PDA

View Full Version : Very Impressed at Neotel



RichardG
12-09-2008, 01:19 PM
So, this month I got my monthly statement via e-mail..

I went over my monthly bandwidth/quota/cap allowance, was thinking for a moment Neotel would charge me for the extra 3 gigs I used, they just upped my package...

Well Done Neotel, I am very impressed with your service..
Keep up the good work..

pkid
12-09-2008, 01:30 PM
I went over my monthly bandwidth/quota/cap allowance, was thinking for a moment Neotel would charge me for the extra 3 gigs I used, they just upped my package...

Did they increase the package without consulting you? Is it permanent? Do you have to pay to drop down the lower package again?

RichardG
12-09-2008, 01:35 PM
Did they increase the package without consulting you? Is it permanent? Do you have to pay to drop down the lower package again?

I doubt it is permanent..
It is better than coughing up R240 for the extra 3 gig ..

Raithlin
12-09-2008, 01:42 PM
Costing you less is one thing - upping your package permanently is another.

rph72
12-09-2008, 02:27 PM
Do you get the option of paying your bill via EFT or are you forced to sign a debit order?

RichardG
12-09-2008, 02:36 PM
Do you get the option of paying your bill via EFT or are you forced to sign a debit order?

You can pay your bill via EFT/Deposit into the bank.

rph72
12-09-2008, 04:13 PM
You can pay your bill via EFT/Deposit into the bank.

:cool: That will save me a few bob in bank charges. :cool:

morkhans
12-09-2008, 05:07 PM
http://mybroadband.co.za/photos/showphoto.php/photo/6197/size/big/cat/