View Full Version : 4S mysterious data usage
assagai
27-01-2012, 08:31 PM
Just got my 4S a couple of days ago, I had the same problem with my iphone 3GS and subsequently switched to blackberry because of it..
Anyway I was hoping the issue had been resolved but it seems not.
Yesterday I bought a 10mb data bundle (late afternoon) just to test, I have been at home using wifi since purchasing the bundle.
Around 6am this morning I got an sms saying my data bundle had been used up..
I checked my billing on vodacom and since then a R84 worth of data has been used! I've been at home on wifi the whole time (except when the phone sleeps i assume)
iCloud disabled (never setup) and some apps have push enabled.
Any ideas?
I really don't want to have to disable data/3g etc and toggle it everytime i use it.. that is juts a pain in the ass.. if i can't get it sorted in a couple days.. iphone 4s going cheap! :P
Shake&Bake
27-01-2012, 09:16 PM
Siri?
assagai
27-01-2012, 09:21 PM
haven't used siri.. does it use data when not in use?
AfricanTech
27-01-2012, 09:54 PM
One of the culprits to check out
Location Services
General - Settings - Location Services - will show you which apps are using this function
assagai
27-01-2012, 09:56 PM
will try turning location services off and see if it makes a difference. thanks.
AfricanTech
27-01-2012, 09:59 PM
LOL - you replied while I was editing to give you more detail
assagai
27-01-2012, 10:05 PM
LOL - you replied while I was editing to give you more detail
thanks ;-)
i really don't want this to be a togglefest if i can avoid it, hopefully it's just something simple.
assagai
27-01-2012, 10:57 PM
ok.. location services off, most push notifications off.. phone lying idle has used over 4MB in the last hour or so…
this really sucks :-(
mercurial
28-01-2012, 12:00 AM
My wife has the same issue on her 4s. Spent about R150 this week alone, because data seems to be mysteriously disappearing. Location services are off as well as Siri.
AcidRaZor
28-01-2012, 12:20 AM
Could be diagnostic reports being sent to apple? I turned that **** off. Haven't had any mysterious data usage (I'm not on a data plan at the moment, only kicks in next month, got the 4S 2 weeks ago)
Apparently the wifi closes when your phone locks/sleeps (which is debatable since then I'd be using data). Are their any mail accounts that are being checked on the phone?
The general consensus is: An open app (usually a game) that isn't closed using data and "Find my friends" (whatever that is). Closing down any apps after you've used them (home button once. double home button, and you'll see open apps. You close them the same way you'll delete an app or move the icon around)
assagai
28-01-2012, 12:29 AM
i switched off diagnostic reports. what sucks is having to constantly monitor the phone, close apps, switch services on and off for fear it's sucking the life out of your bank account..
mail push off, siri off, location off, notifications off..
i have basically disabled everything now which kinda defeats the purpose of having those features in the first place.
mercurial
28-01-2012, 12:30 AM
We do close any open apps, so it can't be that. Diagnostics was turned off the moment we switched the iPhone on. She is also not on a data plan yet - also got her phone a few weeks ago and the data bundle only kicks in on Feb 1. There is an email account but I think this data has been going since before she set up the email account.
assagai
28-01-2012, 01:52 AM
did some googling etc, seems this problem is epidemic with no fix.. gonna see if voda will let me swap the phone for something else, only had it a couple of days.
one other weird thing i noticed, using the phone with wifi on, while actually using it with full wifi signal (so it had not fallen back to cellular) the cellular usage counter was going up! So it's actually using cellular data even on wifi!
ajules
28-01-2012, 09:38 AM
Wish I had an answer for you but clearly something not right
My wife has the 4s and will be carrying over >450mb this month on a 500mb package!!??
mercurial
28-01-2012, 11:22 AM
Insanity. More data hungry than any other phone I've ever seen.
AcidRaZor
28-01-2012, 01:46 PM
Again, I do not have the problem. Try resetting it to factory defaults and check. It could be a phone that was returned. Also, check what apps she has on the phone (women love their games). As far as I can see it's usually attributed to an app maker. Some applications need to be "told" not to use 3G but the wifi (but this is on a nokia I setup for my sister)
mercurial
28-01-2012, 02:12 PM
Just reloaded R29 airtime earlier and it literally got used up in a few minutes. She checked Facebook and went onto google to check something. It's ridiculous. It's a brand new phone, AcidRazor, Vodacom delivered it to our door in the courier packaging and it was sealed.
