Vodafone Mobile Connect Lite [VMC-Lite] & Huawei E220

[vodacom3g]

.

[Base Data]

Would you possibly have or know where I could get the 64 bit drivers for the E220?

Need urgently!

[vodacom3g]

Would you possibly have or know where I could get the 64 bit drivers for the E220?

Need urgently!

Best bet is to mail Huawei directly, I would think.

Vodafone support is still in planning.

[neib188]

I have used all the Vodcom cards as I head up the 3G projects at Goodyear SA - I have just recieved the Vodafone branded HUAWEI USB card for the first time and see it comes loaded with VODAFONE MOBILE CONNECT LITE - I has some issues with this pieve of software
a) How do you set up your corperate APN
b) How do you switch between the APN or just normal Internet access
c) How can you delete all the default APN's that appear in the list and only have Normal Internet and our APN?

Also - is it possible to run just the normal MOBILE CONNECT that comes on the HUAWEI branded USB cards rather than this LITE version that comes with the VODAFONE USB cards and how?

Would love to know

cheers

[vodacom3g]

I have used all the Vodcom cards as I head up the 3G projects at Goodyear SA - I have just recieved the Vodafone branded HUAWEI USB card for the first time and see it comes loaded with VODAFONE MOBILE CONNECT LITE - I has some issues with this pieve of software
a) How do you set up your corperate APN
b) How do you switch between the APN or just normal Internet access
c) How can you delete all the default APN's that appear in the list and only have Normal Internet and our APN?

Also - is it possible to run just the normal MOBILE CONNECT that comes on the HUAWEI branded USB cards rather than this LITE version that comes with the VODAFONE USB cards and how?

Would love to know

cheers

PM'ed you.

[JediTrader]

http://www.huawei.com/mobileweb/en/doc/list.do?type=-1&id=736

Need some help people. Upgraded firmware to current "normal" from Huawei site. Ran on Vista Home Basic but it did not work; Vista sees the modem but cannot initialise it. So did the workaround and Vista saw everything. BUT..cannot connect via dashboard. I get the message that modem is not available. I decided to create a Dial up connection under Windows and it connects without hassles. So why does the dashboard fail.

My XP Pro machine which has been working fine with the E220 now has developed a problem; since the firmware upgrade XP cannot install the cdrom device. So even after uninstalling Mobile Connect, I cant re-install. I tried to re-install but to no avail. Hooked the modem to a machine running Server 2003 and it installs without a hitch.

Thoughts anyone.

Thanks

[vodacom3g]

http://www.huawei.com/mobileweb/en/doc/list.do?type=-1&id=736

Need some help people. Upgraded firmware to current "normal" from Huawei site. Ran on Vista Home Basic but it did not work; Vista sees the modem but cannot initialise it. So did the workaround and Vista saw everything. BUT..cannot connect via dashboard. I get the message that modem is not available. I decided to create a Dial up connection under Windows and it connects without hassles. So why does the dashboard fail.

My XP Pro machine which has been working fine with the E220 now has developed a problem; since the firmware upgrade XP cannot install the cdrom device. So even after uninstalling Mobile Connect, I cant re-install. I tried to re-install but to no avail. Hooked the modem to a machine running Server 2003 and it installs without a hitch.

Thoughts anyone.

Thanks

Send me your e-mail and I'll have the new version of VMC-Lite for Vista sent to you.

[cobusm]

HI all,

I'm new to the 3G arena. I took out a contract with Vodacom on 02/04/07.
Included was the HUAWEI E220 USB Modem. I managed to get it installed and
connecting fine at home and at the office. My problem is that I can only
connect to Vodacom 2G and not 3G (at home). I tested it at the office, got
the blue light and the speed was excellent. At home I only ever see the green
light and the speed is VERY slow...

I've read numerous posts and have not seen a solution for this problem.
The problem is not software or hardware related as I've tested it at the office and the 3G connection was fine.

The FAQ on poyntingdirect states:

The HUAWEI USB Modem does not have a plug for an external adapter cable for the external antenna. Therefor you cannot use an external antenna on this modem.

I've tried the following VMC software to try the "3G-only" option, with results:
1. 7.03.0005.0: Cannot find my modem. Hangs on the search page
2. 9.1: Finds the modem, but crashes when I try to connect.

I read a post where someone placed metal objects at strategic positions
around the modem to block non-3G towers, but this seems like a very extreme
solution, not to mention that we are in the year 2007...

What are my options here?

[Napalm]

Seems there isn't alot of 3g/HSDPA coverage at your HOME area. Only GPRS (wich is slow yeah)

U should have checked if MTN or VOdacom has better reception in your home area... (having it at work is all good, but howmuch time do u get to surf the net at work?)

If your just getting bad signal strength or bad signal quality at certian spots. U might need to move your pc around to check where u get the best signal strength and quality?? If it does indeed increase at all. (could just be your whole area getting bad speeds)

[vodacom3g]

What are my options here?

Try a 5 or 10 meter USB cable and see if you don't get a better signal with the modem higher up.

Also, setting it to a 3G-only profile might allow you to stay connected to 3G, even if the 2G signal is stronger.

[cobusm]

Thanks for the info.

I have tried the modem in various positions. I have moved the entire system to
the room in my house where the signal is the strongest (note: my signal tester
is an unreliable nokia cellphone). I will play around with the positioning some
more this weekend.

RE: 3G-only profile.
The VMC Lite software that ships with the USB Modem (mass storage) does not
have the facility to set up profiles, unless I'm missing something.
The other versions of the software I've tried does not work. (see original post)
I will have to play around with that aswell. I've taken the information from the
forum to disable the autorun function for the modem so that I can bypass the
VMC Lite software startup, to ensure only 1 version is running.

[ZR6RON]

Cobusm,

Go to Huawei's website and download the file
"e220 hostb104d01sp00c19 (s[1].africa vodacom).rar".

You may have to register (no pain) and also find and download the "rar" extractor.

This dashboard works fine, it is Voda branded and has plenty functionality.

[Andre1]

I would like to know. If there is new software available for the E220 USB Vodafone Mobile Connect Lite, will it update automatically or do we have to download the update and install it manually?

[tRoN]

Also, setting it to a 3G-only profile might allow you to stay connected to 3G, even if the 2G signal is stronger.

I have the same problem with not getting 3G speeds at work.

I have tried setting the modem to "3G only" but this results in either a weak signal or NO signal whereby the blue light goes off & the modem stops completely.

This is obviously a network problem, so how can I solve this URGENTLY!!

[vodacom3g]

I have the same problem with not getting 3G speeds at work.

I have tried setting the modem to "3G only" but this results in either a weak signal or NO signal whereby the blue light goes off & the modem stops completely.

This is obviously a network problem, so how can I solve this URGENTLY!!

Sounds like a coverage problem. What does your coverage look like on the map?

[CeRRaNo]

i am having the same dilemma, it seems this modem is in love with 2g. the vmclite software seems atrocious. i was sitting next to some1 with the e620 n they picked up 3g instantly wheras i started off on 2g then gradually moved to 3g after 5 mins. at home even though vc coverage map shows full 3g in my area i am getting gprs 80% of the time only.

please some1 (v3g) advise coz this isn't what im paying for.

ps i cant seem to download or find the generic voda dashboard on huawei site. plz some1 provide a link to it.

[tRoN]

Sounds like a coverage problem. What does your coverage look like on the map?

I am using the modem in Central Pietermaritzburg.....on the map it shows 3G coverage.

It's not like I dont see 3G on the dashboard, but its never sustainable i.e it changes to GPRS most of the time and when it shows 3G it's only 1 bar of signal which lasts for 30 secs then back to GPRS at full strength.

In fact my N70 cellphone has never even shown a 3G signal even though I walk around.

Maybe the tower needs a bit of tweaking? Vodacom3g How can I get this requested??

[Andre1]

Hi Vodacom3g.

I've got my Huawei E220 USB modem on the 2nd of April, installed it and from day one it indicate that I am on 3G network with 4 bars signal. Since this morning it refuse to connect to 3G and only logged on 2G. I have treid to switch it over to 3G seeing that it indicate that 3G is available, but it does not want to connect at all. This is now the first time that it happen. This morning it select MTN 2G roaming network and refuse to switch to Vodacom network. I had to re-boot my PC to get it to connect to Vodacom Network but still it does not allow me to select 3G with is available.

[Andre1]

Is there any possibility that on the Vodafone Mobile Connect Lite software that they can add info so that it can display the Tower to which one connect to. Like on the Cellphone you can see the name of the tower that the phone is connecting to. At least this will help alot when talking to the helpdesk and they ask you which tower do you connect or which towers are available in the area. At the moment I have to look at my cellphone to see which towers are available.

[cobusm]

Reply to ic

A bit more info required about that crash...

I tried again last night with version 9.1. The error is as follows:


Microsoft Visual C++ Runtime Library
Buffer overrun detected!
Program: ..\Vodafone Mobile Connect\Bin\MobileConnect.exe
A buffer overrun has been detected which has corrupted the program's
internal state. The program cannot safely continue execution and must
now be terminated

The GUI crashes, but the connection stays up...

I managed to get a 3G connection last night using VMC 9.1. I moved the PC
onto a chair, so that my USB cable could reach the window area of the room.
This area was selected based on the signal strength bars tested with my
Nokia 6600.
It took me 1 and a half hours to get it set up just right. I had to wait for a
3G signal ('3G-only' profile selected), and was on top of it immediately. It was
like heaven. I browsed to http://speed.vodacom.co.za and revved it into the
red (druk hom innie rooi). Just as I was about to open my celebratory drink,
it was gone.

I had a taste of what it could be like...now I want more!!!


To: ZR6RON
I don't think my problem is software related. The signal is just not strong
enough. I have phoned customer support and have been referred to the
technical department (sounds bad). Hopefully I'll hear from them today still.

I am currently on 2G, even my typing is slow...

[CeRRaNo]

This 2g instead of 3g phenomenon seems to be a common problem with the E220. Has anyone had any success with turning 3g on with the generic dash? Is it even worth the hassle of installing it?

If you are using VMC 9.1 successfully, then I think maybe its our E220 modems. At the modem I am on HSDPA speeds and flying (druk hom innie rooi) as well.

But I'd rather it not be an on and off thing. I'm also waiting for VC technical to get back to me. They were "inspecting" the tower or something like that, but I think the problem is a little close to home - like plugged to my PC! :eek:

[Andre1]

That sounds unlikely - have you got a Vodacom or MTN SIM card in the E220?

If you are using a Vodacom SIM card, call 155 [Vodacom's Data Helpdesk] from a cellphone with a Vodacom SIM card - even if it is the one from the E220, and ask them to check whether your SIM card has been activated and whether it has been data enabled, if it has been activated & enabled then tell 155 about the problems you're experiencing.

I have contacted the Helpdesk and they are aware of the 3G HSDPA network problem in Johannesburg and they are working on it.

To come back to the MTN selecting on my software, they told me that it was a glitch on the network.

[CeRRaNo]

Ok, have a look in the sticky Vista thread - IIRC there is a link to a newer version of VMC on a Vodafone site that might solve that crash problem.Ja, that's why I suggested that you take your notebook & E220 outside where the chances of getting a better signal would be higher...There are a few posts with links to it.PS: Welcome to MyBroadband :).

Ta IC - Been reading the forum for a very very long time, brilliant forum it is too. Only got my E220 on 01 April so now have something to contribute (and moan about).

Anybody else feel that it is a hardware issue with the E220, or am I just being para?

[vodacom3g]

Cell-ID on 3G/HSDPA is not yet supported by the network.

This forum did ask for it long ago, it was put through as a request, approved and now we're waiting on the relevant software release that will provide it.

[CeRRaNo]

When the VC network is only loving the 2g signal, I clicked tools and find networks in the VC lite software. Voila - You then have the choice of whether to connect to 3g or 2g (where available) even without the option of 3g only or 3g preferred. I've found once locked onto a 3g network it does not move. It's working for me, might work for you too.

[Andre1]

When the VC network is only loving the 2g signal, I clicked tools and find networks in the VC lite software. Voila - You then have the choice of whether to connect to 3g or 2g (where available) even without the option of 3g only or 3g preferred. I've found once locked onto a 3g network it does not move. It's working for me, might work for you too.

I have tried that but it keep on saying:
:sick: You are not allowed to connect to this network:eek:

But the problem is solved and the 3G network is back and all is well again.:D

[cobusm]

But the problem is solved and the 3G network is back and all is well again.

