical maximum of the service, raising concerns that Neotel may have implemented a Fair Use Policy where high end users are throttled without their knowledge.
According to one Neotel Prime Uncapped subscriber he invested in an external antenna to ensure good signal strength and performance, but noticed a perplexing trend regarding his download speeds.
“Just when I thought that I finally got my internet connection sorted out, I realized something funny was happening with my downloads. Certain days I get awesome downloads through my Rapidshare account then other days I cannot even browse the net as my connection is too slow,” he says.
Another former Neotel user says that Neotel has implemented a Fair Use Policy (FUP), but that Neotel is not upfront about this development.
“NeoConnect Prime Uncapped users are currently being targeted by the FUP,” he said. “When possible, Neotel will use ‘contention ratios’ as the reason when in fact it is related to their FUP.”
Neotel was asked whether it was throttling uncapped subscribers, but the company would not provide comment on questions regarding this issue.
Neotel throttling subscribers? << Discussion
Related links
