Neotel Prime Speed Report

[RichardG]

All the current Neotel users please post your information as well ;)
Time Taken : 15:42
Neotel Connect Coverage : Excellent
Package: 5 Gig
Area: Johannesburg South, Rostenville
Report taken from :http://speedtest.neotel.co.za
Last Result:
Download Speed: 2024 kbps (253 KB/sec transfer rate)
Upload Speed: 102 kbps (12.8 KB/sec transfer rate)

Report 2:www.speedtest.net
http://www.speedtest.net/result/312340528.png

[rtzouves]

Neotel Connect Coverage : Excellent
Package: Prime Unlimited
Area: JHB, Randburg
Report taken from: http://speedtest.neotel.co.za
Last Result:
Download Speed: 676 kbps (84.5 KB/sec transfer rate)
Upload Speed: 58 kbps (7.3 KB/sec transfer rate)

Report 2: www.speedtest.net
http://www.speedtest.net/result/312342587.png

[Pilgrim]

Just for those that want to compare it to 4Mb/s ADSL (work line) :D

Cape Town, Waterfront.

Last Result:
Download Speed: 2916 kbps (364.5 KB/sec transfer rate)
Upload Speed: 340 kbps (42.5 KB/sec transfer rate)

Report 2: www.speedtest.net
http://www.speedtest.net/result/312343844.png

[AllyZone]

Last Result:
Download Speed: 3378 kbps (422.3 KB/sec transfer rate)
Upload Speed: 417 kbps (52.1 KB/sec transfer rate)

ADSL 4MEG

[Keeper]

Neotell has ADSL now... wow... you guys must be from the phuture!

[rtzouves]

Neotell has ADSL now... wow... you guys must be from the phuture!

lllllllloooooooooooooooooooooooooooooollllllllll, Keeper i love that humour.

I guess with a name like keeper (reference to the best game ever created by man) you have to have a good sense of humour.

[B2048]

My speedtest results are:
Download Speed: 983 kbps (122.9 KB/sec transfer rate)
Upload Speed: 72 kbps (9 KB/sec transfer rate)

Neotel Connect Prime: Unlimited
Neotel Coverage: Excellent
Location: Morningside Manor/Gallo Manor, Sandton.

Distance to base station: unknown.

[Scooby_Doo]

put some pings up too. :)

[chubster]

Those upload speeds doesn't look well for webcams :mad:

They also confirmed that they blocked incoming, which means, that were blocking us from the start! EISH

[Faltrix]

All the current Neotel users please post your information as well ;)
Time Taken : 15:42
Neotel Connect Coverage : Excellent
Package: 5 Gig
Area: Johannesburg South, Rostenville
Report taken from :http://speedtest.neotel.co.za
Last Result:
Download Speed: 2024 kbps (253 KB/sec transfer rate)
Upload Speed: 102 kbps (12.8 KB/sec transfer rate)

Report 2:www.speedtest.net
http://www.speedtest.net/result/312340528.png

Hi

I live very near your area (Rosettenville) and according to their map you don't have coverage and you can't buy if you don't have coverage. So my question is how did you get it? Is their another way to get the modem etc?

And another question: Does anybody know what the green on their coverage map means?

Faltrix

[RichardG]

Hi

I live very near your area (Rosettenville) and according to their map you don't have coverage and you can't buy if you don't have coverage. So my question is how did you get it? Is their another way to get the modem etc?

And another question: Does anybody know what the green on their coverage map means?

Faltrix
How far do you stay from the OLD Post office in Rosetenville, that is where Neotel base stations is located. If you stay approx 2.5 km, you covered. If not sorry...

[Faltrix]

Can one of the mods just delete this post

[matrixweb]

Can one of the mods just delete this post

y? this is info to the guys who want to get it

[sunsoffun]

lllllllloooooooooooooooooooooooooooooollllllllll, Keeper i love that humour.

I guess with a name like keeper (reference to the best game ever created by man) you have to have a good sense of humour.


keeper... you my hero! ;)

[BurNinG]

Neotel Connect Coverage : Excellent
Package: Prime Unlimited
Area: JHB, Randburg
Report taken from: http://speedtest.neotel.co.za
Last Result:
Download Speed: 1191 kbps (148 KB/sec transfer rate)
Upload Speed: 71 kbps (8.8 KB/sec transfer rate)

Sheesh... this crap is slow!

Browsing is slow, downloading from web I never got more than 60kBps. Torrents i've seen has had a combined speed of 140kBps max once. After that one little miracle I dont get over 60kBps. Bitmeter I get an avg of about 30kBps.

I'm really dissapointed and frankly, quite p1ss3d off...I hope they fix it soon!

[rtzouves]

Neotel Connect Coverage : Excellent
Package: Prime Unlimited
Area: JHB, Randburg
Report taken from: http://speedtest.neotel.co.za
Last Result:
Download Speed: 1191 kbps (148 KB/sec transfer rate)
Upload Speed: 71 kbps (8.8 KB/sec transfer rate)

Sheesh... this crap is slow!

Browsing is slow, downloading from web I never got more than 60kBps. Torrents i've seen has had a combined speed of 140kBps max once. After that one little miracle I dont get over 60kBps. Bitmeter I get an avg of about 30kBps.

I'm really dissapointed and frankly, quite p1ss3d off...I hope they fix it soon!


Lol, I feel your pain, but first you have to convince them you have terrible speeds and this is difficult when they keep telling you that you speeds are within the acceptable and expected averages.

Mine have dropped from 1.4-.1.5 mbps average to about 600-900 kbps average and everytime i complain they say it is normal so good luck. RichardG can attest to how good the speeds can be as the lowest speed i have seen him get is 1800kbps.

According to Alfred ("tech" guy) this is due to how many people are connected to the base station (congestion) and to be honest i find this very very scary considering they have been offering the product for only half a year.

For interest sake her is my latest speed test taken right now:
Last Result:
Download Speed: 778 kbps (97.3 KB/sec transfer rate)
Upload Speed: 53 kbps (6.6 KB/sec transfer rate)

[Stalker]

They should change their name to SloTel amongst a couple of others I can think of.

[orin76]

Neotel Connect Coverage : Excellent
Package: NeoConnect Prime Unlimited
Area: Paulshof, Johannesburg
Report taken from :http://speedtest.neotel.co.za
Last Result:
Download Speed: 1204 kbps (150.5 KB/sec transfer rate)
Upload Speed: 55 kbps (6.9 KB/sec transfer rate)

Report 2:www.speedtest.net
http://www.speedtest.net/result/313049529.png

Edit: I'm quite happy with these speeds. I don't use P2P so I can't comment on that, but I get between 150kB/s and 220kB/s from giganews consistently.