How was the problem solved? Did Vodacom increase the network strength?
I am still experiencing problems with the 3G connection.

I have now updated the USB modem's firmware and Mobile Connect dashboard
to 20.11.06.02.00.03. The only difference now, is that I can choose '3G only'
connection type. I got 3G this afternoon again for about 10 minutes.

Summary:
1. With the new software I have to wait for a 3G signal.
2. Once I get a 3G signal, it is dropped within 5-10 minutes.

Re Vodacom customer care:
I have contacted the call center and they are going to send someone out to
come check the signal in my area. I don't know how long that will take and
they will probably only confirm what I already know...the signal is not strong
enough.
I have a couple of gripes with this call center. Do they not have a central
database where they store all the information regarding support calls?
I had to spell out my address to 3 different call center operators. Is this a
delay tactic? "If you only give us your address today, we will only be able to
"really" assist you in 2-3 working days".
I was referred to the technical department on my second call. Someone had
to phone me back within the hour. That someone phoned the next day, and
guess what...no technical department...just the same old story: "could you
spell that for me sir?"
At least he asked nicely...

[cobusm]

I mentioned earlier on this thread that someone was using metal objects to
block certain towers from the modem. I found the original thread in the MTN
forum:

I'm on the edge of Jo'burg civilization. From where I live, my phones and datacard find about 3 basestations, of which the 2 nearest are only GPRS enabled, and one (farther) is EDGE capable!!!! The crazy thing is that if I place certain metal objects around the card on my desk while logged on, I can actually hear the card switching from the one basestation (blocked by metal) to another basestation and BAM! I have like quadruple the speeds !!

Now the sad thing is, that even though my careful placing of all the metal objects (which makes my desk a joke), the nearer sites (basestations) STILL so now and then give better signal (DAMN), and the card switches over, back to GPRS :-(((

At the time I though this was laughable. I had the following comment:

I read a post where someone placed metal objects at strategic positions
around the modem to block non-3G towers, but this seems like a very extreme
solution, not to mention that we are in the year 2007...

I apologise to AmaDownload.

I tried everything from software to firmware to moving my PC from room to
room in my house, and nothing worked. I simply could not get a reliable 3G
signal than lasted more than a couple of minutes.
Last night I made a breakthrough...I simply took a USB extension cable and
placed the modem outside the window. While I was busy doing this, I started
thinking about these metal objects as an alternative if this does not work.
I was desperate...then it hit me. I looked up at the roof of my house and it
hit me hard...between the eyes...corrugated IRON!!!

I will be testing the whole week with the modem dangling outside the window.
Last night I got HSDPA for more than 45 minutes. I wil keep this thread up to
date with my findings.

[vodacom3g]

Putting the modem outside gave you an immediate 8dB (lots) of gain.

Not sure who posted the metal objects post, but if they can 'hear' a modem switch between bearers they probably hear other strange sounds (like voices telling them where to place the metal objects) :)

[Johnn0]

Not sure who posted the metal objects post, but if they can 'hear' a modem switch between bearers they probably hear other strange sounds (like voices telling them where to place the metal objects) :)

:D :D :D LOL :D :D :D

[cobusm]

My findings thus far with the modem outside the window:
1. Signal availability: I am able to connect to 3G almost immediately, where previously I had to wait for a signal. So, once my pin code is entered, the modem pick up a 3G signal.
2. Signal strength: 3G 80% of the time, switching between UMTS and HSDPA. The strength is still an issue with mostly 2-3 bars showing on Mobile Connect.
3. Signal reliability: On average, I get about 20 minutes of 3G at a time, signal gets lost (back to GPRS) for 5-10 minutes, then back to 3G.

Another gripe is the actual software. I've downloaded drivers and software form HUAWEI and am not using the VMC Lite software anymore. I did this to get the functionality of selecting a '3G only' profile. The software is unreliable though:
1. The Mobile Connect software will show that I have a connection to 3G UMTS, but there is no connection. (test was to open google, ping google)
2. Once I disconnect, I cannot re-connect. Error message is something in the line of port not available/still in use, although all connections are closed. (check Network settings, ping google)
3. The software is slow. This is probably because the software is running on the mass storage device on the USB modem?

[cobusm]

New setup:
1. Hardware: 5m extension cable with modem outside on the roof
2. Software: VMC v7.03.0005.0

Findings:
1. Signal availability: I am able to connect to 3G+ 75% of the time.
2. Signal strength: 3G+ 70%, 3G 30%. At most 3 bars strength
3. Signal reliability: 3G+ 30 min, 3G 10min. At most 45 minutes before connection is lost. Still unreliable even with modem outside on roof.

Extra:
1. The VMC software and Network Connection settings will show that I have a connection, but there is no connection (test: ping anything). My thoughts:
a. Because I have a '3G only' profile setup, once the 3G signal is lost (i.e. GPRS only), the connection is broken.
b. When I disconnect and re-connect I get an error message saying the port is not open. I then have to close VMC, remove E220 safely, plug into different USB port, reconnect. (mission!!!)
2. My current setup is not ideal. The E220 was probably not designed for outside use. I suspect that constant exposure to sunlight is not very good for the unit.
3. It's been more than a week and no word from Vodacom on signal test

[vodacom3g]

New setup:
1. Hardware: 5m extension cable with modem outside on the roof
2. Software: VMC v7.03.0005.0

Findings:
1. Signal availability: I am able to connect to 3G+ 75% of the time.
2. Signal strength: 3G+ 70%, 3G 30%. At most 3 bars strength
3. Signal reliability: 3G+ 30 min, 3G 10min. At most 45 minutes before connection is lost. Still unreliable even with modem outside on roof.

Extra:
1. The VMC software and Network Connection settings will show that I have a connection, but there is no connection (test: ping anything). My thoughts:
a. Because I have a '3G only' profile setup, once the 3G signal is lost (i.e. GPRS only), the connection is broken.
b. When I disconnect and re-connect I get an error message saying the port is not open. I then have to close VMC, remove E220 safely, plug into different USB port, reconnect. (mission!!!)
2. My current setup is not ideal. The E220 was probably not designed for outside use. I suspect that constant exposure to sunlight is not very good for the unit.
3. It's been more than a week and no word from Vodacom on signal test

Still sounds like you have USB issues on your system. Especially the bit about having to plug into a different port.

Have you tried to upgrade all the relevant bits on your system (BIOS, drivers, Service Packs, etc.)?

If you connect, what speed do you get on http://speed.vodacom.co.za

[cobusm]

I will to find upgrades for all the bits you mentioned.
The speeds I get are as follows:
First test:
- Download Speed: 993 kbps (124.1 KB/sec transfer rate)
- Upload Speed: 257 kbps (32.1 KB/sec transfer rate)

Second test:
- Download Speed: 1181 kbps (147.6 KB/sec transfer rate)
- Upload Speed: 357 kbps (44.6 KB/sec transfer rate)

On both these test the VMC software reports "Connected to 3G+ network".

[Hezzy]

Hi

hope somebody can help me with a little problem i have with the Vodaphone Mobile Connect Lite software.

1. It can most times take me about 5 attempts or more to get connected even though i have 3g coverage of 4 bars, i get the message

Connection error: a connectiuon to the remote computer could not be established, so the port used for this connection was closed. For Further assistance, click more info or search help and support centre for this error number.

No error number is given???

2. I get disconnected very frequently even though my signal is 4 even 5 bars 3g.

3. I can get connected but my connection has local only access or limited connectivity.

I'm Running Windows Vista Basic

Thanks

P.s. could setting up the apn settings manually help if so what are the settings.

[Gyro250Hz]

Regarding your first question, I had the same problem too...On the dashboard click Settings> APN> Prompt for APN selection on connection...then when you click Connect, choose Vodacom-sa from the drop-down menu...works for me...strangely its the only way I can connect...Hope this helps...I'm not to clued up on your other problems

Regards

[sertennel]

If you get this error, take your sim card out and put it into a handset, and delete the sms's in the inbox (from the sim card). The problem will go away.

The VMC Software doesn't like certain sms's for some odd reason.

[Csnoopy]

I suggest that all who want to should run some test with VMC-Lite 2.2.1.10 & report back. It definitely has sms function and it works.
The usage graph not very good it just gives you an overall picture. Having to count byte's etc. its not good enought. Can not force connection type example 3G only.

HUAWEI Dashboard does not hassle it connects & gets the work done.
Gives more realistic stats.

[PCplz]

Hi,

I have a USB modem. VODACOM Lite. Problem, everytime I connect, it takes 5 to 10 minutes to get it to connect. Plugging it out, plugging it in... never connects on the first attempt.

Is there no way to install the software rather than running it directly off the modem? This is a brand new laptop. XP Home, AMD Sempron. 1024MB Ram.

Anybody that can help? Maybe a download of the software?

[ld13]

Welcome to MyADSL!

You got a CD with the unit, Install that. It's called Vodafone Mobile Connect, it's version 9. Otherwise you can head over to http://www.huawei.com/mobileweb/en/doc/list.do?type=-1&id=736 and download the latest Huawei Dashboard/Connection Software, the 7958 KB one should be fine.

[PCplz]

Thanks, will try the Huawei site. I got this modem bundled with a laptop, but no cd provided. Looks like it is supose to be "plug and play" but it is not...

[PCplz]

OK, after I updated the software, everything went well, exept it would not connect because all the connection settings on the Huawei E220 was emty. After 2 hours of battle (with no internet connection) I got it right. Manual settings for Huawei E220 on Vodacom is:

APN = internet
Auth Nr : *99***#
Username : emty
Password : emty
All other fields: Leave to default.

And boom! Here I am. Works much better, let you see sms's coming in... I had 7 I did not know about. Feels much faster.

Don't know why Vodacom are bringhing these modems out without CD's and in the "lite" version, without sms capabilities. Surely they want to make money on sms's?

Thanks for the help!

[vodacom3g]

OK, after I updated the software, everything went well, exept it would not connect because all the connection settings on the Huawei E220 was emty. After 2 hours of battle (with no internet connection) I got it right. Manual settings for Huawei E220 on Vodacom is:

APN = internet
Auth Nr : *99***#
Username : emty
Password : emty
All other fields: Leave to default.

And boom! Here I am. Works much better, let you see sms's coming in... I had 7 I did not know about. Feels much faster.

Don't know why Vodacom are bringhing these modems out without CD's and in the "lite" version, without sms capabilities. Surely they want to make money on sms's?

Thanks for the help!

We get the software as is from Vodafone. The latest version on vodacom.co.za does support SMS btw.

[PCplz]

We get the software as is from Vodafone. The latest version on vodacom.co.za does support SMS btw.

Cool, I am happy now. I used a mobile connect card previously, and this USB modem is much more stable than the card.

[sand_man]

help, I am also using the E220 and I must say I'm very impressed with every aspect of this cute little usb modem including very impressive DL speeds from Vodacoms 3G but what I am less impressed with is the effect this modem has, when connected to the net, on other applications.

Well in particular Nero. When I attempt to run Nero it responds very slowly and after trying a number of things I found the cause to be the modem. When I unplugged the modem the application opens and runs efficiently, however, with the modem plugged in the software runs but it takes about a minute for nero to innitialize and as long to create projects to burn etc

Can anyone explain this?

[vodacom3g]

help, I am also using the E220 and I must say I'm very impressed with every aspect of this cute little usb modem including very impressive DL speeds from Vodacoms 3G but what I am less impressed with is the effect this modem has, when connected to the net, on other applications.

Well in particular Nero. When I attempt to run Nero it responds very slowly and after trying a number of things I found the cause to be the modem. When I unplugged the modem the application opens and runs efficiently, however, with the modem plugged in the software runs but it takes about a minute for nero to innitialize and as long to create projects to burn etc

Can anyone explain this?

The modem presents itself as a CD drive, so I suspect Nero is doing its damnest to access and control it..... The wonderful world of 'plug-and-pray'....

Is there not maybe a flag you can set in Nero on which drives to use? Or ignore?

[sand_man]

gees that was quick!!! I will have to check, could be.

there was another chap on here not to long ago that was experiencing the same thing but it was causing his cyberlink application to crash...

[sand_man]

Yeah I think you right you know, but if you really want to impress me you'll tell me how I can fix it... I've checked the settings and I'm not sure one's able to exclude the drive from Nero's drives...

[vodacom3g]

Yeah I think you right you know, but if you really want to impress me you'll tell me how I can fix it... I've checked the settings and I'm not sure one's able to exclude the drive from Nero's drives...