AcidRaZor
28-01-2012, 02:56 PM
Really do not know why it would then. Instead of loading R29 voucher, try to load a data bundle (you can purchase it like prepaid much like the sms bundles). I bought my phone via MTN so they might have different settings on the phones?
Someone suggested to check if your wireless asks you to join the network each time (which you can turn off so it joins the network without asking)
Here might be some more tips (it's aimed at battery life but it might use data as well): http://osxdaily.com/2011/10/16/ios-5-battery-life-fix-tips/
mercurial
28-01-2012, 03:10 PM
I actually told her earlier to rather load a data bundle. The wireless doesn't ask each time. It just connects when she's nearby. I'll take a look at that link now. Thanks.
assagai
28-01-2012, 03:14 PM
I've tried all the tips, nothing works except for actually switching off cellular data. There's a 108 page thread about this on apple support, and that's just one of many. Doesn't affect everyone but (most of) those who have it can't find a fix.
[)roi(]
28-01-2012, 08:02 PM
Hi everyone,
I received a PM from Mercurial about this thread. I have an iPhone 4S, but never experienced this issue; lest to say I did experience many other painful ones. At present my 4S is running ios5.1 beta 3 -- on which everything looks very stable, but that's not to say that this bug has been fixed in 5.1
I have just checked the Apple dev forums and there appears to be no mention of this (that means it is unlikely to be fixed in 5.1 re there are no official dev forum reports).
The only threads I could find on this on the unofficial forums (i.e. the one Apple does not monitor) are:
https://discussions.apple.com/message/17112565#17112565
https://discussions.apple.com/thread/3544018?start=0&tstart=0
https://discussions.apple.com/thread...=1605&tstart=0
The last forum thread I listed is a little bit of a problem for me i.e. the thread started a 108 pages ago, in June 2010 and stretches all the way to current day -- clearly this thread is a mix mash of data complaints spanning from both iOS 4 through to iOS 5, which unfortunately makes this not very useful when trying to understand an issue affecting the iPhone 4s on iOS 5.01
What I'd rather prefer is that we try to concisely describe the issue here and I will then transpose this into an official Apple bug report (fyi they generally respond within a few days, either asking for more info or to confirm an existing bug -- either way we'll know if Apple is aware of this)
Please reference any others you are aware of -- specifically ones created after the release of the 4S
To log an official bug request I will need to work with at least 2 to 3 users who are constantly experiencing this issue -- from them we need concise description of the data usage over time.
Note: is is important to reset the cellular data usage counters at the beginning of the test cycle, similarly we need to know what data services were switched on or not. The best time period to perform this test is whilst you are sleeping i.e. we want to see the device's sole usage. Basically if this issue is apparent whilst you sleep then we are more assured that is it something to do with either iOS5.01, service configuration, unreported bugs, and/or cellular network fault.
If proven during this time period then I would suggest we tackle this issue concurrently with both the cellular providers and Apple (I'll take up the issue with Apple; using your devices reports -- and leave you to argue with the cellular network for detailed billing reports, and on the validating on the charges)
Keep in mind that both Apple and the cellular networks must be accountable as they were both party to the sale of the device to you, hence if there is an issue with the device, then they should not be billing you for this problem.
I have also proposed to Mercurial that we take one device and reload back to a fresh version of iOS.01 to see if this makes any difference (FYI Apple unofficially released a new version of iOS5.01 recently -- primarily to address the NO SIM issues).
I have also suggest that we take one of the problem phones (must be based in Johannesburg) -- and move it to iOS5.1 beta 3 (using my dev account) -- as a way to confirm if this issue has possibly already been addressed in the 5.1
Basically if we receive positive outcomes from the reloading 5.01 and loading of 5.1 -- we will be in a better position to challenge the cellular networks re this issue i.e. insisting on a refund from when you first acquired the 4s phone.