[Scooby_Doo]

They did say you can expect an average in the 700kbps range so this all looks about right.

[rtzouves]

Don't get me wrong i realise the speeds are within their expected average i am simply pointing out the decrease i have experienced over the past few months from the time i received the product until now.

These speeds are also what i have been experiencing at all time on all days, it doesn't matter if i check the speed at 2 in the afternoon or 2 in the morning with no difference between peak and off peak times.

I Guess what i am trying to say is I know what speeds are possible and i also know what speeds are the average but surely with excellent coverage i should be able to see some goods speeds during off peak times or am i simply expected to see these speeds no matter what.

Orin76 would you still be happy with the speeds if after a couple of months you get half what you are getting now, even in offpeak hours?

[orin76]

Orin76 would you still be happy with the speeds if after a couple of months you get half what you are getting now, even in offpeak hours?

No. I'd probably complain like hell.

[Sabbz]

seems like the fastest DL was 422 :/

i'd much rather stay with WebAfrica, great customer support, 4mb adsl line (two accounts, one shaped and one unshaped) average download speed between 300-500 kb/s (obv depends on the server being downloaded from)... oh yes .. and they have no problem with "coverage" :P

[BurNinG]

They did say you can expect an average in the 700kbps range so this all looks about right.

If it was averaging at 700kbps I wouldn't be complaining. My avg is at about 300kbps.

And even after that, I wouldn't be complaining that much if if I could play games. The (improved) latency is still a nightmare with all games.

Finally... a auto connect feature would've been in order. Why they haven't got that in their software is mindboggling, since it disconnects quite often.

From what I've seen the performance has just gotten slower. Where are they going to go "Hey, we need to start doing something"? To me it's not a good sign, but I'm hoping...

[Ekhaatvensters]

i'd much rather stay with WebAfrica

You're hardly with WebAfrica, you're with Telkom. :mad:

But I actually don't care anymore, I'm on 4mb too and not changing just because it's Neotel.

[Molotov]

From what I've seen the performance has just gotten slower.

I'm curious, mainly because i'm off to Neotel as of next week (currently with iBurst)....

Since you're on the Unlimited package,is your slowdown in speed in any way related to the amount of data you downloaded ? in other words it was fast in the beginning until you downloaded XX amount in a certain period of time ?

Would they be trying to slow you down in any way ? (In your personal opinion of course :)

[SUPERMAN89]

Download Speed: 154 kbps (19.3 KB/sec transfer rate)
Upload Speed: 39 kbps (4.9 KB/sec transfer rate)

:D:D:D

[hisite]

hhhhhhhhhhaaaaaaahhhhhhhaaaaa,what a bunch of crap,did you really think that neotel will actually give you a better deal,welcome to reality.all that happens is sombody else gets you hard earned money,service as usual.ask for a atm link i bet the price will be the same or very close to telkom.

[Sabbz]

You're hardly with WebAfrica, you're with Telkom. :mad:

But I actually don't care anymore, I'm on 4mb too and not changing just because it's Neotel.

be that as it may, lol :P im happy with my current connection .. except that every time the phone rings we get disconnected from the net for a second or two (long enough to get disconnected from World of Warcraft) :/

[Hummercellc]

you guys are complaining for nothing..... atleast your copper can't stolen & you have not tried Vodacom's 3Grrrr.. "HSDPA" in my area i get worse speeds then you and i have full signal! Plus LOS to the base station..........

[dbecks]

All the current Neotel users please post your information as well ;)
Time Taken : 15:42
Neotel Connect Coverage : Excellent
Package: 5 Gig
Area: Johannesburg South, Rostenville
Report taken from :http://speedtest.neotel.co.za
Last Result:
Download Speed: 2024 kbps (253 KB/sec transfer rate)
Upload Speed: 102 kbps (12.8 KB/sec transfer rate)

Report 2:www.speedtest.net
http://www.speedtest.net/result/312340528.png

How the Heck did you get those speeds?:eek:
I'm shocked cause others have been getting pretty low, do you experience any inconsistency?

[RichardG]

How the Heck did you get those speeds?:eek:
I'm shocked cause others have been getting pretty low, do you experience any inconsistency?
Like I told the other Neotel users, I think it is because their base station is congested(plenty users in the CBD areas). I think I am the only one on Neotel base station, where I live..

I will be honest at first I did experience so many problems..

[chubster]

They should change their name to SloTel amongst a couple of others I can think of.

LOL :eek:

[Kasbah]

Package: NeoConnect Lite Unlimited
Neotel Connect Coverage : Excellent
Signal Strength: 3/4 Bars
Area: Florida Park, Johannesburg

Report 1: http://speedtest.neotel.co.za
Last Result:
Download Speed: 135 kbps (16.9 KB/sec transfer rate)
Upload Speed: 36 kbps (4.5 KB/sec transfer rate)

Report 2: www.speedtest.net
http://www.speedtest.net/result/316683306.png

[tr1ple6]

Took delivery of the Prime unlimited service yesterday and thus far I am super disappointed with the speed:( I haven't signed the contract yet and am actually considering returning the product. It actually says in bold on the first page of the contract that I should expect average speeds of between 300 and 700 kbps which makes a mockery of the claimed 2.4 mbps. "These speeds are considered adequate" :sick:

Anyway, after running the speed test 3 times this is the best speeds I reached:
Download speed: 511 kbps
Upload speed: 62 kbps

I really wanted to like this service but it disconnects more often than sentech:mad:

[LabAnimal]

well... I'll eagerly wait for their Ethernet device, if comments on their speed and stability don't improve i'll stick to DSL until it improves...

[rst2109]

The good thing is you can actually return the device within 7days..So if you are not thrilled send it back. NO CHARGE AT ALL!!!! A friend of mine has actually done that…:mad:

[tr1ple6]

The good thing is you can actually return the device within 7days..So if you are not thrilled send it back. NO CHARGE AT ALL!!!! A friend of mine has actually done that…:mad:
Thank you for the info but I just wish companies could live up to their word. I was on sentech 256 classic and I could easily get 90% of the claimed speed all day and on neotel I'm getting just over 20% of the claimed speed:(. Even at night so I'm guessing it's not contention issues. I have 4 bars signal so that's not it either. Seems like he speed is being throttled from neotel's side. I don't want to be slagging off a company on the net but hopefully they can read posts like these and learn to deliver a decent service?

[Ekhaatvensters]

Thank you for the info but I just wish companies could live up to their word. I was on sentech 256 classic and I could easily get 90% of the claimed speed all day and on neotel I'm getting just over 20% of the claimed speed:(. Even at night so I'm guessing it's not contention issues. I have 4 bars signal so that's not it either. Seems like he speed is being throttled from neotel's side. I don't want to be slagging off a company on the net but hopefully they can read posts like these and learn to deliver a decent service?