Don't use Nero myself, sorry! I passionately dislike these apps that stick their grubby paws into everything on your system. Talk about Plug-and-Pray....:rolleyes:

I use DVD Decrypter to write disks (obviously not for anything else....;))

[BruceZ]

Hi Guys,

We are battling with using the E220 to connect to our companies APN.

The problem arises when using the VMC lite software which comes pre-installed on the modem. If we use the VMC 9 software with the USB modem it connects and works fine.

Is there anyway of disabling the VMC lite firstly from been installed and secondly from prompting everytime you plug in the modem as this confuzes our users.

The Lite problem is it doesnt seem to accept the APN settings and also does prompt for authentication against our radius servers.

Thanks
Bruce.

[Mike_De_Lange]

What you can do is firstly copy the drivers folder from the "VMC Lite" program folder, normally "c:\program files\VMCxxxx", to a different location.
Then uninstall the VMC Lite and uninstall your e220.
Restart.
Plug the device in...point the installation to the driver folder you copied...It will install it as a Huawei USB modem.
Then set the apn for the device via its properties and add AT+cgdcont=1,"IP","COPERATEAPN"
Then create a normal dial-up connection with phone number *99# and your username and password and off you go :)

EDIT:
Same post I made a few pages ago:

http://mybroadband.co.za/vb/showpost.php?p=1067444&postcount=26

[vodacom3g]

AS far as I understand, the new version of VMLite will detect that VMC9 is installed and won't try and run.

So, if you've got VM9 (9.1.2 work fine with the E220 on XP, btw), VMLite won't try and interfere.

[Csnoopy]

Vodacom's download page has the latest VMC-Lite 2.2.1.10 which supports sms. It re-loads the Modem flash drive completely and then installs the new software. Remember to un-install all other previous versions.

[Jonny Two Shoes]

I know there is a chance this may have been posted before but there are so many other problems it's a bit difficult to find such a thread.

Anyway I have a user who has recently received a Vodafone Connect Lite card.

Well with admin rights we plug the device in and it installs perfect, however it can only pick up Vodacom, MTN, Cell-C 2g networks and all are on roaming status.

Vodacom shop sat with the guy for over an hour and couldn't help. If one does click on connect on the software nothing happens (sometimes it says I must be connected on the Vodafone network - but how can I?). The connect button just lights back up again for you to click on it again.

Also the VCMLite connect icon under network settings gives me an error 619. Vodacom told the user that the card and SIM are fine when tested on other machines.

I have tried re-installing the Card and drivers ovrer and over, even checking the reg keys. Still no joy.

Could anyone perhaps give me a few other suggestions?

I also noted that the laptops Windows Firewall is all greyed out and I don't know if the problem is related. He is using Windows XP SP2. I have installed plenty of these cards on other laptops but have never seen anything like this.

[vodacom3g]

I know there is a chance this may have been posted before but there are so many other problems it's a bit difficult to find such a thread.

Anyway I have a user who has recently received a Vodafone Connect Lite card.

Well with admin rights we plug the device in and it installs perfect, however it can only pick up Vodacom, MTN, Cell-C 2g networks and all are on roaming status.

Vodacom shop sat with the guy for over an hour and couldn't help. If one does click on connect on the software nothing happens (sometimes it says I must be connected on the Vodafone network - but how can I?). The connect button just lights back up again for you to click on it again.

Also the VCMLite connect icon under network settings gives me an error 619. Vodacom told the user that the card and SIM are fine when tested on other machines.

I have tried re-installing the Card and drivers ovrer and over, even checking the reg keys. Still no joy.

Could anyone perhaps give me a few other suggestions?

I also noted that the laptops Windows Firewall is all greyed out and I don't know if the problem is related. He is using Windows XP SP2. I have installed plenty of these cards on other laptops but have never seen anything like this.

Is this a SA or UK modem? Which model? An E220?
What SIM (from which network) are you using?

[Jonny Two Shoes]

It is a Huwaai e220. A small white modem with USB cable, connect Lite card with it's own VCMLite software in the device as a Flash Drive would have.

It is an SA modem and has a red 3G sim card. It should be connecting to the Vodacom 3G network but does not connect to anything.

Unfortunately I don't have the laptop in front of me as it is not mine. I will have to run upstairs and downstairs if there is anything worth trying out.

Thanks for quick response btw :)

I know the guy had a 3G device from the UK as well exactly the same. I wonder if they aren't conflicting somewhere even though we have done a full re-install? (I know the plot thickens :p)

[Jonny Two Shoes]

Yep already tried my own Vodacom SIM which I know also has 3G capability as it's a Voda Live phone.

But it won't even connect to the 2G and does not pick up any network without saying "roaming". It's as if it is being blocked somewhere. Error 619 related to the port being closed but I even tried changing the e220 modem port and everything :(

EDIT: But note I mentioned that a Vodashop tested the hardware and SIM and it works perfectly on another PC.

[Jonny Two Shoes]

Ok nevermind all thanks so much for your help and sorry I was so stupid :)

It seems the SIM Cards were swapped and he did indeed have the UK Sim card in the 3G modem he got from SA. Thanks for bringing up that suspicion ic, when you spoke about Cell-C sim card and what not it made me think about it. At first I just assumed a red SIM card was a SA Vodalive card what with all the branding.

It still doesn't explain why the Vodashop was unable to help and what the problem was before exactly. Maybe through my messing around I fixed that problem too unknowingly lol.

Although I was only able to connect to Vodacom 2G network, but I pulled out my Cellphone and noticed I didn't have the 3G symbol on my screen either so assumed that either 3G was down or the office had poor reception, one of those 3G black holes like I have at my house where signal is 100% perfect outside but almost null inside.

Thanks once again for the replies though.

[Lumox]

I am using a E220 USB modem on a Windows 2000 SP4 machine. I have the latest drivers for the modem v2.2.2.1 from the Vodacom.co.za website and am using VMC Lite.

Everything was working fine until up until 30/08/2007. On the 31/08/2007, everything slowed to a crawl so I disconnected and rebooted my PC, but forgot to unplug the modem before rebooting (usually have to reboot again if not unplugged when reboot). The VMC Lite software started up but now when I try to connect, a popup balloon shows saying connecting port (I think) and then reboots the PC (which causes a scandisk of C drive when restarts).

I have had this problem once before but somehow it came right after a lot of uninstalling and reinstalling - don't know what fixed the problem.

I have tried reinstalling the firmware, reinstalling the software, uninstalled software and reinstalled, uninstalled hardware etc. but the problem persists.

It has something to do with Windows 2000 because the E220 works on an XP machine.

Any help would be appreciated.

Thanks.

[vodacom3g]

Iam3G is our resident E220 software expert. I think he's described the same problem before.

He'll probably advise you to de- and re-install the E220 software.

[Iam3G]

I am using a E220 USB modem on a Windows 2000 SP4 machine. I have the latest drivers for the modem v2.2.2.1 from the Vodacom.co.za website and am using VMC Lite.

Everything was working fine until up until 30/08/2007. On the 31/08/2007, everything slowed to a crawl so I disconnected and rebooted my PC, but forgot to unplug the modem before rebooting (usually have to reboot again if not unplugged when reboot). The VMC Lite software started up but now when I try to connect, a popup balloon shows saying connecting port (I think) and then reboots the PC (which causes a scandisk of C drive when restarts).

I have had this problem once before but somehow it came right after a lot of uninstalling and reinstalling - don't know what fixed the problem.

I have tried reinstalling the firmware, reinstalling the software, uninstalled software and reinstalled, uninstalled hardware etc. but the problem persists.

It has something to do with Windows 2000 because the E220 works on an XP machine.

Any help would be appreciated.

Thanks.

You've had this problem before, i assume it was with the original version that comes with the E220 fresh out the box(version 1.x), and i see you are using version 2.2.2.1 now, so maybe that fixed it initially?

I dont have many customers at all with Windows 2000(Actually none at, everybody going Vista the last 3weeks), so i havent been able to monitor the Software behaviour on a Win2k machine.

I would recommend upgrading the dashboard to Hauwei Mobile Partner, but i'm not sure how it will function on Win2k, so try the Original Hauwei Dashboard first(Hauwei Mobile Connect - Downloadable from the Huawie Website).

Let me know how it goes.

[Lumox]

I downloaded the Hauwei Mobile Connect software. I am now able to connect again.

The first time the problem occured was also using the VMCLite v2.2.2.1 and not a previous version. It seems as if either a file somewhere becomes corrupt or a setting in the registry is incorrect. I uninstalled VMC and deleted any VMC registry settings I could find and then installed Hauwei Mobile Connect which is working fine.

Where do I find Mobile Partner? It sounds like it has more options and better statistics for tracking data usage and time.

What is the APN? I have made a profile with an APN "internet apn" which is working but are there other "options" and what do they do?

Thanks for the help.

[Iam3G]

I downloaded the Hauwei Mobile Connect software. I am now able to connect again.

The first time the problem occured was also using the VMCLite v2.2.2.1 and not a previous version. It seems as if either a file somewhere becomes corrupt or a setting in the registry is incorrect. I uninstalled VMC and deleted any VMC registry settings I could find and then installed Hauwei Mobile Connect which is working fine.

Where do I find Mobile Partner? It sounds like it has more options and better statistics for tracking data usage and time.

What is the APN? I have made a profile with an APN "internet apn" which is working but are there other "options" and what do they do?

Thanks for the help.

Its on the same site that you downloaded Huawei Mobile Connect from. Its the filename called e220-utpsb002d03sp04c03 (normal) dated 25 July 2007.

Glad to hear you're connected again :)

[crazycolt]

Best bet is to mail Huawei directly, I would think.

Vodafone support is still in planning.

Huawei do not support WinXP 64 at all.

[Iam3G]

Huawei do not support WinXP 64 at all.

I think Huawei Mobile Partner supports Windows 64bit. Not sure though as i havent tested this myself(dont have the resources :) ) Give it a try?

[Iam3G]

AFAIK, the latest version of VMC 9.2 does support 64 bit XP and Vista, and obviously the E220 as well.

PS: Welcome to MyBroadband :).

Are you sure ic? I had a customer once who enquired about the software that supports 64bit. I gave him VMC9.2 and he came back saying that its a no go.

Or maybe he didnt know what he was doing???

I think i advised him to get 32bit. It solved his problem i guess.

[Cujo]

Hello

Is there any real benifit doing an upgrade on the firmware and the software for the E220 modem. I dont really have problems with the device and as they say, if it aint broken dont fix it.

Thanks

[ginggs]

Huawei do not support WinXP 64 at all.
Huawei do have a Vista 64 driver (http://mybroadband.co.za/vb/showthread.php?p=1178778#post1178778), it might be worth trying it on WinXP 64. I know the Vista 32 driver works in XP and vice versa.

[Cujo]

Sorry IC, im at work at the moment and wont be able to check till tonight.

Is their a specific version that i should be running ?

[Iam3G]

@ic, what does firmware upgrades(in general) usually fix?

[ginggs]

@ic, what does firmware upgrades(in general) usually fix?
I know this was directed at ic, but I'll answer anyway. :)

Generally firmware updates improve the stability and add new features.

For example, the Vista firmware upgrade fixes a problem with the way the E220 presents the emulated CD-ROM device to the operating system. With the older firmware, Vista just complains that the file-system on the device is corrupt.
Another example is with USSD commands, older firmware versions don't handle the responses correctly, newer ones do.
Occasionally there'll be a regression, I have found that one firmware upgrade prevents the card from providing the operator name correctly with certain SIM cards, it worked perfectly with the older firmware.

[Iam3G]

Thank you ginngs :)

So what actually saying is the E220 is "Windows XP SP1" and the Firmware Update is "Service Pack 2" so to speak?

[Cujo]

Hi Guys

Sorry, but where do i find the firmware version. I checked on the vodafone app and i dont see it. Checked in device man and i dont see it there.

Thanks

[Csnoopy]

Hi Guys

Sorry, but where do i find the firmware version. I checked on the vodafone app and i dont see it. Checked in device man and i dont see it there.

Thanks

Check your E220 firmware version first.!

You find it here http://www.vodacom.co.za/services/mobile_data/downloads.jsp.

:cool:

[AirWolf]

Hi Guys

Sorry, but where do i find the firmware version. I checked on the vodafone app and i dont see it. Checked in device man and i dont see it there.

Thanks

I'm not familiar with the Vodafone app, but in the HMP software you can check it under Tools --> Diagnostics. Maybe your software is similar.

[Csnoopy]

That's what Cujo is asking: In VMC-Lite, how does one check the current firmware version of one's E220?