Ok to summarise I think we need a minimum of 3 x 4s phone that are consistently experiencing this issue. One of which must be based on Johannesburg so that we can load iOS 5.1 beta 3
Prior to the reloading we need you to confirm the problem on your own i.e. data usage overnight (resetting counters) with full detail of active services and settings (email pull frequency) -- it's important to not use the phone during this test window i.e. the usage pattern is only linked to the phone itself.
Note: It important to keep detailed records of this phantom data usage to challenge the cellular providers later.
Cassady
28-01-2012, 10:37 PM
:wtf: Going to be keeping an eye on this thread, without doubt...
My contract is also kicking in on 1Feb. It was rather disconcerting how quickly I used up the last of my 315 Topup... Having said that, I was playing around with Siri quite a bit, and downloaded several apps directly, so guess nothing unwarranted - I just need to get used to contract pricing again...
assagai
29-01-2012, 12:05 AM
Hi [)roi(]
I'm in and up for trying out whatever may help to solve this problem.
I loaded in 30MB yesterday night and have already used +- 12mb while at home, wifi on, most data services on the phone disabled.
I have also observed cellular data being used even while active on the wifi network.
Also - the cellular data counter periodically resets itself! it will be say at around 1mb, then without any prompting from me it goes down to 0 or a lower number like 13kb … very strange…
I visited vodacare today who told me the only fix is to "disable cellular data" in which case I may as well have a nokia 3310 :P
I'm actually on the verge of canceling my contract and returning the phone, but if there is a way to deal with the problem with some kind of official backing or support then I'm all up for it.
Going to reset the counters now, set everything to default and see what happens overnight.
[)roi(]
29-01-2012, 12:17 AM
Hi [)roi(]
I'm in and up for trying out whatever may help to solve this problem.
I loaded in 30MB yesterday night and have already used +- 12mb while at home, wifi on, most data services on the phone disabled.
I have also observed cellular data being used even while active on the wifi network.
Also - the cellular data counter periodically resets itself! it will be say at around 1mb, then without any prompting from me it goes down to 0 or a lower number like 13kb … very strange…
I visited vodacare today who told me the only fix is to "disable cellular data" in which case I may as well have a nokia 3310 :P
I'm actually on the verge of canceling my contract and returning the phone, but if there is a way to deal with the problem with some kind of official backing or support then I'm all up for it.
Ok good stuff -- 1 in just need the other 2... Have you tried loading a new version of iOS 5.01 yet?
Either way maybe we can get in touch, considering you are in JHB you could always be the iOS5.1 beta 3 candidate if you like... the reason I requested JHB is that we'd have to get together to load the beta and if anything went wrong re the betas do have a usage time restriction, for example when a new beta is released there is a limited time to upgrade before the beta stops working. i.e. I don't want any unhappy customers :D
How is your availability to meet up if you're interested re iOS 5.1 beta3?
Note: the choice does mean that you have to forgo the JB ability -- JB is still not available for 5.1
If you agree I can help you to load a fresh version of iOS5.01 i.e. will download for you (have an unlimited internet account so no problem for me) - basically I'd like to follow the following steps with you.
1. Load a fresh version of iOS5.01
2. Review and record all active services.
3. Allow your phone to have 1 night (whilst you sleep) to do it's thing (without wifi), counters reset so that we can determine cellular data usage in the absence of use.
4. Load iOS 5.1 beta 3 onto your phone to see if this fixes the problem i.e. repeat the above test.
Btw I had lots of issues with 5.01, since moving to 5.1 betas things have been substantially better, even the battery life improved and thankfully the "NO SIM" issues I was having went away.
PM me so that we can exchange contact details. Btw I stay in Parkhurst so pretty close to you in Westdene
btw just as a point of encouragement -- I also have my phone connected to wifi when at home with all services switched on including 3G, etc.... my cellular network data usage in the last 24hrs is (sent: 88.0Kb Received: 124Kb) -- hence if you are experiencing usage even whilst on wifi we need to figure this one out re 12mb != 200Kb)
assagai
29-01-2012, 12:25 AM
When you say loading a new version of 5.01 - you mean restoring the phone to the 5.01 currently available from apple?
If so I have 5.01 downloaded and ready to restore.