Well 256kb isn't that hard to achieve. Neotel never claimed they would achieve speeds of 2.4mbps, it's just the max for the technology. They claimed around 700kbps iirc. EDIT: I see you knew this already, well unfortunately that's all they can do with their current CDMA technology it looks like. :(

I wouldn't trust 4 bars of signal as an indication that signal can't be the problem on any device. You could still have a poor connection with interference or bad packet loss. I'm not sure how reliable the Neotel device is though.

[aborg]

Hehe sounds like my Sentech days....its a pity there is no fixed line option I HATE WIRELESS, unstable,slow and always given to customers in a beta type mode during launch!! That's one thing I learned the hard way with sentech and iburst. Unfortunately we will be stuck with telkom as the only fixed line provider until local loop unbundling is complete and neotel can piggyback on telkom residential infrastructure. Then I might be interested again.

[PeteGT]

So just got Neotel.

Here's my Test Results.
Coverage: Excellent
Package: Prime 10Gig
Download Speed: 150 kbps (18.8 KB/sec transfer rate)
Upload Speed: 67 kbps (8.4 KB/sec transfer rate)

I'm now going to play around and see what other results I get.

[PeteGT]

moved it 40cm to the left:
Download Speed: 423 kbps (52.9 KB/sec transfer rate)
Upload Speed: 51 kbps (6.4 KB/sec transfer rate)

[aborg]

You will probably end up sticking it half way up a window at 30 degrees to horizontal, 10 degrees vertical just to find out your USB cord can't reach so you can enjoy max speed...my iburst was like that, any other position and it would suck.
Again...I HATE WIRELESS

[PeteGT]

You will probably end up sticking it half way up a window at 30 degrees to horizontal, 10 degrees vertical just to find out your USB cord can't reach so you can enjoy max speed...my iburst was like that, any other position and it would suck.
Again...I HATE WIRELESS

Yip, had the same problem with my iBurst, and then they came out with Omni directional antennae which would do the same thing, work in some spots and then 10cm to the left and it didn't, they forgot what omni directional means.

But I'm happy, cant get ADSL cause they dont put phone lines in our Estate.

[jarrodr]

Package: Neotel Prime 5gig
Area: Midrand, Excellent
Download: 862 kb/s, Upload: 67 kb/s (taken from speedtest.net, Server:Jhb, Ping:759ms)
____________________________________

Howcome when I download my transfer rate is around 50k-150k. My friend gets 300k and upwards. How do I improve my speeds?:-(

Also when is neotel gonna let us view your data usage online?

[rtzouves]

Howcome when I download my transfer rate is around 50k-150k. My friend gets 300k and upwards. How do I improve my speeds?:-(


The max theoretical speed on neotel prime is 300KBps (2400kbps/8) so I don't know how your friend is getting 300 let alone above. ;)

[dts]

Package: NeoConnect Prime Unlimited
Neotel Connect Coverage : Excellent
Signal Strength: 4 Bars
Area: Woodmead Johannesburg

Report 1: http://speedtest.neotel.co.za
First Result:
Download Speed: 184 kbps (23 KB/sec transfer rate)
Upload Speed: 51 kbps (6.4 KB/sec transfer rate)

Second Result:
Download Speed: 135 kbps (16.9 KB/sec transfer rate)
Upload Speed: 64 kbps (8 KB/sec transfer rate)

Third Result:
Download Speed: 172 kbps (21.5 KB/sec transfer rate)
Upload Speed: 75 kbps (9.4 KB/sec transfer rate)


See why im going to cancel it?

[cbrunsdonza]

moved it 40cm to the left:
Download Speed: 423 kbps (52.9 KB/sec transfer rate)
Upload Speed: 51 kbps (6.4 KB/sec transfer rate)

Yeah, these are about my speeds too.

[Kasbah]

Package: NeoConnect Prime Unlimited
Neotel Connect Coverage : Excellent
Signal Strength: 4 Bars
Area: Woodmead Johannesburg

Report 1: http://speedtest.neotel.co.za
First Result:
Download Speed: 184 kbps (23 KB/sec transfer rate)
Upload Speed: 51 kbps (6.4 KB/sec transfer rate)

Second Result:
Download Speed: 135 kbps (16.9 KB/sec transfer rate)
Upload Speed: 64 kbps (8 KB/sec transfer rate)

Third Result:
Download Speed: 172 kbps (21.5 KB/sec transfer rate)
Upload Speed: 75 kbps (9.4 KB/sec transfer rate)


See why im going to cancel it?

Sheesh thats not good, You sure thats not Lite, I have Lite and those are the speeds I get lol

[cbrunsdonza]

That sounds like lite, I only see after re-reading that you are on Prime. Check your not geting a "x1" on your screen, if so, then your running at lite speed ... ha ha ha

[porchrat]

The max theoretical speed on neotel prime is 300KBps (2400kbps/8) so I don't know how your friend is getting 300 let alone above. ;)

Maybe the guy meant kbps? Would be a pretty bad thing for Neotel if he did.

[rtzouves]

Maybe the guy meant kbps? Would be a pretty bad thing for Neotel if he did.

Don't think so because in his speedtest he gets 800 od Kbps and then asks why he only gets 50 - 150 K so i assume he means KB because clearly he is getting more than 50 - 150 kbps (refer to speedtest).

[AcidRaZor]

Originally Posted by PeteGT View Post
moved it 40cm to the left:
Download Speed: 423 kbps (52.9 KB/sec transfer rate)
Upload Speed: 51 kbps (6.4 KB/sec transfer rate)

iBurst/Sentech *insert wireless provider name here* here we come

Go and troll the sentech forums on how to make yourself a cheap pringles cantenna ;)

[dts]

Sheesh thats not good, You sure thats not Lite, I have Lite and those are the speeds I get lol

:DI'm sure its prime! EVD0 confirmed

[jarrodr]

Don't think so because in his speedtest he gets 800 od Kbps and then asks why he only gets 50 - 150 K so i assume he means KB because clearly he is getting more than 50 - 150 kbps (refer to speedtest).

Thanks guys,

Neotel Prime says you get speeds of 300kbs-700kbs, Am I right in saying my download/transfer rate is correct cause I get (est.) 37.5kB/s - 87.5kB/s.:confused:

[jarrodr]

So im guessing my speeds are ok then, but any advice on how I can better my speeds?

Anyone from midrand, whats you speeds?

[nk1]

Here's my shocking results from last night around 9-10pm.