Someone else will have to answer that question bcos I have never used any version of VMC-Lite.


Sorry somehow I misread question. I saw that just now.:(:o

:cool:

[Csnoopy]

Hi Guys

Sorry, but where do i find the firmware version. I checked on the vodafone app and i dont see it. Checked in device man and i dont see it there.

Thanks

If you did not indicated it anywhere else which version of VMC-Lite are you using?

I don't think anybody else is using VMC-Lite.

:cool:

[Iam3G]

I havent found any way to check the Firmware Version with VMCLite. All it gives you is the IMEI and some other numbers. And the advanced diagnostics arent very usefull too. It gives you Operating System version, Software Version, and a whole bunch of other jiberish.

[AirWolf]

Ginggs app would be the quickest way to find out instead of flashing the E220 with new software:)

[Hatman]

I have this small problem that every time I connect the Modem to t USB port the VMLite program embedded on the Modem wants to install. Vodacom has the Vodafone Mobile Software which is installed onto the PC ( which is only one of the two that works for me) and the VMLite which is resident on the Modem.
I know its not such a big deal to decline the installation each time I start up but it would be nice not to.
Hatman

[pugsy]

hi.
i bought the e220 usb modem from vodacom.
the line kept dropping about 3 times a day.
VODACOM has found a problem with the device for win xp.
take a cd to a vodaphone shop (i went to eastgate), they will give you the software (free) which fixes this problem.

Vodacom is still selling these modems with the old software. 20 sep. my friend bought 1 with the incorrect software.

[pugsy]

then why did getting the new update, solve my connection problem

[vodacom3g]

then why did getting the new update, solve my connection problem

You'll have to be more spcific on what you 'connection problem' was.

[Csnoopy]

then why did getting the new update, solve my connection problem

Out of interest what was the update that you got??

:cool:

[Iam3G]

then why did getting the new update, solve my connection problem

Update your location information ;)

[ronto]

Hello,

I just bought a E220 Huiwei USB modem, and was trying to install it on my HP pavillon laptop with Vista home edition premium SW, i got a message saying i dont have administrator rights.

i could not install the VMC software.

I also removed the uninstalled the quickplay application that comes with HP, because i heard it had compatibliity issues with the E220. but still this did not help.

Is there a SW upgrade i need, or do i need to buy another modem that supports Vista.

Thank you

[Jonny Two Shoes]

Hi there,

If someone can save me from doing a format re-install I would be happy. :)

If I plug the white Vodalite e220 modem in the PC's USB port it usually does the driver installation automatically including the Vodacom software to dial in to 3G/HSDPA.

I have done this many times, but not this time.

This time on a users PC it starts doing the driver installation and then nothing happens. It does not get to the Vodacom software part and it does not seem to recognise the device properly as it doesn't show the Red Vodacom icon in "MyComputer" , rather it looks like a CD-Rom device E:\ :/ There is also no USB connection sound when I plug the device in.

I have tried restarting and retrying on different USB ports, I have tried re-installing all USB port drivers and I have tried plugging the device in a USB port on a Dell port replicator with the laptop plugged in :rolleyes:. Nothing has worked. The device definately works as I have tried it on other PC's.

My deadline for a format/re-install is this afternoon at 4:30pm if I don't get it right :) and here's hoping that works.

btw I have full admin rights to the laptop. (Dell D600) - and I know this device does work on other laptops which are the same. (something in windows is perhaps corrupt or maybe conflicting)

I can at least browse the files on the device but still nothing works when I double-click any of them.

Help would be appreciated :)

[ginggs]

Try using the double-headed USB cable, it may be that the laptop is unable to supply sufficient current to power the E220 using the single-headed USB cable.

[Jonny Two Shoes]

Thanks ginggs :) I did not realise that other cable was double-headed.

Unfortunately I think the user is out to lunch but will definately give it a bash when she is back.

Will let you know what happens.

[Iam3G]

Hi there,

If someone can save me from doing a format re-install I would be happy. :)

If I plug the white Vodalite e220 modem in the PC's USB port it usually does the driver installation automatically including the Vodacom software to dial in to 3G/HSDPA.

I have done this many times, but not this time.

This time on a users PC it starts doing the driver installation and then nothing happens. It does not get to the Vodacom software part and it does not seem to recognise the device properly as it doesn't show the Red Vodacom icon in "MyComputer" , rather it looks like a CD-Rom device E: :/ There is also no USB connection sound when I plug the device in.

I have tried restarting and retrying on different USB ports, I have tried re-installing all USB port drivers and I have tried plugging the device in a USB port on a Dell port replicator with the laptop plugged in :rolleyes:. Nothing has worked. The device definately works as I have tried it on other PC's.

My deadline for a format/re-install is this afternoon at 4:30pm if I don't get it right :) and here's hoping that works.

btw I have full admin rights to the laptop. (Dell D600) - and I know this device does work on other laptops which are the same. (something in windows is perhaps corrupt or maybe conflicting)

I can at least browse the files on the device but still nothing works when I double-click any of them.

Help would be appreciated :)

Try disabling or removing Virtual Drive applications(Daemon Tools, AnyDVD, etc etc.).

Try ending processes in Task Manager(in random).

Hope it helps.

[Jonny Two Shoes]

OK the double-headed USB cable has worked :) thanks. Although there are other little problems like I can't "safely remove device" as it is does not appear in that short list. Also it seems to require a reboot with the device in to work although I will have the user confirm this when she uses it later.

As the user will be getting a laptop and OS upgrade before the end of 2007 she is prepared to live with those issues.

Thanks again all :) I see this was moved to another thread to keep e220 problems together.

[Elzanne1]

Hi i brought a HP Pavillion dv2525ei labtop and ever since i install the E220 Software it did overwrite my CD-Rom driver

I run Windows Vista

If I want to open files that is on my cd it opens the files on the data card

I did try to update the driver and then it says the isn't a newer version

I dont want to beboot my hole pc

Any Help will ?:D

[Iam3G]

Hi i brought a HP Pavillion dv2525ei labtop and ever since i install the E220 Software it did overwrite my CD-Rom driver

I run Windows Vista

If I want to open files that is on my cd it opens the files on the data card

I did try to update the driver and then it says the isn't a newer version

I dont want to beboot my hole pc

Any Help will ?:D

That does not sound very right at all...

Remove the E220 when you try and open files on your CD-ROM?

[Elzanne1]

it gives me a error message that i must check that i must make sore there is a cd isterted in Cd rom and say i must check for driver

[ponder]

Any chance of drivers for Windows 98 or Windows ME ???

Any help would be appreciated.

[AirWolf]

Unfortunately not.

[vodacom3g]

Any chance of drivers for Windows 98 or Windows ME ???

Any help would be appreciated.

Windows ME, the Masochist Edition :)

Have not seen any drivers....

[SonZeRo]

runtime error 10013 the requested address is a broadcast address. modem is about 2 months old. V2.1.6.something.

This error happens as soon as the vmclite tries to launch. now reinstalling it doesnt solve it and i've had this a couple of times already.

Now i've requested owner of this modem to have the vmclite updated to 2.2.2.1 but im in doubt if this will fix the problem.

Is there anyone that knows of a fix or maybe what causes this?:confused::confused:

[Iam3G]

runtime error 10013 the requested address is a broadcast address. modem is about 2 months old. V2.1.6.something.

This error happens as soon as the vmclite tries to launch. now reinstalling it doesnt solve it and i've had this a couple of times already.

Now i've requested owner of this modem to have the vmclite updated to 2.2.2.1 but im in doubt if this will fix the problem.

Is there anyone that knows of a fix or maybe what causes this?:confused::confused:

Maybe his OS has a component missing that VMCLite requires?

So let him do the upgrade. Mabe with the new software, it would install the missing comopnent(if it were the case).

[SonZeRo]

lets hope so.. been having some issues with these modems for awhile now.

[Iam3G]

This is what i found on Google... (http://www.sockets.com/err_lst1.htm)

Check the part that says WSAEACCES (10013). Maybe its related?

[SonZeRo]

i dont know that looks alittle diffrent from the error. refers to dos 3.0 which is scary in itself.

[Iam3G]

i dont know that looks alittle diffrent from the error. refers to dos 3.0 which is scary in itself.

Did some more reading. It is related. Its a Visual Basic Runtime Error.

[SonZeRo]

well thats not good.

[Iam3G]

I suspect its version 2.1.6. Lets see what happens after the upgrade?

[wotalotigot]

My boss asked me to see whether I can fix her 3G connection problems. She has a Vodafone-branded E220, on a Dell Latitude D420. I updated the modem's software to VMClite 2.2.2.1 from Vodacom's website, but it still gives the same problem as before. When I click connect, it says "You must be on the Vodafone network to make a data connection". The connection it sees (that I try to connect to) is Vodacom-SA.

I tested the SIM by putting it in my phone, it does seem to be an active Vodacom SIM. I also managed to send a test SMS to my phone from the new software, so there does seem to be some kind of connection. Any advice?

[Iam3G]

My boss asked me to see whether I can fix her 3G connection problems. She has a Vodafone-branded E220, on a Dell Latitude D420. I updated the modem's software to VMClite 2.2.2.1 from Vodacom's website, but it still gives the same problem as before. When I click connect, it says "You must be on the Vodafone network to make a data connection". The connection it sees (that I try to connect to) is Vodacom-SA.

I tested the SIM by putting it in my phone, it does seem to be an active Vodacom SIM. I also managed to send a test SMS to my phone from the new software, so there does seem to be some kind of connection. Any advice?

The SIM may be active, but it may NOT be Provisioned for Data. Call 082155, choose option 5, and confirm with the consultant wether it is Provisioned.

What i have found with that specific error message(in 90% of my cases) is that the modem isnt initialised properly. This happens to me from time to time also, especially when i'm hasty to connect. And i've seen that error with customers who has there connection set to "Automatically Connect".

[walterl]

Also, check the light on the modem, green=gprs and blue=hsdpa

[Highroller]

anyone tried out this version yet? does it fix alot of the stability issues?
also on the downloads page it lists the version twice one with e220 in the filename. Can i assume if i have an e220 i must get that one specifically? :P (i know possibly a dumb question)

[pikkewyn]

I have a VMCLite Huawei E220 Modem, and it keeps disconnecting on it's own, and when it disconnects it closes the VMCLite application and then makes the bliep sound as if I plugged the modem out and back in, then it opens the VMCLite connection window and when I say connect it says "the modem or device is already in use"! I am frustrated because it does this every 5 minutes and I have 2 restart the VCMLite modem again.

The signal is almost full strength, so it can't be that I'm losing signal.

Please Help, if you have any Idea as 2 what might be wrong.

PS: I have Windows XP and know absolutely nothing about computers or updates, if I need 2 update anything please tell me.

Thanks

:confused:
:mad:

[vodacom3g]

I have a VMCLite Huawei E220 Modem, and it keeps disconnecting on it's own, and when it disconnects it closes the VMCLite application and then makes the bliep sound as if I plugged the modem out and back in, then it opens the VMCLite connection window and when I say connect it says "the modem or device is already in use"! I am frustrated because it does this every 5 minutes and I have 2 restart the VCMLite modem again.

The signal is almost full strength, so it can't be that I'm losing signal.

Please Help, if you have any Idea as 2 what might be wrong.

PS: I have Windows XP and know absolutely nothing about computers or updates, if I need 2 update anything please tell me.

Thanks

:confused:
:mad:
Pre-paid or contract?

Sounds like a possible USB problem.

[pikkewyn]

Pre-paid or contract?

Sounds like a possible USB problem.

Contract.

[Highroller]

could someone please tell me about the new vmc v3 editions, are they any better and which one for the e220 do i need since it lists two of them without any meaningfull way to tell them apart on the vodacom site.

[Peachybullet]

Send me your e-mail and I'll have the new version of VMC-Lite for Vista sent to you.

Hi there!

I'm having the same problem!
I have VMC Lite and Vista! Where do I send my e-mail address to?

Hope to hear from you soon!

[vodacom3g]

Hi there!

I'm having the same problem!
I have VMC Lite and Vista! Where do I send my e-mail address to?

Hope to hear from you soon!

The post you quoted is 9 months old.... ;)

You can download the latest versions from http://www.vodacom.co.za

[Jase]

Hi all,

Is there a way to force the modem to only connect to the 3G network? I have attempted to do the following:

a) Select Network
b) Select Vodacom 3G (available)

It just keeps switching back to to 2G.