The phone arrived with 5.01.. I wasn't going to jailbreak but ended up doing so in order to install firewall IP to try and find out which apps if any were using the data. What I got from that is that the cellular data is not happening on an app level, it's on a system level that completely bypasses the firewall, and in some cases even the use of wifi.
I'm not in westdene anymore, but not far from parkhurst, so meeting up shouldn't be a problem. I work from home and my hours are flexible.
assagai
29-01-2012, 12:28 AM
After the restore, should I leave everything at default? I.E everything on? Location, siri, icloud etc?
Or is it maybe better to test with those services off?
[)roi(]
29-01-2012, 12:35 AM
When you say loading a new version of 5.01 - you mean restoring the phone to the 5.01 currently available from apple?
If so I have 5.01 downloaded and ready to restore.
The phone arrived with 5.01.. I wasn't going to jailbreak but ended up doing so in order to install firewall IP to try and find out which apps if any were using the data. What I got from that is that the cellular data is not happening on an app level, it's on a system level that completely bypasses the firewall, and in some cases even the use of wifi.
I'm not in westdene anymore, but not far from parkhurst, so meeting up shouldn't be a problem. I work from home and my hours are flexible.
Same here re working from home (home / office -- the best :D)
Yes ideally after the restore we should have all services activated -- the only one I'd suggest avoiding is backing up to the cloud -- the rest of the cloud services are ok, for example: I have the following switched on: Mail, Contacts, Calendars, Reminders, Bookmarks, Notes, Find My iPhone -- with Photo Stream and iCloud Backup switched off. I also have have automatic download switched on for Apps and Books (which shouldn't matter as the usage occurs outside of normal use)
Btw just to be more detailed, the following is switched on: Siri (incl. raise to speak), Location, Bluetooth, 3G, Cellular Data, Data Roaming (although N/A) -- if the problem is still evident with wifi on then I'd suggest to keep it on, else turn it off for a picture of cell only.
[)roi(]
29-01-2012, 12:39 AM
I am available tomorrow if you will have already completed the iOS 5.01 reload and the monitor of usage outside of normal use hours (sleep time) -- i.e. we can record the services state + screen shot the usage. Once done we can load iOS 5.1 beta 3 -- do you have your own laptop to which your phone is linked (re iTunes)? -- if so you'd have to bring it along.
assagai
29-01-2012, 12:39 AM
;7640669']Same here re working from home (home / office -- the best :D)
Yes ideally after the restore we should have all services activated -- the only one I'd suggest avoiding is backing up to the cloud -- the rest of the cloud services are ok, for example: I have the following switched on: Mail, Contacts, Calendars, Reminders, Bookmarks, Notes, Find My iPhone -- with Photo Stream and iCloud Backup switched off. I also have have automatic download switched on for Apps and Books (which shouldn't matter as the usage occurs outside of normal use)
Ok cool, I assume i should also not apply the JB as this could interfere with the diagnostics.. one less factor to consider…
Going to start the restore now.
assagai
29-01-2012, 12:40 AM
;7640673']I am available tomorrow if you will have already completed the iOS 5.01 reload and monitor of usage outside of usage hours (sleep time) -- i.e. we can record the services state + screen shot the usage. Once done we can load iOS 5.1 beta 3 -- do you have your own laptop to which your phone is linked (re iTunes)? -- if so you'd have to bring it along.
I will take screenshots of the usage, but my experience up to now has been that the counter is unreliable.
I will also make a record of my usage as logged by vodacom to compare the two.
My phone is linked to itunes on my desktop machine.. will that present any problems?
[)roi(]
29-01-2012, 12:46 AM
Ok cool, I assume i should also not apply the JB as this could interfere with the diagnostics.. one less factor to consider…
Going to start the restore now.
Good -- you should see I added more detail on what services I currently have switched on i.e. ALL, all the time.
Also if the problem is evident on wifi then keep this on, else rather switch it off on your phone while you sleep ok!
[)roi(]
29-01-2012, 12:52 AM
I will take screenshots of the usage, but my experience up to now has been that the counter is unreliable.
I will also make a record of my usage as logged by vodacom to compare the two.
My phone is linked to itunes on my desktop machine.. will that present any problems?