Package: NeoConnect Prime Unlimited
Neotel Connect Coverage : Excellent
Signal Strength: 3 Bars
Area: Sunninghill Johannesburg

First Result:
Download Speed: 261 kbps
Upload Speed: 78 kbps

Second Result:
Download Speed: 274 kbps
Upload Speed: 38 kbps

Third Result:
Download Speed: 237 kbps
Upload Speed: 30 kbps

I'm very disappointed, it's almost 2 weeks now since the performance has nose dived and no clear explanation is forthcoming from them.

[B2048]

My connection doesn't drop. It stays "alive" but I cannot connect to any sites nor download. I have to disconnect and reconnect and then it seems fine - for a short while. Anyone else experiencing this?

B.

[jarrodr]

I find with p2p applications lately I've been getting *** speeds, 20kBps

[Robocop]

I find with p2p applications lately I've been getting *** speeds, 20kBps
Looks like it's happening to everybody. We know Neotel is trolling this site....WE NEED SOME ANSWERS. They gonna lose customers if they carry on like this.

[porchrat]

Looks like it's happening to everybody. We know Neotel is trolling this site....WE NEED SOME ANSWERS. They gonna lose customers if they carry on like this.

Are we so sure they bother trolling it anymore?

When last did any of us hear from the rep?

When last did Neotel answer any of the questions we have posed, or any of the issues we have raised?

[Neotel]

Yes, we're still trolling...

We can't necessarily fix everyone's concerns here, but we need to identify issues properly in order to address them:


Consistently poor speeds in various locations: Likely to be a device (or computer/driver) problem. Call our contact centre to assist.
Poor speeds in a specific location at all times: A local coverage problem cannot be discounted. There's no quick fix, but feedback will certainly help us improve matters (GPS co-ordinates / address + a few well-spaced speedtest results). Send a PM if you don't want to post publically.
Poor speeds at some times: Obviously, most likely to be traffic-related. We monitor load on all sites, and use this information for future planning, but there will always be peaks and troughs.
No throughput, but connection doesn't drop: This has been reported, and discussed in some other threads. We are actively investigating, and welcome inputs, but have not identified a network problem - could be drivers / operating system.


We use optical fibre backhaul on our basestations (no contention between basestation and core network), and keep track of peering and transit performance to keep ahead of demand, but let us know if you experience specific performance problems that you think are network- or device-related.

[Robocop]

Good to see you are still here.

The problem most of us seems to have is that download speeds used to be excellent after opening our ports (around 100-150 kB/s). But for the last 2 weeks we get around 20-25kB/s. It looks like this is happening in different areas, thats why throttling springs to mind.

If you can assure us that this is not the case we can start troubleshooting. No use in us trying to identify a problem if the reason is known to Neotel.

[porchrat]

Yay I'm glad to see you are still here Neotel! It is great to see a company taking an interest in what customers have to say. Makes a refreshing change from Telkom.

[rtzouves]

Yes, we're still trolling...

We can't necessarily fix everyone's concerns here, but we need to identify issues properly in order to address them:


Consistently poor speeds in various locations: Likely to be a device (or computer/driver) problem. Call our contact centre to assist.
Poor speeds in a specific location at all times: A local coverage problem cannot be discounted. There's no quick fix, but feedback will certainly help us improve matters (GPS co-ordinates / address + a few well-spaced speedtest results). Send a PM if you don't want to post publically.
Poor speeds at some times: Obviously, most likely to be traffic-related. We monitor load on all sites, and use this information for future planning, but there will always be peaks and troughs.
No throughput, but connection doesn't drop: This has been reported, and discussed in some other threads. We are actively investigating, and welcome inputs, but have not identified a network problem - could be drivers / operating system.


We use optical fibre backhaul on our basestations (no contention between basestation and core network), and keep track of peering and transit performance to keep ahead of demand, but let us know if you experience specific performance problems that you think are network- or device-related.

While I am glad you are still around, I have to be perfectly honest, your response time is absolutely abysmal. Weeks and almost months between posts is a little pointless to say the least. Especially considering there have been a number of posts specifically directed @neotel. I understand you may not have the answer to every query, but you need to at least tell the guys you are looking into it. Responding once every couple weeks is not acceptable.
I hope you will take this as constructive criticism. You need to be a more active poster on these forums.

[rtzouves]

for interest sake this is the type of gap in your posting i am talking about:

Post: 22-09-2008, 12:51 PM
http://mybroadband.co.za/vb/showthread.php?t=136611

Gap...........

Next Post: 10-10-2008, 12:05 AM
http://mybroadband.co.za/vb/showthread.php?t=139416

[porchrat]

Any of you notice that Neotel rep posted pretty much everywhere except the "eth device here soon?" thread? ...not a good sign.

[rph72]

Any of you notice that Neotel rep posted pretty much everywhere except the "eth device here soon?" thread? ...not a good sign.

I was hoping that he would post in that thread too.

In checking his profile, I noticed his last activity was always up to date.

[porchrat]

In checking his profile, I noticed his last activity was always up to date.

At least it is nice to know he is here...watching...waiting...ready to not-strike whenever someone mentions ethernet devices.

[cbrunsdonza]

The Neotel-Ninja is well trained ... wax on, wax off ... Telkom On, Now Telkom Off ...

[Rhuey46]

Blackheath, Johannesburg

Download Speed: 920 kbps (115 KB/sec transfer rate)
Upload Speed: 99 kbps (12.4 KB/sec transfer rate)

[mackape]

Neotel Connect Coverage : Excellent (3 bars)
Package: Prime Unlimited
Area: Johannesburg South, Rivonia/Woodmead/Sunninghill
Report taken from :http://speedtest.neotel.co.za

Time Taken : 11 October 2008 at 18:10
Download Speed: 557 kbps (69.6 KB/sec transfer rate)
Upload Speed: 38 kbps (4.8 KB/sec transfer rate)

Time Taken : 11 October 2008 at 18:11
Download Speed: 946 kbps (118.3 KB/sec transfer rate)
Upload Speed: 52 kbps (6.5 KB/sec transfer rate)

Time Taken : 11 October 2008 at 18:13
Download Speed: 669 kbps (83.6 KB/sec transfer rate)
Upload Speed: 50 kbps (6.3 KB/sec transfer rate)


Come on Neotel...how about some consistently?!?!?!?!

[cbrunsdonza]

Neotel Connect Coverage : Excellent (3 bars)
Package: Prime 2.5G
Area: Somerset West, Opposit Somerset House Primary
Neotel Test

Last Result:
Download Speed: 783 kbps (97.9 KB/sec transfer rate)
Upload Speed: 88 kbps (11 KB/sec transfer rate)

2 min interval

Last Result:
Download Speed: 766 kbps (95.8 KB/sec transfer rate)
Upload Speed: 63 kbps (7.9 KB/sec transfer rate)


Download is fine, but ipload is sucky. Hope it improves.