I do have better signal on 2g (4 bars) vs. 3g (2 - 3 bars)

Here is my setup:

HP nx7300
1.5gigs ram (don't ask, our budget was really tiny)
Windows XP pro
Vodafone branded Huwaei E220 hsdpa usb modem
Firmware: 11.110.05.00.00
VMClite v3.2.1.156

On a side note, I used to have no problems at all until IT dept upgraded the firmware. Now I am unable to connect to the 3G network at work, home or anywhere else (except for 2 occasions when it did connect but there was no throughput).

Any advice please as it is rather frustrating trying to work at 53k!

[Iam3G]

Hi all,

Is there a way to force the modem to only connect to the 3G network? I have attempted to do the following:

a) Select Network
b) Select Vodacom 3G (available)

It just keeps switching back to to 2G.

I do have better signal on 2g (4 bars) vs. 3g (2 - 3 bars)

Here is my setup:

HP nx7300
1.5gigs ram (don't ask, our budget was really tiny)
Windows XP pro
Vodafone branded Huwaei E220 hsdpa usb modem
Firmware: 11.110.05.00.00
VMClite v3.2.1.156

On a side note, I used to have no problems at all until IT dept upgraded the firmware. Now I am unable to connect to the 3G network at work, home or anywhere else (except for 2 occasions when it did connect but there was no throughput).

Any advice please as it is rather frustrating trying to work at 53k!

If you are using VMC 9.2 then you must go to Manage Connections and select the 3G Only profile.

If you are using VMC 7.03 then you must create a new profile, and select 3G Only form the drop down list.

If you are using VMCLite, you need to upgrade to version 3 in order to choose 3G Only.

[*EDIT*]: I know you have version 3, its just for those who dont know.

[Jase]

Thanks Iam3G.

Rather silly of me as I did not go through the settings and select 3G only. :o

A bit o/t but this forum is what actually prevents me from getting rid of my 3G. I am not fond of 155's support as they tend to be a bit haughty imo esp. since I am not really IT orientated.

So a Happy New Year to all you folks who still offer support and insight over the festive season!

[Toilet Duck™]

hey andre1 you would probably be able to choose if you want to download te .exe or actually just install it!!

[dex_10]

I see that 3G has pm'd you. Please let me know what the outcome was. I am also looking for the original firmware that came with my Huawe E220 USB modem.

Thx



I have used all the Vodcom cards as I head up the 3G projects at Goodyear SA - I have just recieved the Vodafone branded HUAWEI USB card for the first time and see it comes loaded with VODAFONE MOBILE CONNECT LITE - I has some issues with this pieve of software
a) How do you set up your corperate APN
b) How do you switch between the APN or just normal Internet access
c) How can you delete all the default APN's that appear in the list and only have Normal Internet and our APN?

Also - is it possible to run just the normal MOBILE CONNECT that comes on the HUAWEI branded USB cards rather than this LITE version that comes with the VODAFONE USB cards and how?

Would love to know

cheers

[Iam3G]

I see that 3G has pm'd you. Please let me know what the outcome was. I am also looking for the original firmware that came with my Huawe E220 USB modem.

Thx

Go Here (http://www.huawei.com/mobileweb/en/doc/list.do?type=-1&id=736) to download the HMC software for your E220. The filename would be the one called E220-HOSTB107D03SP00C03 (Normal).

Hope this helps.

[lilggg]

Hi!Yesterday when i plugged my E220 in it was detected by pc as always,but after bout 30secs after it gets detected,it just disconects and then pc detects it again.It keeps doing this.I tried a new cable and on a different pc and it does the same thing.Please can sum1 help

[dex_10]

Great Stuff!!!

I previously downloaded the first file on the list(on Huawei Site).

I am busy downloading the file that you have suggested. I know that I should be OK now, because the original firmware on the modem worked without any glitches within XP. Tell me, does this firmware work only in XP or will it work in Vista as well? I would like to know which one to use for Vista for future purposes please.

Thx so much...

[eagle-slayor]

i tried adding a USB extension to the modem, but it fails to connect properly to the computer. I know there is nothing wrong with the extension because it works with my car's touchscreen, its a 5m USB extension. I was trying to extend it to the outside of my house, as I get triple the speeds I get in my room.
But my main problem is this:
http://img211.imageshack.us/img211/9824/errorjn9.jpg

it occurs sometimes when my connection gets inactive.
only solution is to restart computer.
I'm running Vista 32bit

[AirWolf]

Do you get that error on the Huawei dashboard as well? :confused:

[dex_10]

i tried adding a USB extension to the modem, but it fails to connect properly to the computer. I know there is nothing wrong with the extension because it works with my car's touchscreen, its a 5m USB extension. I was trying to extend it to the outside of my house, as I get triple the speeds I get in my room.
But my main problem is this:
http://img211.imageshack.us/img211/9824/errorjn9.jpg

it occurs sometimes when my connection gets inactive.
only solution is to restart computer.
I'm running Vista 32bit

Firstly I would like to say that, from personal experience, I have found that the shorter the cable is the less problems I have and the faster my connection seems to be. I have completely eliminated the cable and my USB modem is connected directly to the USB port with a simple converter.

Secondly I can recommend that you loose the VMC firmware and update/flash it with Huwaei's "Mobile Partner" firmware. MP works perfectly in both Vista & XP.

---Good Luck---

[dex_10]

Eagle-Slayer, eliminate the USB cable and connect the modem directly to the USB port with a simple converter. Personally I have found that it seems to have less errors and it definetly increases my speeds as well as reception. The cable seems to be just another bottle neck.

I also noticed that you are using VMC Lite. I flashed my modem with the latest Mobile Partner firmware from Huawei. I can now seemlessly connect within both the Vista and XP environments.

---Good Luck---

[eagle-slayor]

thanks dex, just did that and its running much smothly
the USB cable was out of question as the device didn't even connect to the computer so my only chance is the original cable.

[CruiserDewd]

Hi all

My Huawei modem worked perfectly for the first 3 months that I had it. Since about the beginning of December or thereabouts, it sporadically loses it's connection and I get the message

"Connection Error: The modem (or other connecting device) is already in use or is not configured properly"

The only way I have found to get the modem to connect again is to unplug the USB cable and plug it back in. Obviously I have to jump through the hoops until it is connected.

This is getting quite tiresome. Sometimes it will do it every 10 minutes, sometimes it runs for a day or two and is fine.

What can the problem be? My system is running on XP

Thanks

Des

[vodacom3g]

Hi all

My Huawei modem worked perfectly for the first 3 months that I had it. Since about the beginning of December or thereabouts, it sporadically loses it's connection and I get the message

"Connection Error: The modem (or other connecting device) is already in use or is not configured properly"

The only way I have found to get the modem to connect again is to unplug the USB cable and plug it back in. Obviously I have to jump through the hoops until it is connected.

This is getting quite tiresome. Sometimes it will do it every 10 minutes, sometimes it runs for a day or two and is fine.

What can the problem be? My system is running on XP

Thanks

Des

Sounds like a USB problem, either caused by a Windows update or a new application installed. CD/DVD writing/reading software or virus scanners are prime suspects.

Are you on SP2?

[CruiserDewd]

Yip

I'm on SP2.

Is there a work around? I've been running AVG antivirus for ages. I'll have a look at the CD software and see what there is.

Des

[dex_10]

I have a similar problem and I am also using AVG. What also happens to me is that when I connect, I get a full HSDPA signal, but eventually it drops to GPRS like every 10 minutes. It can't be a signal problem seeing that it used to be stable before until now.

Would help if anybody knew of a solution.


Hi all

My Huawei modem worked perfectly for the first 3 months that I had it. Since about the beginning of December or thereabouts, it sporadically loses it's connection and I get the message

"Connection Error: The modem (or other connecting device) is already in use or is not configured properly"

The only way I have found to get the modem to connect again is to unplug the USB cable and plug it back in. Obviously I have to jump through the hoops until it is connected.

This is getting quite tiresome. Sometimes it will do it every 10 minutes, sometimes it runs for a day or two and is fine.

What can the problem be? My system is running on XP

Thanks

Des

[dazzy34]

I too am having exactly the same problem.

[dex_10]

I see there are three of us having the same problem. Does anybody know who the "Pro's" are in these forums, because I would like to try and sort out this problem for once and for all. I tried to contact vodacom3G, but I think that he might still be on vacation, because I didn't receive an answer from him.

[AirWolf]

I have mine set to 3g only but when I'm using a short cable it tends to drop signal strength and start flashing green. Then after a couple of seconds signal picks up again and it switches over to 3G HSDPA. When I use the long cable with a usb extension to increase the length and place the modem high up I don't experience any signal dips. Hope that helps :).

[vodacom3g]

It does not sound like these are similar problems.

One set seems to point to USB problems while another (Dex's) points to a coverage issue. Possible solutions for both have been posted.

[Iam3G]

Could Power Outages also affect signal?

Becoz yesterday morning the signal was very eratic here(of all places where its perfect) jumping from HSDPA to GPRS then disconnecting. Happened to me and to a few of my customers. I just couldnt understand it.

[dex_10]

So at last the ESKOM "Power Struggle" is now even affecting our 3G connectivity!!!
I think we should make them aware about this problem. I was given this tel no. (011)800-8111 by an ESKOM rep and the person asked me not to tell anybody the he/she gave it to me or to give the no. to anybody. Well...I just did! I haven't tried the no. yet but will today. Let's drive them crazy.

I always try to stay away from any government related services like Telkom etc, but now we are forced, by means of the "Pwer Struggle", to be involved again!!! So much for freedom!!!

Viva! privatization Viva!!

[Iam3G]

So at last the ESKOM "Power Struggle" is now even affecting our 3G connectivity!!!
I think we should make them aware about this problem. I was given this tel no. (011)800-8111 by an ESKOM rep and the person asked me not to tell anybody the he/she gave it to me or to give the no. to anybody. Well...I just did! I haven't tried the no. yet but will today. Let's drive them crazy.

I always try to stay away from any government related services like Telkom etc, but now we are forced, by means of the "Pwer Struggle", to be involved again!!! So much for freedom!!!

Viva! privatization Viva!!

I'm not even sure if it is related. I just said that after the power came back on, 3G was very erractic for a few hours. I was struggling myself.

[dex_10]

Well, I suppose it doesn't help to complain about all the weaknesses we are faced with at the moment (even though ESKOM has even switched off the light at the end of the tunnel...);) Let's rather be pro-active and see what we have thus far:

1) At the moment we obviously have the situation where the 3G/HSDPA connectivity is erratic, possibly due to power failures. Only thing one can do about this for the moment is to monitor the situation.
2) From the answers that I have read, about the erratic behavior, I have noticed that it may also be due to the kind of anti-virus software that one is using. Well I have tried my computer with and without anti-virus software and the problem persists.
3) It was also mentioned that it might be possible that the longer the cable is from the USB modem to the computer the better reception one will get. I suppose that might be a possibility seeing that one can then place the modem in a position where there are less obstructions in it's way. Only problem with this is: Doesn't this cable create a bottleneck situation i.e. like sticking a soccer ball into a hosepipe? At the moment I just use a simple converter(no cable involved) that connects my modem straight to the USB 2.0 port. Oh yes!, it's also worth mentioning that users should make sure that they have a USB 2.0 port and not one of the older, slower USB ports.
4) Finally I would like to say that with the issue regarding "Should one use Vista or XP", I have found that the original VMC firmware, pre-installed on a new modem, works fine in XP Pro SP2 without any hassles. Once one reverts to Vista however, I have personally found that the this firmware is not Vista compatible. The solution, for me, to this was to upgrade the firmware to Huawei's "Mobile Partner". With MP I only have a minor glitch which I would like somebody to assist me with.

Well...that was the short version!:)

[puleez]

My E220 modem was upgraded at vodacare shop to v3.2.1.156. It now wont install on my main working PC with Win 2000 SP4. The install stops with an error 1722, possibly connected with drivers. It installed on my Win XP laptop with no problem.

Has anyone experienced this problem and knows a solution please?, or would it be simpler to have the original software back on the modem. Looking at this forum, this may not be a simple process either. But one way or the other I need to get connected again with my PC.

Thanks.

[walterl]

If you are using VMCLite, you need to upgrade to version 3 in order to choose 3G Only.



What's the URL for this download?

[walterl]

ok, don't worry, found it

http://www.vodacom.co.za/services/mobile_data/downloads.jsp

[walterl]

I installed VMC Lite 3.2.1.156, and it works much better than version 2...as the previous posters said, it allows you to select 3G only, so the connection doesn't revert to the slower speeds...works great, thanks!

[Jpfin]

Hi !

