kaspaas
08-08-2005, 08:06 AM
Hi,
I recently had a spell of bad service with Telkom.
In the end I complained at ICASA.
To do this:
Send an e-mail to pmompe@icasa.org.za
State in the complaint why you complain (Telkom service not repaired within 3 working days)
The Telkom reference number
Your contact information
Any other useful info.
Then followup every week - just to show you still have a problem
In the end it was (after a month) the route that actually got met proper service.
I recently had a spell of bad service with Telkom.
In the end I complained at ICASA.
To do this:
Send an e-mail to pmompe@icasa.org.za
State in the complaint why you complain (Telkom service not repaired within 3 working days)
The Telkom reference number
Your contact information
Any other useful info.
Then followup every week - just to show you still have a problem
In the end it was (after a month) the route that actually got met proper service.