[racer]

Responding once every couple weeks is not acceptable. I hope you will take this as constructive criticism. You need to be a more active poster on these forums.

i'm sure that the neotel rep has a real job which doesn't include sitting on these forums all day. i also think that the reason there's no comment on the ethernet device is that Neotel are not yet ready to make a publiv announcement, and one can't expect neotel rep to reply to every rumour that these forums produce.

i for one am happy that there is a neotel presence here and i'm sure that if there's any real issues, he will address them.

-r

[rtzouves]

i'm sure that the neotel rep has a real job which doesn't include sitting on these forums all day. i also think that the reason there's no comment on the ethernet device is that Neotel are not yet ready to make a publiv announcement, and one can't expect neotel rep to reply to every rumour that these forums produce.

i for one am happy that there is a neotel presence here and i'm sure that if there's any real issues, he will address them.

-r

Thats fine, I don't expect him to spend every day and night on the forum, however as the official neotel rep and considering the major contributions the forum can make to the consumer experience as a whole, I do expect to see posts from him at least weekly. Especially with regards to perfectly valid questions specifically directed at him. The gap I pointed out above was my main concern as during this period there were a number of users asking the rep very valid questions and not receiving a response, in fact, we were all discussing how scarce the rep was and whether neotel was in fact still trolling the forumns.

With regards to your statement on the reason for the rep not responding to queries (note: queries and not rumours) on the ethernet devices, i believe a simple "we don't know yet" would have been nice. At least then we would be able to tell that the questions were at least read.

I too am very happy the have a presence here, but i would also like to be reasured by them once in a while that they are still here and they still care. Being silent, whether completely or just on certain issues, gives the impression that they either did not read a post or just don't care.

[Killove]

Download speed: 1112 kb/s
Upload speed: 51 kb/s
Ping: 421 ms

I was getting 160k/s off rapidshare earlier :D

[dts]

Download speed: 1112 kb/s
Upload speed: 51 kb/s
Ping: 421 ms

I was getting 160k/s off rapidshare earlier :D

I hate you:D

[Method]

=S

I was thinking of getting NeoConnect before I saw this thread...400+ ms latency to a server in Jhb is very bad and upload speeds are pathetic. Downloads aren't good either, but if I could get 250kB/s down it would be ok...

Other factors play to big a roll so NeoConnect isn't an option really :(

[dts]

=S

I was thinking of getting NeoConnect before I saw this thread...400+ ms latency to a server in Jhb is very bad and upload speeds are pathetic. Downloads aren't good either, but if I could get 250kB/s down it would be ok...

Other factors play to big a roll so NeoConnect isn't an option really :(

wait for RevA. The upload speeds should be a lot faster and the pings lower and you will be able to choose data only bundles.

[porchrat]

wait for RevA. The upload speeds should be a lot faster and the pings lower and you will be able to choose data only bundles.

Where the heck are these rumours coming from? If Neotel hasn't said anything then I will believe it when I see it.

[Toxin]

Where the heck are these rumours coming from? If Neotel hasn't said anything then I will believe it when I see it.

Totally agree. While RevA is indeed coming out and it should make uploads and pings better I still haven't seen anything official from Neotel about data only bundles.

IBIWISI

[cbrunsdonza]

"Waiting For Godard" starring `Neotel RevA` at a thread near you.

[B2048]

From my study:

Last Result:
Download Speed: 1162 kbps (145.3 KB/sec transfer rate)
Upload Speed: 54 kbps (6.8 KB/sec transfer rate)

using a download manager like Flashget I can download a 700MB file in under a hour.

[B2048]

From the bedroom

Last Result:
Download Speed: 1342 kbps (167.8 KB/sec transfer rate)
Upload Speed: 78 kbps (9.8 KB/sec transfer rate)

B.

[rtzouves]

From my study:

Last Result:
Download Speed: 1162 kbps (145.3 KB/sec transfer rate)
Upload Speed: 54 kbps (6.8 KB/sec transfer rate)

using a download manager like Flashget I can download a 700MB file in under a hour.

actually according to my calculations [(145.3*60sec*60mins)/1024] your maximum download would be 510MB in an hour and not 700MB in under an hour.

I missed the download manager part, but still using a download manager you would have to be downloading at 199.1 KB/sec to get 700MB in an hour.

[dts]

Where the heck are these rumours coming from? If Neotel hasn't said anything then I will believe it when I see it.

Alfred the friendly techie told me. Its coming soon.. apparently....

[B2048]

actually according to my calculations [(145.3*60sec*60mins)/1024] your maximum download would be 510MB in an hour and not 700MB in under an hour.

I missed the download manager part, but still using a download manager you would have to be downloading at 199.1 KB/sec to get 700MB in an hour.

You got that right, rtzouves! :D

I downloaded the Ubuntu 8.04 iso in just under a hour.

B.

[rtzouves]

You got that right, rtzouves! :D

I downloaded the Ubuntu 8.04 iso in just under a hour.

B.

So what did you do to fix your speeds, because if i remember correctly you were having problems? I am still lucky if i get 700kbps and thats on a good day :mad: I used to get 1.5mbps but speeds have dropped significantly over the past couple months and i now get on average about a 3rd of that.

[B2048]

So what did you do to fix your speeds, because if i remember correctly you were having problems? I am still lucky if i get 700kbps and thats on a good day :mad: I used to get 1.5mbps but speeds have dropped significantly over the past couple months and i now get on average about a 3rd of that.

I was having problems - I didn't complain to them or anything but they must have fixed the tower because my signal strength went up to four bars and my download speeds in the Study (which I posted above) improved significantly. And the study used to be the worst at about 60-70KB/s vs ~100KB/s in my bedroom.

So for me this is an enormous improvement and I find myself a lot less frustrated than when I first started with Neotel.

B.

[poffle]

Hey

Got neotel prime for the night so i did a bit of speed testing and ... ya....

Location : JHB, weltevreden park
Coverage : excellent

This is a test from openweb:

Your current bandwidth reading is:
210.90kbps
which means you can download at 26.36 KB/sec. from our servers.

Neotels speedtest:

Last Result:
Download Speed: 261 kbps (32.6 KB/sec transfer rate)
Upload Speed: 75 kbps (9.4 KB/sec transfer rate)


Think ill stick with my 2.5mb DSL

[wikus]

No thanks, not going wireless again. Will also wait for local loop unbundling, if that happens before due date

[chubster]

I was having problems - I didn't complain to them or anything but they must have fixed the tower because my signal strength went up to four bars and my download speeds in the Study (which I posted above) improved significantly. And the study used to be the worst at about 60-70KB/s vs ~100KB/s in my bedroom.