I m usin a Draytek 2910 G router and have a huawei E270 connected to its
USB port, all is workin ok but conection often drops down
to GPRS speeds and i would like to lock it in EDGE mode or (UMTS / 3G / HSPDA)
, cant use any VMC software because i only use the router that reboots
automatically once a day and is only a slave for sending some data a few times per day.

Someone know the AT commands to lock the huawei on EDGE ?
(Havent got any response from huawei.com.)
Propably same/similar commands as on the E220.

Thanks !

[vodacom3g]

Hi !

I m usin a Draytek 2910 G router and have a huawei E270 connected to its
USB port, all is workin ok but conection often drops down
to GPRS speeds and i would like to lock it in EDGE mode or (UMTS / 3G / HSPDA)
, cant use any VMC software because i only use the router that reboots
automatically once a day and is only a slave for sending some data a few times per day.

Someone know the AT commands to lock the huawei on EDGE ?
(Havent got any response from huawei.com.)
Propably same/similar commands as on the E220.

Thanks !

Maybe ask ginggs, another forumite. He knows the Huawei modems quite well.

The Linksys router has a connection-mode menu setting. Have you checked if your does not have one hidden away somewhere?

[morkhans]

Might also be worth while to check if you have the latest firmware for the router, as they may have added the functionality in a later release or drop Draytech a line and hear if they have any suggestions.

[Jpfin]

Maybe ask ginggs, another forumite. He knows the Huawei modems quite well.

The Linksys router has a connection-mode menu setting. Have you checked if your does not have one hidden away somewhere?

Ok thanks will do, but il wait awhile (if he spots it here first :D) .
Nope Havent found any connection mode setting in the Draytek but it shows the connected mode though, etc, like this:

WAN 2 Status >> Drop PPPoE
Enable Line Name Mode Up Time
Modem Huawei 53600 5:37:13

Found something on the web (below ) from italy ....
could it be thís line '+COPS: 0,0,"3 Italy",2' "ATZ" ?
and number 2 ?
Cant access the huwaei at the moment so il wait til i travel there next
time and test it out with the laptop.

ABORT BUSY
ABORT ERROR
REPORT CONNECT
TIMEOUT 10
"" "AT&F"
OK "AT+COPS?"
#This is to be sure of being connected to HSDPA of Tre and not anyone else ('roaming' costs too much!).
'+COPS: 0,0,"3 Italy",2' "ATZ"
OK "ATE1"
OK "ATS0=0"
OK 'AT+CGDCONT=1,"IP","datacard.tre.it"'
OK "ATDT*99#"
TIMEOUT 30
CONNECT \d\c

[Luf]

Hey guys.. I have a huge problem. For some reason i installed the firmwire updates for my modem from the Huawei website. its called moble partner. Now the problem is that when i try reinstall the Vodafone software onto the modem its go's through all the process of putting the information onto the modem but then nothing changes. I am still left with all that mobile partner **** on the modem. Please help! I dont know how to uninstall that software so that i can reinstall the vodacom firmware.

Thanks so much.

[Iam3G]

Hey guys.. I have a huge problem. For some reason i installed the firmwire updates for my modem from the Huawei website. its called moble partner. Now the problem is that when i try reinstall the Vodafone software onto the modem its go's through all the process of putting the information onto the modem but then nothing changes. I am still left with all that mobile partner **** on the modem. Please help! I dont know how to uninstall that software so that i can reinstall the vodacom firmware.

Thanks so much.

Which version of the Vodafone Software are you trying to load on the modem?

[Luf]

hi mate, thanks for your reply.. I am not to sure, i went to the vodacom website and under that modem (E220) it just says update. No number/version mentioned. what should i do to get the vodafone software back?

Hope this helps mate

[Iam3G]

hi mate, thanks for your reply.. I am not to sure, i went to the vodacom website and under that modem (E220) it just says update. No number/version mentioned. what should i do to get the vodafone software back?

Hope this helps mate

Seems like you only downloaded the firmware update. Download the one called VMCLite 3.2.1.5 something. Thats the Software.

[vodacom3g]

Seems like you only downloaded the firmware update. Download the one called VMCLite 3.2.1.5 something. Thats the Software.

Sounds like it.

Firmware run on the device (E220 in this case) while the Software runs on the PC.

[Luf]

Thanks very much for the replys. But i want to remove the firmware on the device, the Mobile Partner and put the original firmware on it.

[ginggs]

Thanks very much for the replys. But i want to remove the firmware on the device, the Mobile Partner and put the original firmware on it.
These are not the firmwares you are looking for, you want to do as Iam3G suggested and go here (http://www.vodacom.co.za/services/mobile_data/downloads.jsp) and download the file VMCLite_E220_3_2_1_156_standard.:D
This will replace the Mobile Partner software stored on the E220's virtual CD-ROM device with the VMC Lite software.

There's a nice explanation at the top of the Vodacom Mobile Data Downloads page:

Firmware vs Software

In order for a DataCard to function, it relies on two applications or programmes. One application resides on the card itself and the other application resides on the computer that the card is installed into. The Application that resides on the card is called Firmware and the application that resides on the computer is called Software.

[jannievdberg]

Bit off topic here(didnt check if there is another thread either), but will we be able to upgrade our E220s to 7.2mbps seeing that 7.2 is available?

[Luf]

Thanks very much guys! Did what you all said and verything is working great.

All the best

[Garyvdh]

I installed VMC Lite 3.2.1.156, and it works much better than version 2...as the previous posters said, it allows you to select 3G only, so the connection doesn't revert to the slower speeds...works great, thanks!

I am trying to upgrade mine from version 2.2.2.1 to VMC Lite 3.2.1.156 that I downloaded from the Vodacom website (why are there two versions to download???). I downloaded the standard version since that seems to be what everyone here is suggesting.

But when I go to install it... it tells me that "HUAWEI HSPDA USB Modem was not found in the system; make sure it has connected to your computer"

so I cannot do the upgrade... it tells me this whether the old software is running or not... I can't get it to see the modem.

Why does Vodacom release these things to the Public if the things are so buggy? They only seem to work properly half the time. :confused:

Edit: ok, never mind... I finally managed to get it to see it... are there no instructions for these things? How is Joe Public supposed to figure all this out?

[Iam3G]

I am trying to upgrade mine from version 2.2.2.1 to VMC Lite 3.2.1.156 that I downloaded from the Vodacom website (why are there two versions to download???). I downloaded the standard version since that seems to be what everyone here is suggesting.

But when I go to install it... it tells me that "HUAWEI HSPDA USB Modem was not found in the system; make sure it has connected to your computer"

so I cannot do the upgrade... it tells me this whether the old software is running or not... I can't get it to see the modem.

Why does Vodacom release these things to the Public if the things are so buggy? They only seem to work properly half the time. :confused:

I beg to differ. Its not buggy at all. I do it everyday about 10times a day.

It cant find your modem coz your modem is most likely not installed or not detected by windows. Take note that the Software Upgrade actually requires the MODEM to be present.

Install version 2.2.2.1 again. As soon as the application starts up, close it, by right clicking the icon in the taskbar. Then attempt to the Software Upgrade.

[Garyvdh]

I beg to differ. Its not buggy at all. I do it everyday about 10times a day.

It cant find your modem coz your modem is most likely not installed or not detected by windows. Take note that the Software Upgrade actually requires the MODEM to be present.

Install version 2.2.2.1 again. As soon as the application starts up, close it, by right clicking the icon in the taskbar. Then attempt to the Software Upgrade.

Judging by the fact that you have a sticky thread dedicated just to this piece of hardware and just by the number of users that I have personally met and who have complained about these modems, I also beg to differ! The technology is NOT mature. More often than not the modem sits there doing bugger all when you plug it in, or it repeats its little "installing software" cycle over and over ad infinitum. The dealers at the shops tell you that it has the latest software already installed on it, but when you get home you find out that you are running a version 2 when there is already a version 3 available.

So you go to the download website, but you see that there are actually two choices for updated software, one is 13 Mb and the other is 17 Mb, but there is no indication which is the right one for you. To complicate matters there is another "update" for the Huawei E220 USB modem further down the page, but again no explanation what that is for or how to use it.

So anyway, I download one of the "updates" based on what I read in this thread, but when I run it, it repeatedly tells me that it cannot find the modem (while it is physically plugged in). I have to figure out for myself that I have to close the current software and right click on the icon in the taskbar and completely shut down the software - but leave the modem plugged in... only then does the update proceed. No instructions, no help... only this thread to go by... Well done Vodacom, for a world class company you really do look a hell of a lot like a typical South African company! :p

and even after updating, the software is still problematic.. it connects... but my laptop fan starts spinning up crazily and it takes me a few minutes and hundreds of clicks to open any other programs.

it's buggy... and you can't deny it!

[Iam3G]

Judging by the fact that you have a sticky thread dedicated just to this piece of hardware and just by the number of users that I have personally met and who have complained about these modems, I also beg to differ! The technology is NOT mature. More often than not the modem sits there doing bugger all when you plug it in, or it repeats its little "installing software" cycle over and over ad infinitum. The dealers at the shops tell you that it has the latest software already installed on it, but when you get home you find out that you are running a version 2 when there is already a version 3 available.

So you go to the download website, but you see that there are actually two choices for updated software, one is 13 Mb and the other is 17 Mb, but there is no indication which is the right one for you. To complicate matters there is another "update" for the Huawei E220 USB modem further down the page, but again no explanation what that is for or how to use it.

So anyway, I download one of the "updates" based on what I read in this thread, but when I run it, it repeatedly tells me that it cannot find the modem (while it is physically plugged in). I have to figure out for myself that I have to close the current software and right click on the icon in the taskbar and completely shut down the software - but leave the modem plugged in... only then does the update proceed. No instructions, no help... only this thread to go by... Well done Vodacom, for a world class company you really do look a hell of a lot like a typical South African company! :p

and even after updating, the software is still problematic.. it connects... but my laptop fan starts spinning up crazily and it takes me a few minutes and hundreds of clicks to open any other programs.

it's buggy... and you can't deny it!

Seems to me like your OS is "buggy" ;)

Glad you got your modem updated though :p

[Garyvdh]

Seems to me like your OS is "buggy" ;)

Glad you got your modem updated though :p

Works fine with everything else... all except this buggy crap that Vodacom has released on us. My advice to anyone else is to steer clear of it. That's what I will be telling anyone else who asks me about the Huawei E220 USB as it currently stands.

[AirWolf]

Works fine with everything else... all except this buggy crap that Vodacom has released on us. My advice to anyone else is to steer clear of it. That's what I will be telling anyone else who asks me about the Huawei E220 USB as it currently stands.

Perhaps try out the native Huawei software;).

All in all the E220 is an excellent piece of HSDPA equipment, in the right hands of course.

[ginggs]

Perhaps try out the native Huawei software;).
Try disabling autorun, disabling the emulated CD-ROM device in Device Manager, and run E620 Tool (http://mybroadband.co.za/vb/showthread.php?t=59080).


All in all the E220 is an excellent piece of HSDPA equipment, in the right hands of course.
I have to agree with Garyvdh, it's a finicky piece of hardware, and I believe most of the problems stem from the emulated CD-ROM device. My E620 just works, and I'll be avoiding the E270 and E272 as well, I might go for the E800 or its successor when the networks are ready, even though I use a desktop PC.

[AirWolf]

Try disabling autorun, disabling the emulated CD-ROM device in Device Manager, and run E620 Tool (http://mybroadband.co.za/vb/showthread.php?t=59080).


I have to agree with Garyvdh, it's a finicky piece of hardware, and I believe most of the problems stem from the emulated CD-ROM device. My E620 just works, and I'll be avoiding the E270 and E272 as well, I might go for the E800 or its successor when the networks are ready, even though I use a desktop PC.

I haven't had any problem's getting mine to work on XP, Vista and Linux:). But maybe I was lucky:o.

[ginggs]

But maybe I was lucky:o.
Lucky to have this forum :D, so you could find out about the firmware update required for Vista, the kernel patches to get it to work in Linux...

[Garyvdh]

The reason for this thread's existence, and that I stickied it, was and still is that forumites are likely to find a solution to their E220 and VMC-Lite problems if they read the posts and advice already given in this thread, which BTW is a thread combined [merged] from numerous similar threads that forumites kept creating in the past [and sometime still do].

