Crash
28-01-2005, 03:32 PM
Yes... I-burst have started sending out the invoices..... show me the money!!!
View Full Version : ARRRGHHH.... I just got an invoice... OMG
ghostim
28-01-2005, 03:36 PM
and the amount ? same as what the contract said ? :confused:
Crash
28-01-2005, 03:39 PM
Yes.... mine is perfectly correct. They charged me for the last week in Nov ( about R60)
and two months (R908).
It seems cool.
and two months (R908).
It seems cool.
ant5
28-01-2005, 03:41 PM
also just received an invoice...they say i still owe them the activation fee which i paid when i collected the terminal. And can't get thru to Nozipho in accounts to query. Also, I said i wanted to be debited on the 21st of each month, but they plan to debit me on the 2nd of Feb. Other than that, the amount is correct ie. R454 for Jan and Feb
ic
28-01-2005, 03:58 PM
Me 2, amount seems ok - pro-rata for November, I hope they don't decide to bill us every 3 months as I'm sure we all prefer smaller amounts :)
Since it is unlikely that I will get through to tell them my banking details aren't 100% correct, I'm gonna try leaving a msg with Dylan on MSNMsngrrr.
Since it is unlikely that I will get through to tell them my banking details aren't 100% correct, I'm gonna try leaving a msg with Dylan on MSNMsngrrr.
Crash
28-01-2005, 04:01 PM
ant5.... I had a problem. Just realised I have already paid for 1 month. Bought the UTD and 1 month subscription. They have invoiced me for 2 months and 1 week. They should have invoiced for 1 month and 1 week.
I phoned her and she is going to find out for me. Thats probably why she isn't answering :p :p
SHE SAID A REALLY ARB THING.... she said I must pay for Feb 2005 upfront. But it's not on the invoice. So she is also going to find out about that.
THIS IS GOING TO BE A BALLS UP!
WBS... why send the e-mail on a friday at 3.15 (Thats when I got it). HOW THE STUFF ARE ALL THE IBURST USERS GONNA PHONE ONE PERSON AND SORT OUT THEIR ACCOUNTS. WHAT ARE YOU SMOKING!!!!!
sorry for shouting guys but OMG, what are they doing.
I phoned her and she is going to find out for me. Thats probably why she isn't answering :p :p
SHE SAID A REALLY ARB THING.... she said I must pay for Feb 2005 upfront. But it's not on the invoice. So she is also going to find out about that.
THIS IS GOING TO BE A BALLS UP!
WBS... why send the e-mail on a friday at 3.15 (Thats when I got it). HOW THE STUFF ARE ALL THE IBURST USERS GONNA PHONE ONE PERSON AND SORT OUT THEIR ACCOUNTS. WHAT ARE YOU SMOKING!!!!!
sorry for shouting guys but OMG, what are they doing.
Crash
28-01-2005, 04:04 PM
IC ...
Send an e-mail straight to her. Thats what she told me to do.
accounts@wbsmobile.co.za
Send an e-mail straight to her. Thats what she told me to do.
accounts@wbsmobile.co.za
ant5
28-01-2005, 04:07 PM
I was wondering why they only had one person working in accounts until I saw that my client number on the invoice is 0000073!!! I signed up only 2 weeks ago! Is it possible that I am only the 73rd person to have signed up? One accounts lady should be able to handle that, assuming there aren't too many c***ups.......
ic
28-01-2005, 04:12 PM
IC ...
Send an e-mail straight to her. Thats what she told me to do.
accounts@wbsmobile.co.zaOk, I thought of replying & then I thought it's probably one of those email addys that they don't respond to like helpdesk@wbsmobile.co.za :p @ WBS!!!
Has anyone been able to find out if they are going to give us proper TAX INVOICES? (I will ask in my email & post IF I get a reply - sorry confidence in WBS communication not very high...)
