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plug
27-09-2003, 03:54 AM
The Internet is the fastest growing technology in history, far outpacing the telephone, television, and practically any other communications or information medium. It’s innovative in nature, constantly evolves and has value for all who use it.

In 2004, Forrester Research predicts North America to realize USD 3.5 trillion in eCommerce transactions while the Asia-Pacific can expect USD 1.6 trillion, and Europe should see USD 1.5 trillion. http://www.epaynews.com/statistics/transactions.html - With these figures in mind, it is a fact that the Internet plays and can play a very vital part in any country’s economy.

There is no doubt that the Internet will have a profound impact in the future and the way we do business locally and globally. For this reason it is crucial that Internet access develops in a way where it’s easily accessable to all. Consumers are best served when prices are affordable in a competitive market and when there is a wide variety to choose from.

For example:

Currently only John supplies Internet access. Mark comes a long and undercuts John in price and wins some customers from John and gains more customers than John. John decides to try and win his customers back and drops his price and increases bandwidth on his packages. John wins some customers back. Now Rick provides Internet Access but he got a special deal with bandwidth and can undercut John and Mark in price to win over more customers and at the end of the day, all competitors are trying to win over customers as hard as they can. Their sole mission is to keep customers happy as this would be the main factor determining profits.

If only John supplied Internet access and there was no competition, John had no reason to improve his offering. His only mission would be to make money, even at the expense of his customers because they have no-where else to go. John has little motivation to improve and innovate and an improvement and betterment of service is not a definite requirement because it would not mean that he could go out of business if he doesn’t improve. In the competition scenario with John, Mark and Rick drastic improvements are constantly required which ultimately is the value creator for consumers.

Why is Internet Access so expensive in South Africa?

Telkom has a monopoly on communications in South Africa. More or less like explained in the competition scenario above. Innovation required from them is not the determining factor of profit. They are only in the business of making money, even at the expense of the customer. There is no drastic demand on Telkom to innovate. This probably explains the imposed limits on their 3rd World ADSL offering.

How could we make it affordable for everybody? Deregulate the communications industry as soon as possible. It will give South Africa a bigger stake in a Trillion Dollar E-Commerce market. Create jobs. Create a wider uptake of Internet access. Make Internet Access affordable to most households. Knowledge is Power and the Internet is man’s largest library of knowledge.

ASF
27-09-2003, 11:21 AM
100% correct. As an industry we have not even scratched the surface of eCommerce. Forget about people that harp on about the .com crash! They are uninformed and ignorant!

As to Telkom - I blame the govt directly. They have a responsibilty to administer and govern responsibly. Surely the economic wellbeing of the country falls within this scope!

As a nation we are being denied the ability to compete for our share of the eCommerce market - even 1% market share for SA as a whole equates to a HUGE amount of foreign revenue!

For me it's actually getting to a stage where the current state of affairs is absolutely unacceptable. I have never (even in my student days) had a radical approach - but with this whole Telkom / ICASA / Minister of Communications issue in this country I am not so sure anymore.

It is clear what we need in this country:
1. A deregulated telco industry where entrepeneurs can drive products and services based on client demand and loyalty.
2. A regulator who is compitent and empowered to HELP the industry
3. A govt and specifically a Minister of Communications who again is compitent and passionate about getting the SA telco industry to be the very best in the world.

As a user community we have identified that there needs to be a short, medium and long strategy that we need to adopt in order to affect real and meaningfull change. But one person cannot do it alone! We need to act as a large community with purpose.

If everyone is game I think it is time to up the ante'. Lets really start a process where our voice is being heard - not as a community of disgruntled ADSL user as Telkom would like to make out - but an informed electorate that have a consitutional right to freedom of speech.

Plug has correctly pointed out how big the eCommerce space is. I feel that we have a right to compete for our slice of the eCommerce pie! Enough is enough...

Suggestions on the way forward?

Quazzi
27-09-2003, 12:53 PM
I'm with you guys all the way - I think first things first, we need to establish this 'informed electorate' and have it recognised by international technological institutions (such as IEEE, IEE, etc.).