The counter is a good reflection of the usage -- all my experience with Apple is that the counter is accurate as this will anyway be your point of reference when arguing with your cellular provider (yes whatever the case, we'll get there at some point -- they sold you the device and the data -- hence they are responsible).
Re the link to your PC; what we'll have to do is set-up your phone at my place i.e. load iOS 5.1 beta 3, and then you'll have to load your backup at your home...
Note: before coming to my place you'll need to do a backup to iTunes to make sure you lose nothing -- this is what you'll restore once you get home. From there on in all the upgrades are OTA (over the air), including the official 5.1 -- so no worries.
assagai
29-01-2012, 12:54 AM
;7640679']Good -- you should see I added more detail on what services I currently have switched on i.e. ALL, all the time.
Also if the problem is evident on wifi then keep this on, else rather switch it off on your phone while you sleep ok!
which if any of the location system services do you have enabled?
assagai
29-01-2012, 12:55 AM
;7640683']The counter is a good reflection of the usage -- all my experience with Apple is that the counter is accurate as this will anyway be your point of reference when arguing with your cellular provider (yes whatever the case, we'll get there at some point -- they sold you the device and the data -- hence they are responsible).
As i mentioned, I've seen erratic behavior with the counter randomly resetting itself.
[)roi(]
29-01-2012, 12:59 AM
As i mentioned, I've seen erratic behavior with the counter randomly resetting itself.
This is definitely not normal -- in my experience, since iPhone 3G; the counter is completely reliable and can be used to challenge your operator.
FYI I have had the 3G, 3GS, iPhone 4 and currently own 4S, iPad1 & iPad2 -- hence I'd trust it (except of course if it's a linked bug -- but that would be good as that's what we trying to find evidence of to challenge Apple and your cellular operator).
[)roi(]
29-01-2012, 01:03 AM
which if any of the location system services do you have enabled?
Services ON
Alarm Clock, Camera, Compass, Find Friends, Maps, Navigon, Photos, PS Express, Safari, Siri, Trapster, Weather, WhatsApp, WolframAlpha, Find my iPhone
Service OFF
Cards, Facebook, Fnb, Kayak, News24, Speed test, Trailers
System Services ON
Cell Network Search
Compass Calibration
Diagnostics & Usage
Location-Based iAds
Traffic
System Services OFF
Setting Time Zone
assagai
29-01-2012, 01:22 AM
;7640701']Services ON
Alarm Clock, Camera, Compass, Find Friends, Maps, Navigon, Photos, PS Express, Safari, Siri, Trapster, Weather, WhatsApp, WolframAlpha, Find my iPhone
Service OFF
Cards, Facebook, Fnb, Kayak, News24, Speed test, Trailers
System Services ON
Cell Network Search
Compass Calibration
Diagnostics & Usage
Location-Based iAds
Traffic
System Services OFF
Setting Time Zone
Thanks. Restore done.
Reset counters.
On wifi.
1.16 am - cellular usage usage: sent 64kb received 44kb
1.19 am - cellular usage usage: sent 69kb received 51kb
1.21 am - cellular usage usage: sent 74kb received 61kb
1.22 am - cellular usage usage: sent 77kb received 67kb
1.24 am - cellular usage usage: sent 79kb received 70kb
you get the picture ...:confused:
[)roi(]
29-01-2012, 01:25 AM
Thanks. Restore done.
Reset counters.
On wifi.
1.16 am - celular usage usage: sent 64kb received 44kb
1.19 am - celular usage usage: sent 69kb received 51kb
1.21 am - celular usage usage: sent 74kb received 61kb
1.22 am - celular usage usage: sent 77kb received 67kb
you get the picture ...:confused:
Sounds hectic -- we have to get to the bottom of this one -- would be good to see it... Anyway would you like to meet up tomorrow, maybe now is a good time to agree a time. I PM'd my details btw.
I have started the download for iOS 5.1 beta3 -- will be done in about 3 hours or more (dev servers are not the fastest).
[)roi(]
29-01-2012, 07:49 PM
Ok quick update:
Met with assagai, extracted device logs, console output & screenshots for bug report.
