WoW and ISP, Latency and all that jazz

[Crabby]

Morning all

I need my Wow fix bad and am having huge problems with latency. I hope someone can help me out here.

Just got back to SA after 6 years and got myself a little telkom 192/2gb shaped line and am logging onto the US servers.

Latency is in the range of 1200-6000 averaging out at 3000 which is completely unplayable - even the fsih are getting away. I was getting better latency on dialup.

After speaking to a few people I am under the impression that the 4gb unshaped option from telkom should be better, but Im damned if Im paying them for it.

My questions are:
What line are you using ?
What modem are you using ?
What ISP are you using ?
What latency are you seeing ?
Are you using shaped or unshaped ?
What servers do you play on?
Can you suggest anything to help me out ?

Here is a tracert to the logon servers
C:\>tracert us.logon.worldofwarcraft.com

Tracing route to us.logon.worldofwarcraft.com [12.129.232.110]
over a maximum of 30 hops:

1 23 ms 24 ms 25 ms wbs-146-128-01.telkomadsl.co.za [165.146.128.1]
2 25 ms 23 ms 27 ms wbs-ip-er-1-fe-12-0-0-1.telkom-ipnet.co.za [196.43.10.46]
3 367 ms 359 ms 371 ms ams-ip-dir-globalc-pos-6-0.telkom-ipnet.co.za [196.43.9.158]
4 369 ms 370 ms 367 ms so-0-2-0.ar2.AMS2.gblx.net [64.210.21.45]
5 453 ms 446 ms 444 ms so5-1-0-2488M.ar1.DCA3.gblx.net [67.17.68.37]
6 451 ms 444 ms 441 ms 208.50.13.254
7 551 ms 516 ms 567 ms tbr1-p011701.wswdc.ip.att.net [12.123.9.114]
8 512 ms 520 ms 519 ms tbr1-cl4.sl9mo.ip.att.net [12.122.10.30]
9 513 ms 519 ms 514 ms tbr1-cl2.sffca.ip.att.net [12.122.10.42]
10 521 ms 520 ms 510 ms gar3-p370.sffca.ip.att.net [12.123.13.161]
11 525 ms 531 ms 529 ms mdf1-gsr12-2-pos-7-0.lax1.attens.net [12.122.255.254]
12 523 ms 509 ms 513 ms mdf1-bi8k-2-eth-1-1.lax1.attens.net [12.129.192.242]

the attens.net entries are the servers

TIA

[useless]

cant get you a tracert coz i am at work but the rest i can fill in :

My questions are:
What line are you using ?

ISDN 128 k

What modem are you using ?

Duxbury 128TA USB external

What ISP are you using ?

Mweb ( 011-2855000 )

What latency are you seeing ?

weekdays @ 400-600 ms
weekends @ 500-800 ms

Are you using shaped or unshaped ?

ISDN is unshaped

What servers do you play on?

Doomhammer Realm US Server

Can you suggest anything to help me out ?

As you said unshaped ADSL costs as much as a monthly home loan, i would suggest try another ISP or check what latency you get from EU servers by pinging/tracert them.

[Gangrel]

What line are you using ?
ADSL 384
What latency are you seeing ?
Usually 500-850ms (outside of office hours)... last night 2000-6000ms
Are you using shaped or unshaped ?
shaped
What servers do you play on?
Dunemaul
Can you suggest anything to help me out ?
I'm kind of hoping that the problem is just the usual end of month, everyone trying to get the max out of their CAP problem.


I do think that there is more to this issue than meets the eye.
Lately I have often experienced problems with international traffic and having a loss of about 20% on pings. I run a website which is based in the USA and process credit cards through nedbank... My server has been experiencing problems contacting the NedBank servers (intermittently) and NedBank claims that there has been no problems with their servers. I have to assume that this problem is due to the international link not being stable.

[BCO]

I get between 350 and 850 ms ingame using iBurst.

[killadoob]

but that local isnt it which is bad

[lewstherin]

last night my international was sucking - thats on dsl192...
usually i can get 500 - 700 ms pings to the above servers...

I think there must have been extra heavy international load last night cos today seems to be back to normal :)

[useless]

must have been all the ADSL users trying to end their cap limits... will definetly level up my WoW character this weekend...

[Crabby]

...cos today seems to be back to normal :)

Would you let me know whats normal for you ?

I've just logged off with latency hovering around 3500

Thought it would be better today.

[useless]

3500??!?!?! geez... thats BAD... i have had no issues with ISDN... maybe some ADSL lines are being repaired/sorted coz i have checked US forums and they also have issues with their internet sometimes...

is it only US servers or EU servers too?

[FireFLi]

What line are you using ?
ADSL 384

What modem are you using ?
Netgear DG834G

What ISP are you using ?
SAOL 3gig Unshapped

What latency are you seeing ?
350 - 800 (Last night ~750)

Are you using shaped or unshaped ?
see above

What servers do you play on?
Dragonmaw (EU)

Can you suggest anything to help me out ?
If you can get the SAOL unshapped account (399/month) or try nukecaps VPN service.

[Kalvaer]

What line are you using ?
ADSL 512

What modem are you using ?
Planet router

What ISP are you using ?
Telscum

What latency are you seeing ?
usually 450ms to about 800ms connecting to Archimode and Thunderlord. Though the last two days its been between 3000ms and 8000ms. Can you say "Dead rogue!"

Are you using shaped or unshaped ?
Shaped, Cant justify the price of Unshaped, even if I am a MMORPG addict :D

What servers do you play on?
Archimode and Thunderlord

Can you suggest anything to help me out ?
Searching myself for that today to try find out what I can do! Waiting for clipse to get back to me with regards to nukecap, and well the SAOL site just turns up as not found :(

[Clipse]

750ms doesnt sound like to unshaped.. using the 4gig unshaped from telkom which cost R900 a month you get around same as with my vpn. 400-450ms.

Im still not so sure how SAOL works, but for that price, I dont think its top nodge unshaped bandwidth.

[FireFLi]

It's allot better than the 3000ms the other guys where experiencing last night :p .

Normally it hangs around the 450ms mark, probably the end of month madness doing it's bit last night. Price wise it's competitive if you consider it costs half of telkoms offering and it's only 1 Gig less in bandwidth. :)

[FireFLi]

Searching myself for that today to try find out what I can do! Waiting for clipse to get back to me with regards to nukecap, and well the SAOL site just turns up as not found

I will pm you their email address when I get home ;)