Well, that may be so... but I don't see similar sticky threads for the other pieces of 3G Hardware. My point being, that if this was not such a finicky piece of hardware, we would probably not have half as many threads on it as we do. Don't get me wrong, I think this is a great resource, in fact I think Vodacom should put a link to this forum on their downloads page. But the fact remains that this is not the easiest or most compliant piece of equipment I have ever worked with. It can still do with some streamlining. We will see what our options are when this little baby becomes available...

http://www.vodafonebusinessshop.co.uk/index.cfm?fuseaction=MobileEmailAndData.UsbModemSt ick&planDuration=24&WT_ref=INT-BSHOP-100108-HomePage-MobEmailData

http://www.airtimemanager.co.uk/datacard/usb-modem-stick.aspx

[vodacom3g]

The E220 is a solid piece of kit and the latest versions of VMC works well.

But Gary is right, there seems to be a large number of problems with this combo, why so?

Two reasons:

1) It is a USB device and the whole USB architecture and the OS's support of the architecture is flawed. USB devices that 'disappear', drivers that do not load, ports that dies, etc. are all well known on many USB devices, not just on the E220. (My fancy Logitech web cam 'disappeared' a few days ago, the system just won't see it.....)

2) Probably the biggest problem: It emulates a CD Rom and this confuses the cr@p out of many applications and especially an OS that's trying to be too smart for it's own good. (This is when plug-and-play turns into plug-and-pray...). I can understand why Huawei did this, but it goes spectacularly wrong sometimes.

You never hear about these problems with the PCMCIA cards as they use a different architecture.

Unfortunately the E220 (and probably the E272 soon) gets a double whammy, being an USB device that emulates a CD Drive.

The sad thing is that both these features were supposed to make things easier (and in 99% of cases does), but when it does not work a non-IT-literate user is left up the proverbial.

So sometimes it needs a bit of love and attention to get going. But, at least for once, we can remove Vodacom from the firing line. ;)

[vodacom3g]

To clarify, I was not commenting on the E220, I was commenting about why this thread is stickied :).

I don't dispute that the E220's installation process under Windoze is problematic, however I do not consider it to be a hardware problem, I consider it to be a Windoze-specific software issue which in most cases is exacerbated by the E220's firmware presenting the E220 as a CDROM drive to Windoze. Having said that, these issues can be overcome - perhaps not by everyone, but there are walk-in centres where one can take a PC and the E220 to have someone else figure it out.

We should stop doing this :eek: .....People are going to talk....

[Garyvdh]

The E220 is a solid piece of kit and the latest versions of VMC works well.

But Gary is right, there seems to be a large number of problems with this combo, why so?

Two reasons:

1) It is a USB device and the whole USB architecture and the OS's support of the architecture is flawed. USB devices that 'disappear', drivers that do not load, ports that dies, etc. are all well known on many USB devices, not just on the E220. (My fancy Logitech web cam 'disappeared' a few days ago, the system just won't see it.....)

2) Probably the biggest problem: It emulates a CD Rom and this confuses the cr@p out of many applications and especially an OS that's trying to be too smart for it's own good. (This is when plug-and-play turns into plug-and-pray...). I can understand why Huawei did this, but it goes spectacularly wrong sometimes.

You never hear about these problems with the PCMCIA cards as they use a different architecture.

Unfortunately the E220 (and probably the E272 soon) gets a double whammy, being an USB device that emulates a CD Drive.

The sad thing is that both these features were supposed to make things easier (and in 99% of cases does), but when it does not work a non-IT-literate user is left up the proverbial.

So sometimes it needs a bit of love and attention to get going. But, at least for once, we can remove Vodacom from the firing line. ;)

Thank you... this was well stated. I love Vodacom and am a fiercely loyal customer (even though I have to pay a R150.00 admin fee every two years to remain a customer :p)

But I was just a little bit dissapointed with this whole experience... not going anywhere though... just hoping that they get time to iron out any little bumps in the 3G road.

[Gurutuban]

I have fancied the 3G modems on offer for quite a while. Even gone as far as borrowed the different types from friends etc.

Yesterday I finally bought one for myself. The cinch was a price drop to R1500 for the E220.
Over the last 18 months I've used my cell (and various others) as modem/gateway, and believe me; all the problems and snags posted here and elsewhere regarding the VC offerings is a walk in the park.
(Our lovely National telecommunications provider does not really provide in our part of the country, yes no dsl for us)

I've spent 22 hours (yes, no sleep) with my new E220. Tested it on 5 of my pc's, cross platform, the works (VCLite V2 and V3) no headache, no hassle (It seems that I'm one of the exceptions)

So, in the end something paid off (patience, homework, experimenting without getting too involved, I don't know which)

This forum is a huge on-going addition to the community and the fact that such a knowledgeable representative is amongst us is bonus (I'm gonna get slaughtered for this)

[Jonny Two Shoes]

Quick question, sorry I really don't want to read this entire thread as it may take a while :p

Is it just me or does one need admin rights to use the E220 with the latest/later software than before? If so then what does a corporate company IT guy do when it is against policy to grant admin rights to users? I am talking about "use" not "install".

I have been troubleshooting for many frustrating hours on two XP workstations and one 2000 workstation and 3 E220 modems. I thought patience was a virtue !! :p

Before I never had many problems except for the odd two or more, now I notice the software install is ever so slightly different (Installing Progress bar never used to appear at bottom right afaik) but it is giving me endless grief and time taken.

Actually to describe the problem a little more it not only does not work without admin rights, it seems to have a problem with user profiles. All three will work on local admin accounts but will not work on user accounts logged on even if they have admin rights. This just does not make sense to me :( And don't ask how long it took me to get to this seemingly weird conclusion.

*me goes off to see about this generic software mentioned somewhere with no links :/ EDIT: I found something on huawei website. EDIT: Which requires one to flash the device. I would do this with my own but not with company stuff.

[Jonny Two Shoes]

OK with regards to my post above...if one flashes the Huawei device with Huawei software and uses their software would this affect the Vodacom support for the device? What else would it affect?

[Jola]

I got a E220 (Vodafone model) yesterday, and have to agree that the Vodacom software is the biggest load of rubbish around. Couldn't get anything to work (on Vista), and had many of the problems listed before.

Finally got it to work using the latest MTN firmware and Dashboard. Of course, I had to create a login profile for Vodacom (this is on a Vodacom contract). Looks a bit funny with the MTN Logo and Vodacom heading, but who cares, at least it works.

[Jola]

Update : I later updated the firmware with a very new version (newer than the MTN firmware) that I found on a Vodafone UK site. So now it works with the latest Vodafone firmware and the MTN Dashboard. I don't trust any Vodacom / Vodafone Dashboards enough to try to attempt to put one of those back. I haven't tried the Huawei front-end software, at least the thing works now so I don't want to fiddle too much.

[AirWolf]

I got a E220 (Vodafone model) yesterday, and have to agree that the Vodacom software is the biggest load of rubbish around. Couldn't get anything to work (on Vista), and had many of the problems listed before.

Finally got it to work using the latest MTN firmware and Dashboard. Of course, I had to create a login profile for Vodacom (this is on a Vodacom contract). Looks a bit funny with the MTN Logo and Vodacom heading, but who cares, at least it works.

Your original problem may have been that your E220 didn't have the Vista firmware and had nothing to do with the dashboard.

[Jola]

Your original problem may have been that your E220 didn't have the Vista firmware and had nothing to do with the dashboard.

I doubt that it was that simple, I did try the updated Vista software from the Vodacom website, still wouldn't work, all sorts of random things happening. Photoshop CS3 started re-installing continuously, etc, etc, just bad software. Don't know how they can make bad stuff like that available to the general public. Doesn't seem that it is worth trying the Vodacom software again unless there is a MAJOR rewrite & update.

BTW, seeing that the Vodacom software (Vista version) wouldn't work, what am I missing ? Does it do anything special that would be useful, that the MTN Dashboard doesn't do ?

I see that the MTN Dashboard has special functions to check your balance on a pre-paid card, or to recharge with pre-paid data vouchers, etc. Something like that would be useful if the Vodacom software had that.

[Jola]

The MTN and Huawei firmware is fine, it's the Vodacom stuff that causes the problems. I been in computers long enough to be able to recognise rubbish.

[ginggs]

I see that the MTN Dashboard has special functions to check your balance on a pre-paid card, or to recharge with pre-paid data vouchers, etc. Something like that would be useful if the Vodacom software had that.
I've seen that the latest VMC Lite 3.2.1.156 has a function for checking one's balance, but only for the Vodafone operators in the list, and I didn't see Vodacom SA there. :(

There's always E620 Tool (http://mybroadband.co.za/vb/showthread.php?t=59080), which in my humble and unbiased opinion, is better than MTN's. ;)

[Jola]

The Dashboard has been heavily modified by Vodacom / Vodafone. It is bad software and doesn't work properly, even the Vista version. Why do you insist on defending rubbish, there are many posts on this ?

Same as with the phones, the first thing that I do when I get a new phone is to flash the unstable Vodafone software off it.

[Jola]

There's always E620 Tool (http://mybroadband.co.za/vb/showthread.php?t=59080), which in my humble and unbiased opinion, is better than MTN's. ;)

Does that work with the E220 ? May be worth a try then.

But to be frank, if the VCM Lite doesn't do anything special, then it is definitely not worth bothering with it.

[Jola]

It is true that VMC-Lite is a modified version of Vodafone Mobile Connect [VMC], mainly due to the size of Huawei's E220's internal USB flash drive which was not large enough to fit the install files of the full VMC version, so stuff had to be stripped out of VMC to create VMC-Lite for the Huawei E220.

Need I say more ?


AFAIK, the MTN dashboard s/w is an OEM'ed version of Huawei Mobile Connect for the E220.

Yes, but they didn't change much, mainly logos, etc. That's why it still works.


.. I am saying that the problems you experienced in Vista, were due to the fact that your E220 had a Huawei firmware version loaded on the E220 that was incompatible with Vista.

I have already said that I did try the Vista versions from the Vodacom site, and that they were even worse than the non-Vista versions that came with the E220.

Vodacom should be ashamed of themselves for foisting such junk onto the unsuspecting public.

Personally, I don't mind, I got it to work in an hour or two and now it supports 7.2Mb/s.

I'm just really sorry for those ordinary guys out there who buy E220's from Vodacom - ALL new notebooks come with Vista, how are these guys going to cope ???

Any new buyers out there, get a MTN F@stlink E220, you will be much better off !!!

[AirWolf]

The Dashboard has been heavily modified by Vodacom / Vodafone. It is bad software and doesn't work properly, even the Vista version. Why do you insist on defending rubbish, there are many posts on this ?

Same as with the phones, the first thing that I do when I get a new phone is to flash the unstable Vodafone software off it.

That's your problem right there - software and firmware are two different things;). Software resides on your pc while firmware resides on the E220 itself. You needed the Vista version of the firmware which has nothing to do with the software at all.

[ginggs]

software and firmware are two different things;).
Exactly! Firmware is like software, only slighter harder, but not quite as firm as hardware.

[ginggs]

The real issue here, is that the retail outlet that sold you your E220, should have ensured that it had the latest firmware version installed before you left the shop.
Does this ever happen? I've asked retailers before why they sell mobile phones with known firmware problems without upgrading, and the answer I got was they aren't allowed to break the seal on the packaging.

[vodacom3g]

I'm just really sorry for those ordinary guys out there who buy E220's from Vodacom - ALL new notebooks come with Vista, how are these guys going to cope ???

Any new buyers out there, get a MTN F@stlink E220, you will be much better off !!!

I think you are missing the point ic is trying to make.

There are 2 software components involved here:

1) The firmware that runs on the modem. This is written by Huawei and they recently released a Vista compatible version with relevant drivers. Irrespective of which dashboard you use, if you don't have the correct firmware, you'll have problems on Vista.

2) The dashboard. This is the piece of software than runs on your PC and manage the modem, it set's up the correct parameters, present a GUI to you, etc. But the firmware on the modem does the real work, the dash is just a management tool. There are a number of these available, VMC & VMC-lite from Vodacom, Huawei own one and ginggs's tool. Other operators such as MTN will also have their own or OEM'd versions.

By the sounds of it, you tried a non-Vista compliant setup and it failed (as it would). By jumping between different versions of the various dashboards, you at some point (unintentionally most likely, loaded the Vista firmware / drivers. They are embedded with some of the dash versions). This fixed your problem and left you with the impression that the first one you tried (VC in this case) did not work.

The E220 is a hugely popular modem and many, many thousands of people use it on Vista (or XP and Linux) without a problem. The bulk of the problems here is not around the dash (although the earlier versions were limited in functionality) but rather about the peculiar thing Huawei did to make the E220 look like a CD drive to the OS.