So for me this is an enormous improvement and I find myself a lot less frustrated than when I first started with Neotel.

B.

Contention Ratio?

[djcmix@mac.com]

Hi Guys

I am in the Durban area and over the last 3 days my speeds have dropped by more than half. I can not even stream video from my (favourite) sites anymore without the "timeout" kicking in.

using www.speedtest.net - i get a lousy 182 kb/s down and 31 kb/s upload to NewYork...where as a week ago it was on average around 900 kb/s .... which was great for watching www.joost.com and similar.

I have called tech support 3 times - the first of which was the fact that the phone (the big handset lubricated soon to slide off giant 80s contraption) - kept crashing...black screen and no response till battery out and power off...then reboot etc....

I still have had no answer and just called them now for the 3rd time.

Anyone else having these hassles? THis is Durban - and I imagine the amount of users online cant be as much as Jhb....

Perhaps it is a hardware problem - I hope so...in which case I will report back here and sing the Neotel praises once again - otherwise i will downgrade to the Neotel Lite uncapped R 469 - seeing as that's the speed im getting anyway!

When is this Rev A kicking in? my upload speeds have always been too slow - esp for Skype voice chats.....

[rtzouves]

Hi Guys

I am in the Durban area and over the last 3 days my speeds have dropped by more than half. I can not even stream video from my (favourite) sites anymore without the "timeout" kicking in.

using www.speedtest.net - i get a lousy 182 kb/s down and 31 kb/s upload to NewYork...where as a week ago it was on average around 900 kb/s .... which was great for watching www.joost.com and similar.

I have called tech support 3 times - the first of which was the fact that the phone (the big handset lubricated soon to slide off giant 80s contraption) - kept crashing...black screen and no response till battery out and power off...then reboot etc....

I still have had no answer and just called them now for the 3rd time.

Anyone else having these hassles? THis is Durban - and I imagine the amount of users online cant be as much as Jhb....

Perhaps it is a hardware problem - I hope so...in which case I will report back here and sing the Neotel praises once again - otherwise i will downgrade to the Neotel Lite uncapped R 469 - seeing as that's the speed im getting anyway!

When is this Rev A kicking in? my upload speeds have always been too slow - esp for Skype voice chats.....

Try moving your device to a different spot for better speeds, this seems to be a cause of major headaches for me... one day it runs beautifully then the next day it slows down and once i move the modem around a bit and find a new spot the speeds go back up. For interest sake though i wouldn't assume that your decrease in speeds is not due to congestion because the first month i had the device my speeds averaged about 1.5mbps and now i am lucky to get 700kbps (usually between 300-600kbps).

The black screen issue is actually quite common and to be honest I have no idea what causes it (have spoken to neotel on numerous occassion but they still can't give me an answer on what causes it). I do know however that it happens to "all" the phones as I have gone through three already myself and every device has done this at some random point.

With regards to the REV A device check out this link: http://mybroadband.co.za/news/Wireless/5677.html

As far as i can tell you are going to have to change your package entirely in order to get the device. You won't be able to just get the device and use it on your current package. I am however open to correction with regards to this.

[Yotch]

I have called tech support 3 times - the first of which was the fact that the phone (the big handset lubricated soon to slide off giant 80s contraption) - kept crashing...black screen and no response till battery out and power off...then reboot etc....


Maybe your signal is weak which is causing the RF power amplifier to overload. The handset will try to increase the RF transmit power to keep the connection active and the chip might be overheating. You could either try to use an external antenna or a laptop cooler or external fan to see if this doesn't resolve the crashing problem. I think you mentioned previously that you had damaged the antenna on the handset - this would surely reduce the signal strength even further and exacerbate the situation.

Simple DIY CDMA antenna (tested by Robocop on the Neotel network)
http://www.perite.com/vk7jj/NextGYagi.htm

Laptop coolers
http://pcdiscounters.co.za/index.php?main_page=product_info&products_id=136
http://www.bidorbuy.co.za/item/9359975/Triple_Fan_Notebook_Cooling_Pad_with_USB_connectio n.html
http://www.bidorbuy.co.za/item/9317108/USB_3_fan_Laptop_Notebook_Cooling_Cooler_Pad_LED_L ight_OT_11.html

[RichardG]

Last Result:
Download Speed: 1590 kbps (198.8 KB/sec transfer rate)
Upload Speed: 46 kbps (5.8 KB/sec transfer rate)

-----------------
Still getting good speeds :)

[nk1]

Richard, Are you like the only one on your base station :D

I'm longing for those speeds, everything is pear shaped with my speeds for the past couple of weeks to a point where I'm considering cancelling.

[rtzouves]

Richard, Are you like the only one on your base station :D

I'm longing for those speeds, everything is pear shaped with my speeds for the past couple of weeks to a point where I'm considering cancelling.

Yeah, i have been having the same problem for months now. Serious drop in speeds from what I was originally getting in the first month... Used to get speeds of about 1.4-1.5mbps most of the time, but it has been gradually declining over the months and now i am lucky if i can get 700kbps and that is at the absolute best of time. Most of the time it sits at about 500kbps with occassional spouts of 300kbps and lower. Talk to neotel and of course in their opinion this is acceptable and within there expected speeds which i keep saying to them is a not really acceptable as those averages should be speeds of users in general and the guys like myself who can literally spit out the window and hit the base station should be able to get above the averages, i mean honestly. Feel sorry for anybody in my area thats further than 100 metres from the base station.

I am actually thinking that the device is detecting such strong signal that it's lowering the power to the aerial and causing my speeds to drop because if i move the device around a bit or turn it off and then back on my speed goes up for a while. I contacted the rep about this on the 14th and he said he has forwarded it to the tech guys and will come back to me with a response, but still nothing from them and to be honest i am not expecting anything anytime soon (the attitude i percieve is; we have already hooked you so why should we follow up). Was hoping that the new device would prove me right/wrong, but now i can't even get the device on my current contract :mad: They say i will have to migrate to one of their new contracts which of course doesn't have uncapped. It is like a cycle of endless !$@# with neotel for me.

Maybe i am being unreasonable, but it really isn't the same service I had when i first signed up.

Aaaaanyway, guess that is my rant for the day :rolleyes:

[chubster]

Sounds just like Telscum and iBurp. :confused: You haven't tried your own external aerial yet? That should help to avoid interferences from other devices. Perhaps RoboCop can give some insight here. I'm still out of range, and I'm still waiting for a device that allows data only and is usb with the option to plugin in an external aerial.