With that behind our belt, we will have the muscle we need - in other words, Telkom can't tell us that we don't know what we're talking about because we've got international accreditations.

What we also need to do is to recruit some telecoms engineers so they can fill us in on what to do, who to speak to, and what standards we need to know.

bacchus
27-09-2003, 06:08 PM
Yes blame the Government. They are afterall the biggest shareholder in Telkom

<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by ASF</i>
<br />100% correct. As an industry we have not even scratched the surface of eCommerce. Forget about people that harp on about the .com crash! They are uninformed and ignorant!

As to Telkom - I blame the govt directly. They have a responsibilty to administer and govern responsibly. Surely the economic wellbeing of the country falls within this scope!

As a nation we are being denied the ability to compete for our share of the eCommerce market - even 1% market share for SA as a whole equates to a HUGE amount of foreign revenue!

For me it's actually getting to a stage where the current state of affairs is absolutely unacceptable. I have never (even in my student days) had a radical approach - but with this whole Telkom / ICASA / Minister of Communications issue in this country I am not so sure anymore.

It is clear what we need in this country:
1. A deregulated telco industry where entrepeneurs can drive products and services based on client demand and loyalty.
2. A regulator who is compitent and empowered to HELP the industry
3. A govt and specifically a Minister of Communications who again is compitent and passionate about getting the SA telco industry to be the very best in the world.

As a user community we have identified that there needs to be a short, medium and long strategy that we need to adopt in order to affect real and meaningfull change. But one person cannot do it alone! We need to act as a large community with purpose.

If everyone is game I think it is time to up the ante'. Lets really start a process where our voice is being heard - not as a community of disgruntled ADSL user as Telkom would like to make out - but an informed electorate that have a consitutional right to freedom of speech.

Plug has correctly pointed out how big the eCommerce space is. I feel that we have a right to compete for our slice of the eCommerce pie! Enough is enough...

Suggestions on the way forward?
<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">

plug
01-10-2003, 07:17 PM
This is probably just an idea but if it could be done it might change things.

Maybe the ISPA, Oposition parties, and various other interested bodies (which I think may be a lot) could get together and make a case against the government regarding telecommunications and take them to the supreme court to deregulate.

Some big businesses could maybe participate as well seeing that it will be in their interests if they would like to take part in the telecomunications industry.

To do this people in very high places will probably need to pull a lot of strings and there will need to be a lot of cash at hand.

Just a thought... hopefully not a dumb one.

microfast
01-10-2003, 08:21 PM
<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by plug</i>
<br />This is probably just an idea but if it could be done it might change things.
Just a thought... hopefully not a dumb one.<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">

Hi plug, not a dumb idea - the politicians, businesses will latch on to myadsl when the process "is rich enough" (carte-blanche).

A clearly defined strategy is evolving on myadsl.

fusion01
28-12-2003, 09:37 PM
Yeah, the LOGIC is there that for South Africa as a country to grow as a whole - increase revenue, benefit consumers, resellers AND government (if they'd pull their fingers out of their as**s for long enough and look to the LONG-TERM). You don't need a PHD / BA / BSc to realise this. TO THE GOVERNMENT: It's all there for you. Your boys might not do the math well, but hey, you've got the Internet to pillage for your homework. Check the figures / stats. Hell, even take the credit yourselves. We don't care as long as common sense prevails!

I am actually getting to the stage where my venting is not at Telkom as much as it was (although this will not stop my writing to whomever I can with my feedback) - if you were them, would you not SHAFT your brother, mother, sisters and friends for a quick buck?? Come on people, ignore your scruples / guilt / childhood morals. Can you blame them? If you think this angle (family etc) to be a personal and therefore an improper attack, I consider you're wrong --- this is what's happening to people within all of South Africa each day on a personal scale, mainly due to cost factors.

But on a lighter note, I'm off to make a cup of tea and revel in my book - snailmail to my brain - the words are not filtered (as in port priority settings) and the amount of pages I can read tonight is not limited (as is with the file-capping). I can also read reliably through it without waiting in frustration for pages to appear (poor bandwith as is often the case). What bliss. I recommend this old, tested and reliable means to anyone complaining of ADSL.

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