Neotel exceeds forecast

[War_Lord]

Interesting article.


Article By: Tiisetso Motsoeneng

Neotel, a telecoms firm hyped to break Telkom's dominance in the fixed phone line market, said on Thursday that demand for its consumer offerings was "much better than expected".

"I can tell you that demand for our service is much better than expected. People are hungry for new services," Zinhle Modiselle told I-Net Bridge in a phone interview.

Neotel, which previously said it planned to sign up between 50 000 and 60 000 new customers within the first year of the launch of its consumer product, NeoConnect, on Thursday launched the product in Durban – the fifth metropolis in which it has launched, after first launching in Johannesburg in May.

Modiselle declined to provide the number of consumers Neotel has signed so far, only saying "We're happy with the response".

However, Neotel's network coverage remains a challenge, with coverage in KwaZulu-Natal limited to the greater Durban area. Modiselle said the company was aggressively tackling the problem as network coverage in Gauteng almost doubled since May.

NeoConnet is the firm's all-in-one consumer service that allows the consumer to access the internet, make voice calls and send and receive SMSs offering five NeoConnect Prime packages and two NeoConnect Lite packages.

Neotel was launched in the third quarter of 2006, in a move designed to break Telkom's monopoly in the fixed phone market.

"The impact of the organisation redefining the telecommunications industry is becoming very evident," said Ajay Pandey, MD and CEO of Neotel in a statement.

Neotel said it is developing further products which are directly tailored to address needs of consumers, and will be launching them next year, which will be in addition to the rollout of WiMax broadband consumer services.

[Srack0verflow]

anyone wanna mail and ask them when you can order landbased broadband and if you'll need to buy into a 24 month contract when/if its available?

[matrixweb]

they will just say the same old crap "im sorry we do not offer that service"

[Syndyre]

What's interesting? It doesn't provide any real facts, just Neotel saying they're happy with their own performance.

[matrixweb]

What's interesting? It doesn't provide any real facts, just Neotel saying they're happy with their own performance.

they should have put the fact that they have coverage in the bush near my house but not at my house:rolleyes:

[War_Lord]

they should have put the fact that they have coverage in the bush near my house but not at my house:rolleyes:

Wow!
Are you serious? :eek:

[Srack0verflow]

i wonder how long this thread will last before going "poof"?

[rph72]

they should have put the fact that they have coverage in the bush near my house but not at my house:rolleyes:

Same here. I am 150m outside a coverage area and a big part is over a golf course.

[Devo-sa]

Seems like every press release and statement made by Neotel so far has been utter bull**** and marketing propaganda.. lies, lies, crap, rhubarb, lies - rinse & repeat.

[RichardG]

Why not take advantage of there 0800 number and dial and get information yourself on the product you interested in getting.

[LabAnimal]

i wonder how long this thread will last before going "poof"?

:confused::confused::confused:

[LabAnimal]

Seems like every press release and statement made by Neotel so far has been utter bull**** and marketing propaganda.. lies, lies, crap, rhubarb, lies - rinse & repeat.

So you have Telkom posters up in your bedroom? ... kinky!

[rph72]

So you have Telkom posters up in your bedroom? ... kinky!


:D

[Srack0verflow]

:confused::confused::confused:

havn't you noticed threads about them that go negative magically vanish

[Pilgrim]

anyone wanna mail and ask them when you can order landbased broadband and if you'll need to buy into a 24 month contract when/if its available?

Me to them a while ago:

Good day.

I want to know more about Neotel WiMax for consumers. I know it has not been released yet but I want to know when it will be available and at what price.

The reason I need this information is because I must soon make a choice of internet provider and I want to know what Neotel will offer and when.

I live in ***.

My primary requirement is a low latency stable connection. From what I am told WiMax has a very low latency.

If I cannot get information about this I will be forced to install ADSL as other wireless technologies have a very high and unstable latency.

Is there any Wimax trials in Cape Town that I can join?

Thank you very much,
****.

and this is the very sad attempt at a response I got:


Dear Mr ****,

We appreciate your interest shown in Neotel.

Neotel intends to establish world standard services and products to provide optimum value to every customer.

The task to build a next-generation telecommunication solutions, takes detailed and complex planning. Neotel is rolling out its service portfolio in a phased approach.

The information that you require regarding ADSL is still under development.

We are committed to keeping South Africans informed and will post any updated information onto our website.

If you need any further information about our service, you can call us on 0800 333 636 or email us at consumers@neotel.co.za. We will be more than happy to assist you.

Kind Regards,

****
Customer Service Consultant
Neotel (Pty) Ltd
Tel : 0800 333 636
Fax : 0866 566 839
consumers@neotel.co.za

I bolded the text above. Now I ask you, did the actually read my email?

Do they have software that looks for keyword in my mail and sets up a generic response?

Anyway, I will try again in a few years.

[Devo-sa]

So you have Telkom posters up in your bedroom? ... kinky!

...you're missing the potty by a mile - I hate Telkom, and nothing would make me happier than seeing them being forced to drop prices, improve service, unbundling the loop etc. It would give me even more pleasure, even in a "kinky" kind of way to see the whole SA telecomms industry being forced to stop ripping off SA consumers and businesses.

Apt alias there LabAnimal, as you seem to not really have a clue of just how much we all really are being ripped off - but I suppose as long as there are people who will just lie down and take the needles and poison they inject (or money they extort), the telecomms industry as we know it, will continue to do so...

Rather bring an argument, if you're capable - go read, you'll see the promises and statements, then come back, read these forums again.. the people here have posted their findings - compare it and violla! You've gained knowledge.

Imagine that. :eek:

[Srack0verflow]

bolded the text above. Now I ask you, did the actually read my email?
yeah, seems prety clear they didn't. you requested information about wimax. small things like that show me they aren't serious about competing.

[Chevron]

yeah, seems prety clear they didn't. you requested information about wimax. small things like that show me they aren't serious about competing.

You're right of course. Maybe the Neotel rep can explained what happened?

[Srack0verflow]

You're right of course. Maybe the Neotel rep can explained what happened?

he deserves a chance to tell his side of the story i guess. i can almost understand, i mean standing in his shoes i wouldn't be too happy having to go thru many mails aksking basically the same thing everyday.
don't like mail-bots though but thats just me. :)

your alias rings bells this side, any relation to the BFG? 'F' as in friendly