[porchrat]

Is it just me or does it feel like Neotel's honeymoon period is over?

A few months ago I couldn't wait to get a connection from Neotel, now I'm actually considering not bothering and staying with my current ADSL line.

It seems like speeds just keep decreasing over time as the network picks up more users.

It also seems like their various devices/modems/routers whatever are really rubbish and were never thouroughly tested. My advice to Neotel is don't buy a device from those manufacturers again, whoever they may be.

Another gripe seems to be that they answer the phone really quickly on their helplines (probably because they have so few customers at the moment), but that nothing ever comes of your complaint and/or inquiry as it is either lost or not followed up on.

It seems they don't offer the basic features you would expect from an ISP either. (things like a bandwidth usage estimate, and a hard cap and/or threshold limit)

They also have a strange way of measuring bandwidth usage.

Damn you Neotel, why couldn't you have been as good as you seemed to be when you were starting off? OK now my rant is over.

[Robocop]

Sounds just like Telscum and iBurp. :confused: You haven't tried your own external aerial yet? That should help to avoid interferences from other devices. Perhaps RoboCop can give some insight here. I'm still out of range, and I'm still waiting for a device that allows data only and is usb with the option to plugin in an external aerial.

Unfortunately I'm having the same problem. Download speeds dropped drastically over the last month or so. I'm lucky if I get 50kB/s (used to be 120-180 kB/s) with torrent downloads.

Neotel speedtest results at 400 - 500 kb/s download, and 30 - 50 kb/s upload.

[nk1]

Update
Got an external aerial to try out for the week-end and like I suspected this has nothing to do with signal strength or clarity as this does not make a damn difference. It has all to do with the contention ratio on the tower - it seems that in my area the number of users on the tower has increased dramatically.

Apparently I was told that I should use Neotel speed test as the technician was able able to get over 300kbs and that was in their acceptable range but guess what - when I used http://speedtest.neotel.co.za/ , I could barely get over 200kbs and speedtest.net was giving me just under 300kbs around 5pm today.

Now strangely this morning around 6:30am, I was getting over 1300kbs for an hour before it dips to the pathetic levels.

I afraid paying R999 a month and not using the service when I want to is not one!! I am sick and tired of this now and seriously considering canceling.

[diebaas1337]

I almost cancelled my adsl for neotel , thought neotel was allready on rev A . Wow thanks for warning me !

[RichardG]

Richard, Are you like the only one on your base station :D

I'm longing for those speeds, everything is pear shaped with my speeds for the past couple of weeks to a point where I'm considering cancelling.

My base station ain't congested :) - I tried various other base station around in Johannesburg, and their speeds were terrible compared to others...

I also feel like cancel with Neotel, they still have not came back to me on a couple of support tickets.

[adsl3g]

Last Result:
Download Speed: 1083 kbps (135.4 KB/sec transfer rate)
Upload Speed: 97 kbps (12.1 KB/sec transfer rate)

[nk1]

@Richard, enjoy it while it lasts.

I have now moved to modem dial-up speeds and barely able to get more than 30Kbs on most days.
My latest speed report from neotel's website:
53kbs (6.6Kbs) download :sick:
26kbs (3.3Kbs) upload

on this is on prime unlimited !!

[Tegnik]

I was considering to get some NeoTel package. After reading these posts though, I am happy to stick to my 3G/HSDPA USB modem from @lantic. It seems like Vodacom isn't that bad after all. Just for interest sake, here is my result:

Download Speed: 2732 kbps (341.5 KB/sec transfer rate)
Upload Speed: 310 kbps (38.8 KB/sec transfer rate)

I live in Potchefstroom.

[SideWinder]

iDDQDm0de

Your 3G thingy 2 year contract will long have expired by the time Neotel wakes up and smell the rose in Potch. Oh, no, the roses festival is at Stilfontein (do neotel know it even exists) and Klerksdorp (may on Neotel's raidar in 2020).

[PeteGT]

Hi guys,

Just though I would show my latest speed test.
Ping is not too good and neither is the upload speed. But I use it maily for torrents.

http://i200.photobucket.com/albums/aa34/PeteGTi/358734664.png

[Hummercellc]

Hi guys,

Just though I would show my latest speed test.
Ping is not too good and neither is the upload speed. But I use it maily for torrents.

http://i200.photobucket.com/albums/aa34/PeteGTi/358734664.png

Sounds like Vodacom 3G

[PeteGT]

Sounds like Vodacom 3G

Neotel Prime

[cyberbyte]

http://mybroadband.co.za/vb/showthread.php?t=121138

Hi Everybody,

I would like to thank everybody on this forum for the comments posted (especially the part about the RSSI)

As everyone else.. I decided on Neotel as Telk@k was not in the area yet. After confirming that they have EXCELLENT coverage where I stay, the package was delivered... Plugged it in and nothing.. 1bar RSSI 92-98.. I was so disgusted...

I got the details for Radiant Antennas (Silverton, Pta) from this forum and not trying to make "advertising" here, but if you are looking for one mean 15dbi gain antenna, they are the people to speak to. PS: It comes assembled
It seems that they are professional antenna manufacturers and a quick chat with them sent me in the right direction.

Took me just over 2 hours to install (alone) and whola!!!

Speed Test: http://www.gam.co.za/index.php?class...=4888add306302

Before Installation:
1-2 bar signal
RSSI 92-98
Gamco Speed Test
D 200-500kbps
U 65kbps

After Installation and a quick check of a compass (got the GPS co-ords )
4 bar signal
RSSI 62
Gamco Speed Test
D 700-1400kbps
U 65-70kbps

On THIS TOPIC... It seems that the Neotel Network only does 50-100kb/s upload.. is there anyone that got better on a standard Neotel Prime package?

Im soo happy now...
Got my setup as follows:
Neotel Phone plugged into old laptop with Wireless Access Point plugged in there with the connection shared Wireless Internet just got more wireless

Thanks All!
Jaco

[git6]

My internet transfer speeds is as follows:
Time Taken: 20:27
Neotel Connect Coverage: Excellent
Package: 2.5 Gig
Area: Cape Town, Oranjezicht
Report taken from: http://speedtest.neotel.co.za
Last Result: (Local - Cape Town to JHB)
Download Speed: 201 kbps
Upload Speed: 35 kbps
Ping: 999 ms

Time Taken: 20:30
Neotel Connect Coverage: Excellent
Package: 2.5 Gig
Area: Cape Town, Oranjezicht
Report taken from: http://speedtest.neotel.co.za
(International - Cape Town, SA to London, UK)
Last Result:
Download Speed: 243 kbps
Upload Speed: 13 kbps
Ping: 999 ms

Yup so I bought Neotel thinking change was on the horizon in South Africa. I am proud to say that I have boycotted Telscum for seven years. With my only link to the outside world being an MTN cell phone.