Send an e-mail straight to her. Thats what she told me to do.
accounts@wbsmobile.co.zaOk, I thought of replying & then I thought it's probably one of those email addys that they don't respond to like helpdesk@wbsmobile.co.za :p @ WBS!!!
Has anyone been able to find out if they are going to give us proper TAX INVOICES? (I will ask in my email & post IF I get a reply - sorry confidence in WBS communication not very high...)
Crash
28-01-2005, 04:12 PM
Well... I'm 00000950 , so I don't know how their numbering works.
Crash
28-01-2005, 04:29 PM
IC.... your funny.... :P :P :P
ic
28-01-2005, 04:34 PM
0000104? here
Tks Crash, I try my best to be a serious clown ;)
Tks Crash, I try my best to be a serious clown ;)
AcidRaZor
28-01-2005, 07:07 PM
Yes.... mine is perfectly correct. They charged me for the last week in Nov ( about R60)
and two months (R908).
It seems cool.
No it is NOT cool... they told us we're only paying for December and January.
This is REALLY getting on my tits now...
and two months (R908).
It seems cool.
No it is NOT cool... they told us we're only paying for December and January.
This is REALLY getting on my tits now...
AcidRaZor
28-01-2005, 07:08 PM
819 here
bb_matt
28-01-2005, 07:56 PM
Your sig is really irritating. Think I'll apply the "don't show sigs" option in the forum settings.
LoneGunman
28-01-2005, 08:48 PM
Also got invoice. As I'd paid for a coupla months in advance when I first signed up, naturally I sh*t myself - then wiped off and sh*t all over WBS. They apologized bigtime, and I got word back very fast.
(I agree that sending out notices on a friday afternoon at around 3.15 is a really stupid thing to do..) Either way, seemed to have managed to sort it out by a bit after 4..
Only then noticed that on the form they sent me, they had the wrong bank account details... :)
*makes Dr Evil gesture*
ps - and this is with a BIG sense of deja vu, as I remember saying this last year about Sentech - perhaps folks shouldnt detail what their account signup number is. So that if the poo starts flying, IBurst then cant link usernames on this forum, to their real life customers, and thus do any 'baddies list' stuff or other fun tricks that Sentech did..
(Yup, its working ok for now, but I'm STILL paranoid)
(I agree that sending out notices on a friday afternoon at around 3.15 is a really stupid thing to do..) Either way, seemed to have managed to sort it out by a bit after 4..
Only then noticed that on the form they sent me, they had the wrong bank account details... :)
*makes Dr Evil gesture*
ps - and this is with a BIG sense of deja vu, as I remember saying this last year about Sentech - perhaps folks shouldnt detail what their account signup number is. So that if the poo starts flying, IBurst then cant link usernames on this forum, to their real life customers, and thus do any 'baddies list' stuff or other fun tricks that Sentech did..
(Yup, its working ok for now, but I'm STILL paranoid)
AcidRaZor
28-01-2005, 08:48 PM
yea i agree, ic, turn off your sig man, ffs
AcidRaZor
28-01-2005, 08:50 PM
lonegunman, also had the wrong details, said I had a credit card, but showed my current account details, and that is EXACTLY what i told them in the mail... accused them of hiring Sentech employees to "show them the ropes"
bunch of dumbass bastards
bunch of dumbass bastards
ic
28-01-2005, 09:18 PM
...wrong details, said I had a credit card, but showed my current account details...Exact same here (probably for every1) & I thought I was being petty telling them they didn't get it right - since I know there's a slight diff between an ACB debit from a CC compared to a CHQ a/c, anyways I reply-emailed about it, oh & Dylan said he was also going to email my MSNMsngrrr message to Nozipho :D wicked not having to pay Telkomonopoly.
<PS>Noone, dude you're stuck in an infinite loop - r u trying to hypnotize us or what? :D</PS>
<PS>Noone, dude you're stuck in an infinite loop - r u trying to hypnotize us or what? :D</PS>