Loaded iOS5.1 beta3 onto his phone
Matched settings with my phone -- everything was switched on except for:
I don't have time sync switched on and neither do I have it activated under Location Services, Setting Time Zone (primary reason for not having this switched on -- I found during my travels that this does not work as it should -- hence I prefer to manually set the timezone; last time I checked was Dec 2011 in Doha, Bangkok, Vietnam on iOS 5.1 beta 2)
We now onto to waiting to see what happens overnight, and to comparing cellular operator usage reports with the usage counters on the iPhone.
Btw I am still waiting for another 2 people to provide device, console logs and screenshots for the bug report.
assagai
29-01-2012, 08:13 PM
Hey [)roi(]
thanks for the assist.
An update, after leaving your place and driving home, not having touched the phone, Data counter is up to 210kb! 86/124
[)roi(]
29-01-2012, 08:45 PM
Hey [)roi(]
thanks for the assist.
An update, after leaving your place and driving home, not having touched the phone, Data counter is up to 210kb! 86/124
Pleasure.
I am particularly interested to know what happens overnight (whilst you sleep) i.e. what data movement occurs when the device is completely stationary. The part that still concerns me is from your screenshots, which appears to indicate a WIFI signal issue (i.e. constant switch out between WIFI and cellular -- I wonder if this could be contributing to some of the traffic)
I have looked at the logs and I can't find anything untoward; except I think I may have discovered the cause of your system preference crashes (appears to be JB related).
Anyway I'll chat again tomorrow for an update on the overnight usage -- hopefully the upgrade shows some improvement.
[)roi(]
29-01-2012, 09:12 PM
Hi assagai,
Please can you check one more thing for me i.e. whether MMS Messaging is active (Settings, Messages, MMS Messaging) -- mine btw is off re never see the value of MMS with email, WhatsApp and now iMessage.
assagai
29-01-2012, 11:03 PM
;7643465']Pleasure.
I am particularly interested to know what happens overnight (whilst you sleep) i.e. what data movement occurs when the device is completely stationary. The part that still concerns me is from your screenshots, which appears to indicate a WIFI signal issue (i.e. constant switch out between WIFI and cellular -- I wonder if this could be contributing to some of the traffic)
I have looked at the logs and I can't find anything untoward; except I think I may have discovered the cause of your system preference crashes (appears to be JB related).
Anyway I'll chat again tomorrow for an update on the overnight usage -- hopefully the upgrade shows some improvement.
Interesting, the system pref crashes were happening after the restore.. i didn't JB again.
I've left the phone in a part of the house where wifi signal is at full so should give a better reflection of cellular usage.
While lying there usage has gone up another 100k or so.
MMS was on, just switched it off.
[)roi(]
29-01-2012, 11:18 PM
Interesting, the system pref crashes were happening after the restore.. i didn't JB again.
I've left the phone in a part of the house where wifi signal is at full so should give a better reflection of cellular usage.
While lying there usage has gone up another 100k or so.
MMS was on, just switched it off.
Mmmhhh strange re system prefs -- the component that was crashing was a JB mod??
The 100k part is not the concern -- if we start hitting Mbs again then there is definite room for concern. Guess we'll know by tomorrow.
assagai
29-01-2012, 11:21 PM
;7644097']Mmmhhh strange re system prefs -- the component that was crashing was a JB mod??
The 100k part is not the concern -- if we start hitting Mbs again then there is definite room for concern. Guess we'll know by tomorrow.
yes very strange.. is it possible old logs were left on the device after restore?
assagai
30-01-2012, 09:04 AM
As of this morning:
sent: 459 kb
received: 717kb
so over 1mb of data used in about 12-13 hours.
Not as bad as before, but still quite worrying, at this rate I'd need a 60mb bundle just for unexplained usage.
[)roi(]
30-01-2012, 10:32 AM
As of this morning:
sent: 459 kb
received: 717kb
so over 1mb of data used in about 12-13 hours.
Not as bad as before, but still quite worrying, at this rate I'd need a 60mb bundle just for unexplained usage.
Was this just for the time the phone was left unattended or does it also include the time since we reset the counters. I.e. I'd like to isolate what the phone does on it's own without any user interaction.