After getting my hopes up by reading the transfer speeds for the package I was interested in; I was sorely disappointed to find out that watching the pages loading in IE7 would be like watching molasses running up hill... or watching a sloth starting his decent down a 20m high tree.

Saying the internet transfer speeds are slow would be the understatement of the decade. Could you really classify this service as ADSL? - I wonder...

Anyway - I sent my complaint to Neotel support and will be waiting for their response. If my situation has not improved in 1 to 2 weeks, I'm terminating the service. (Why pay for a service that not being rendered in accordance to the stipulated agreement?) - Then it’s back to being exploited by MTN for overpriced HSDPA services – Aah, the joy of being a South African...

[git6]

OK boys and girls... Here's an update on my neotel speeds.

Time Taken: (between 20:00 and 23:00)
Neotel Connect Coverage: Excellent
Package: 2.5 Gig
Area: Cape Town, Oranjezicht
Report taken from: http://speedtest.neotel.co.za
Last Result: (Local - Cape Town to JHB)
Download Speed: +/- 1 Mb (on average - see below for details)
Upload Speed: 8 kbps (on average - I know this sucks but lukily I dont use upload a lot)
Ping: 700 ms (on average)

It looks like my slow download speed woes were solved by the neotel technical team.

Here's how they did it:
They wanted the RSSI and PN numbers for the phone, which I had to get for them by putting the phone in engineering mode (by keying in the following: *#2368*#07#). They used this info to determine the base station my device was connected to and pimped my connection speed accordingly. I now get in exess of 1 Mbps speeds to the US and UK on good nights.

The only problem I still have is that if I use DL managers or open one too many tabs in IE7 or FF my connection gets dropped. I am thinking of going for the wireless modem rather than the neoconnect prime phone to get better internet connection.

And for those people moaning about usb connection to the device... get yourself a wireless AP with a USB connection. I've got a D-Link DIR655 wich does the job for me... just be warned with the wireless net USB connection only one PC at a time can access the resource at a time. To connect multiple PC's to the device one needs to connect it to a PC and share the internet conn. There is no way around this that I've come across.

[Mavro]

I wonder if anybody can tell me why im getting a download at only an average of 9kB/s and upload of 2kB/s. Im using Neotel prime unlimited and i have excellent coverage.

[georgelza]

hay guys, i'm down in Meyersdal/Alberton, we got NEOTel now available here, looking at cancelling my Telkom 512K/3GB ADSL line ans switching to NeoTel, but mm well if I look at the speed i'm wondering if worth it, the company pays for my connection so the differnce in cost I can life with, but I would rather get more for the money if possible,

What is the speed really like. During day when less home users online and evenings when everyone is home and using it. Also with this being wireless/radio based how is the transfer speeds when bad weather hits.

At the moment my ADSL line goes into a Wireless switch, would I be able to connect this switch into the handset.

G

[zerofocus]

hay guys, i'm down in Meyersdal/Alberton, we got NEOTel now available here, looking at cancelling my Telkom 512K/3GB ADSL line ans switching to NeoTel, but mm well if I look at the speed i'm wondering if worth it, the company pays for my connection so the differnce in cost I can life with, but I would rather get more for the money if possible,

What is the speed really like. During day when less home users online and evenings when everyone is home and using it. Also with this being wireless/radio based how is the transfer speeds when bad weather hits.

At the moment my ADSL line goes into a Wireless switch, would I be able to connect this switch into the handset.

G

The speed over there will be great. Untill they sign up user number 5 that is. Then it's all over. Also forget about getting any resolution to your issues. Read the other threads. Neotel is BAD BAD BAD news!

[georgelza]

Thats what i'm reading and concerned, been patiently waiting, eager, now they got signal down here and been reading the forum and dammmm, not goood.
G

[speed_seeker]

Currently I use Webafrica as my ISP, I have a 4MB unshaped line and am very happy with the speed of the line and their service.

However, this comes at a very high cost - R726pm(3GB included) and R115 for every GB downloaded after that. My bill for April is currently running at about R2000+ and counting as I am quite a heavy user.

I have been considering the Neotel NeoConnect Prime uncapped package (R999) for a while as it looks like really good value, but have been quite concerned about all the negative feedback on this forum.

PostNet in Kloof Street has kindly supplied me with a test unit which I collected at 3pm today and I am extremely impressed with it so far, I am achieving download speeds of between 300 - 500 kbps consistently and upload speeds of around 60 - 70 kbps.

This isn't close to my 4MB unshaped line(+/- 1.5 Mbps) , but I can still watch streaming video and download relatively large files without frustration.

For R999 an uncapped account, this is very good value and I will be making the switch to Neotel next week.

[DJNgoma]

Currently I use Webafrica as my ISP, I have a 4MB unshaped line and am very happy with the speed of the line and their service.

However, this comes at a very high cost - R726pm(3GB included) and R115 for every GB downloaded after that. My bill for April is currently running at about R2000+ and counting as I am quite a heavy user.

I have been considering the Neotel NeoConnect Prime uncapped package (R999) for a while as it looks like really good value, but have been quite concerned about all the negative feedback on this forum.

PostNet in Kloof Street has kindly supplied me with a test unit which I collected at 3pm today and I am extremely impressed with it so far, I am achieving download speeds of between 300 - 500 kbps consistently and upload speeds of around 60 - 70 kbps.

This isn't close to my 4MB unshaped line(+/- 1.5 Mbps) , but I can still watch streaming video and download relatively large files without frustration.

For R999 an uncapped account, this is very good value and I will be making the switch to Neotel next week.

So you just asked them for a test unit to use and they gave it to you? How long do you get to hold onto it?

[speed_seeker]

I had to wait about a week until one became available, I am returning it on Tuesday.

I suppose they would usually give it to you for a day or 2.

[georgelza]

Not Neotel but still why not also list:
14:38 - 25/04/2009
Package is 512kbps/3GB/month
Down:436kbps (54KB/sec)
UP:211kbps (26.4KB/sec)

G
http://speedtest.neotel.co.za

[speed_seeker]

Hi georgelza,

What ISP is it that you are referring to? How much does it cost per month and how much is additional bandwidth pr GB?

[georgelza]

Hi there

Standard Telkom as network provider and Nashua Broadband as service provider which is actually IS in other words. R256.50/month

I can't remember how much it is extra per month per GB, haven't bought extra in a long time, I have this at home and then got 3G via Vodacom for connectivity when on the road so basically got 6GB a month and normally get to about 4.5-5GB when i add theusage of the 2 together.

G