imate sp3/ active sync problems

[silkman]

I have a 1 year old imate sp3 and have tried unsuccessfully to sync using active sync many many times. I tried using the usb cable and bluetooth- both have failed miserably. Bluetooth picks up my phone but I am unable to sync my address book. Can anyone help??

[thisgeek]

1) Do you have Microsoft Outlook installed?
2) Do you have firewall software installed?

Are you running the latest version of active sync? (4.2)

[silkman]

Yes i have Outlook, no firewall software and yes to version 4.2