I am concerned about your results as my phone clearly shows no progression on the counters whilst I am sleeping. I.e. since the 28th midnight, I have sent 218kb and received 260kb
assagai
30-01-2012, 04:57 PM
This was from when I left your house til this morning.
However after leaving the house for about 30 mins today (not using the phone, no email checking or browsing etc) usage has increased drastically:
sent: 641kb
Received: 2,8MB
on a side note, the system pref crashing has persisted into 5.1
I'm wondering now if the actual phone isn't faulty. I'm still in the 7 day obf period so maybe I should return it.
[)roi(]
30-01-2012, 09:37 PM
This was from when I left your house til this morning.
However after leaving the house for about 30 mins today (not using the phone, no email checking or browsing etc) usage has increased drastically:
sent: 641kb
Received: 2,8MB
on a side note, the system pref crashing has persisted into 5.1
I'm wondering now if the actual phone isn't faulty. I'm still in the 7 day obf period so maybe I should return it.
No harm in return in returning the phone, overseas this is a common practice. The System Preference crashes are very strange -- definitely not something affecting me.
What I'd also suggest is that if you take the phone back for replacement that aside from challenging them on the preferences crashing, you also make the excessive data usage their issue to explain...
AcidRaZor
30-01-2012, 11:50 PM
i just found under "settings" there is a "store" button (for app store) under there you can opt to automatically download your apps across all your devices and an optional box to turn on "use cellular network" for the downloads. check to see if that might be turned on
[)roi(]
31-01-2012, 12:12 AM
i just found under "settings" there is a "store" button (for app store) under there you can opt to automatically download your apps across all your devices and an optional box to turn on "use cellular network" for the downloads. check to see if that might be turned on
On assagai's phone we have already checked this -- i.e. was disabled -- have pretty much covered all the basics, including looking at the logs -- with similar active settings to mine it's confusing to see the cellular data usage increase without any apparent cause.
AcidRaZor
02-02-2012, 10:46 AM
;7650565']On assagai's phone we have already checked this -- i.e. was disabled -- have pretty much covered all the basics, including looking at the logs -- with similar active settings to mine it's confusing to see the cellular data usage increase without any apparent cause.
Are you on the same networks?
[)roi(]
04-02-2012, 02:31 AM
Are you on the same networks?
Yes both of us are on Vodacom (I don't have the issue, assagai does) -- not sure about the others
MaximusZA
10-02-2012, 02:53 PM
assagai did you get the phone swapped out? any better or worse now? i am curious cause this could be a worrying problem, although mine is not leaking any data from what i've seen.
assagai
10-02-2012, 03:00 PM
They wouldn't swap it out.. was told I'd I'd have to send it in and wait 7 days.. so I decided to keep it.
Still eating data like crazy.. but I'm starting to think it's an ISP/Voda thing.
It's NOT siri, location, apps or any of the common causes of data consumption.. and the only way to stop it is to turn off cellular data which is what I do now.. not much of a fix.
[)roi(]
10-02-2012, 10:13 PM
They wouldn't swap it out.. was told I'd I'd have to send it in and wait 7 days.. so I decided to keep it.
Still eating data like crazy.. but I'm starting to think it's an ISP/Voda thing.
It's NOT siri, location, apps or any of the common causes of data consumption.. and the only way to stop it is to turn off cellular data which is what I do now.. not much of a fix.
I also suspect it has to be something about your account; my usage is non existent when on WIFI and reasonably low when only on cellular.
The beta that you have allows you to disable 3G, try that and see if it makes any difference. Aside from swapping phones with you for a few days I can't think of anything else to suggest.
Also I have not heard from anyone else with a similar issue, so it would be difficult to log this as a possible bug with Apple.
assagai
26-02-2012, 05:58 AM
still hogging data but I installed a neat app called onavo that compresses cellular data. I was surprised that it actually works, brought my usage down nearly 50%. Definitely worth a look.
noxibox
26-02-2012, 01:43 PM
I will take screenshots of the usage, but my experience up to now has been that the counter is unreliable.
I've noticed the same thing. Goes up, then comes down.
assagai
26-02-2012, 01:50 PM
I've noticed the same thing. Goes up, then comes down.
yep.. the data counter isn't accurate