[Jola]

[/B]
That's your problem right there - software and firmware are two different things.

Really ???

And here I always believed that firmware was just software written to an EPROM / flash memory. Bummer !!!

BTW, both the Dashboard and the E220 "firmware" get written to the same flash memory on the E220. I guess that they are both firmware then. And I did update both.


And I agree with this :

"The bulk of the problems here is not around the dash (although the earlier versions were limited in functionality) but rather about the peculiar thing Huawei did to make the E220 look like a CD drive to the OS."

Still don't like the Vodacom front-end (to make it quite clear) software.

[vodacom3g]

Does this ever happen? I've asked retailers before why they sell mobile phones with known firmware problems without upgrading, and the answer I got was they aren't allowed to break the seal on the packaging.

It's a valid point though. You'd want a sealed box over the counter. Personally, I'd rather buy something sealed in a box and upgrade it myself.

We try and upgrade all modems in the warehouse, but it's not always possible. Sometimes modems will be in the channel for many weeks before being sold. Or the stock arrives earlier than the drivers and then we're forced to ship to the channel before we can upgrade.

But this is a standard situation with any device out there that requires firmware/driver updates. When last did you buy any device (PC, camera, web cam, media player, cell phone, etc.) that had the latest driver/firmware on it?

The real problem here was the release of Vista requiring all manufacturers to do a major upgrade on their drivers. Even today a lot of manufacturers (like Huawei) battle to get it out on time.

[ginggs]

BTW, both the Dashboard and the E220 "firmware" get written to the same flash memory on the E220. I guess that they are both firmware then.
I think firmware has to be executed by the device that is stored on. The dashboard gets executed by your PC and not the E220's ARM processor, so I would call the memory on the E220 used for storing the emulated CD-ROM device flash ROM, not firmware.

[Jola]

A suggestion: before the boxes get shipped out of the warehouse, could the packaging of all modems, include a notice that directs customers to something easy to type into a browser, like http://downloads.vodacom.co.za/, and informing the customer that a firmware upgrade might be required, as well as the firmware version & release date, of the modem inside the box?

But I did try the new Vista drivers off the website, they did not work either.

In any event, thanks for the input from you guys. I still don't know why the Vodacom Vista software did not work - maybe I should try it again (with the new Vodafone firmware that I got from the UK site).

[vodacom3g]

Still don't like the Vodacom front-end (to make it quite clear) software.


That's why we live in a democratic country :). Or at least, you can pick your dash of choice. ;)

For my E220, I was on Huawei's dash for quite a while but actually switched back to VMC-Lite 3.

On the Vista issue; I've been one of the silly bunch who already switched to Vista in the RC days. It's been (and still is) a very painful process so far, especially when it comes to drivers. I've thrown around R40K's worth of hardware at it, and it's still a dog.....

[vodacom3g]

A suggestion: before the boxes get shipped out of the warehouse, could the packaging of all modems, include a notice that directs customers to something easy to type into a browser, like http://downloads.vodacom.co.za/, and informing the customer that a firmware upgrade might be required, as well as the firmware version & release date, of the modem inside the box?

I'll add it to the guide in the box.

But you also don't want to create panic amongst the masses, so it's a delicate situation. Remember the average modem users is not your average forumite.

[vodacom3g]

How about an information sticker type of thing on the outside of the box - that the retail staff can see & informs both salesperson and customer of the current firmware version of the E220 inside the box, and then a tranquil footnote either on that sticker or the insert inside the box that mentions the download url...? :)

Agree, and in anticipation of the next question (since it now will appear we insist you upgrade), I've already requested the download links to be zero-rated.

[Jola]

Thanks again everyone, sorry that I was a bit peeved off.

But just a question : The MTN front-end sort of suits me, because I can use my Vodacom contract with it, but obviously also some MTN pre-paid bundles if I feel like it.

So : Will I be able to use a MTN pre-paid SIM card with the VMC-Lite 3 Dashboard ? In case that I decide to put this back ? Or will the software block it ?

And does anyone have a link to the very latest VMC-Lite 3 ? And would a UK copy be best, or is the local one customised ?

[vodacom3g]

Thanks again everyone, sorry that I was a bit peeved off.

But just a question : The MTN front-end sort of suits me, because I can use my Vodacom contract with it, but obviously also some MTN pre-paid bundles if I feel like it.

So : Will I be able to use a MTN pre-paid SIM card with the VMC-Lite 3 Dashboard ? In case that I decide to put this back ? Or will the software block it ?

And does anyone have a link to the very latest VMC-Lite 3 ? And would a UK copy be best, or is the local one customised ?

No, we don't customise any of the software.

[Jola]

No, we don't customise any of the software.

Thanks. That, however, begs the question of why Vodafone UK have much newer versions on than Vodacom ?

Anyone know if you can still use a MTN SIM card with the VMC-Lite 3 software ? I can't really expect vodacom3g to answer that one.

Another thought ! I suppose that one could have different dashboards loaded and use the one that suits ? Or would they clash ? Maybe I will try this tonight.

I must say, this DVD-ROM emulation is a real PITA, that could cause issues.

Note : From what I have read, the E220 should work with an MTN card, as long as it is 32K ?
Will try to test tonight.

[vodacom3g]

Thanks. That, however, begs the question of why Vodafone UK have much newer versions on than Vodacom ?


We do test all the software first before we release it locally.

Actually, now that I think about it, they (Vodafone) have spun non-UK versions before. To do with built-in compressions tools they use there.

[AirWolf]

Agree, and in anticipation of the next question (since it now will appear we insist you upgrade), I've already requested the download links to be zero-rated.

Excellent:D.


Thanks. That, however, begs the question of why Vodafone UK have much newer versions on than Vodacom ?

Anyone know if you can still use a MTN SIM card with the VMC-Lite 3 software ? I can't really expect vodacom3g to answer that one.

Another thought ! I suppose that one could have different dashboards loaded and use the one that suits ? Or would they clash ? Maybe I will try this tonight.

I must say, this DVD-ROM emulation is a real PITA, that could cause issues.

Note : From what I have read, the E220 should work with an MTN card, as long as it is 32K ?
Will try to test tonight.

AFAIK, the dashboards [VC, MTN, Huawei] are not network locked.

[Jola]

OK, managed to get VMCLite_E220_3_0_3_112_standard to work. This seems to live on the E220, whereas the MTN Dashboard is living on the notebook. So both of them still work.

I must say, when Vodafone talk about "Lite", they mean it. But not in size, quite a large program for the little that it does.

I couldn't test the MTN pre-paid card in this scenario, it seems to have stopped working. And here I was thinking that MTN pre-paid cards didn't expire. Maybe MTN attaches a different meaning to the word. And it still had some money on it !!!

[vodacom3g]

OK, managed to get VMCLite_E220_3_0_3_112_standard to work. This seems to live on the E220, whereas the MTN Dashboard is living on the notebook. So both of them still work.

I must say, when Vodafone talk about "Lite", they mean it. But not in size, quite a large program for the little that it does.

I couldn't test the MTN pre-paid card in this scenario, it seems to have stopped working. And here I was thinking that MTN pre-paid cards didn't expire. Maybe MTN attaches a different meaning to the word. And it still had some money on it !!!

There are (confusingly) two version of VMC-Lite on vodacom.co.za.

The 'standard' one is just that, it lives on the modem while the "one without standard in its name" installs directly to the desktop.

You should be able to install all the different dashboard and pick which one you want to use at any time. Just disable their auto start functionality.

You can also disable the CD Rom drive letter in control Panel, so the modem won't interfere with other applications.

[Jola]

OK, I now have both the MTN Dashboard and the VMC-Lite working. I use the MTN Dash for a MTN pre-paid card, it works very well. I must say, the features for checking the pre-paid balance, buying a data bundle, and recharging the card are extemely nice - it might tempt me to use MTN more.

I use the VMC-Lite for my Vodacom contract, which only has limited bandwidth, that's why I use the MTN pre-paid. I could use Vodacom pre-paid, but because of the fancy MTN features it is easier to use MTN pre-paid.

Thanks for all assistance.

BTW, the one comment that I would like to make is that MTN's support is abominable, even though their product is good. Basically, if you can't get it to work yourself, forget about MTN.

[AirWolf]

@ Jola, how does the MTN data bundle purchase and recharging work ie USSD, sms, other? :confused:

@ V3g, will the VMC downloads also be in V4me like the speed tests after zero-rating comes into effect? :confused:

[Iam3G]

Exactly :).At this point Iam3G's comment would be invaluable - he has actually posted about it before - somewhere, and yes I believe the seal-breaking issue is part of the reason, but all new E220 stock should presumably have the Vista firmware pre-loaded, if that is the case, then the E220 that Jola received, had probably been sitting on a shelf in the store for a while - maybe that store doesn't sell many E220s...either way, the salesperson should IMO have informed Jola that a firmware and software update might might be required, and possibly even suggested that the customer breaks the seal and takes the E220 to one of the in-store data specialists [like Iam3G] if any such person was available at the time.

AFAIK, all new stock of E220's are Vista ready, and comes with version 2.2.2.1. What happens in our store is that when a customer comes with a query of wether it will work with Vista, the sales guys ask me, and i tell them it will.

After all the documentation is signed and what what, the customer comes to sit with me, i do a Software upgrade(if needed).

The only problem i have with Vista and the E220's is when the OS is actually corrupt itself.

It would be so much easier if all the modems that get to the Warehouse gets upgraded to latest available Software and Firmware and then be re-packaged. But then again... then i would be without a job :D

[Iam3G]

Skimming through the last 2 pages of Jola's posts, it appears he has a problem with VMCLite.

Personally, i do no have a problem with VMCLite. Its the best piece of Software out there, but its also not the worst. Fact is, it works(for me at least), and it works pretty well(in Vista and XP without any trouble).

[ginggs]

@ Jola, how does the MTN data bundle purchase and recharging work ie USSD, sms, other? :confused:
The latest MTN dashboard uses USSD, you can select the function you want from a menu ('Check Balance', etc) but you can't type in your own command.

[vodacom3g]

@ Jola, how does the MTN data bundle purchase and recharging work ie USSD, sms, other? :confused:

@ V3g, will the VMC downloads also be in V4me like the speed tests after zero-rating comes into effect? :confused:

Downloads will definitely be zero-rated, speed tests I'm thinking about. (But tend to agree)

[vodacom3g]

But this is a standard situation with any device out there that requires firmware/driver updates. When last did you buy any device (PC, camera, web cam, media player, cell phone, etc.) that had the latest driver/firmware on it?


Just upgraded the firmware on my car! :cool:

[Jola]

The latest MTN dashboard uses USSD, you can select the function you want from a menu ('Check Balance', etc) but you can't type in your own command.

Yes, it's menu driven, but very easy to use and very convenient.

I haven't done any speed tests comparing MTN HSDPA and Vodacom HSDPA, but if you believe MTN's advertisements, then theirs should be faster at 7.2MB/s. The E220 that I have now supports 7.2MB/s with the latest firmware that I downloaded from Vodafone UK.

Everything is working just perfectly now, and I switch between MTN and Vodacom at will, as it suits my requirements.

[AirWolf]

Just upgraded the firmware on my car! :cool:

:eek: What car do you have? :)

[vodacom3g]

:eek: What car do you have? :)

The one we did the upgrade on is a RX-8.

[vodacom3g]

@ginggs, remember that discussion we had about people Googling for firmware and loading the first thing they find...:rolleyes:

IMO it's only a matter of time before incompatible foreign modem firmware versions start causing havoc at an exponentially increasing rate of occurrence.

Yup, also see it coming. Gonna be painful experience for all. Especially the people that are going to arrive at Vodashops claiming the modem just stopped working, all by itself....:rolleyes:

[AirWolf]

Yup, also see it coming. Gonna be painful experience for all. Especially the people that are going to arrive at Vodashops claiming the modem just stopped working, all by itself....:rolleyes:

Maybe newspaper / tv add [overkill I know since most people won't understand but I that's all I could think of]

[AirWolf]

Psychology - when asked not to do something, people usually tend to go ahead and do it anyway - if for no other reason than dumb curiosity...:rolleyes:

IOW, adverts might have the opposite effect than what was intended, and on a larger scale as well :(.

That thought did cross my mind:o But some people might get the short end of the stick simply because they were not informed:(.

[vodacom3g]

That thought did cross my mind:o But some people might get the short end of the stick simply because they were not informed:(.

I think the average guy/girl who upgrades his/her own modem (i.e. most of us!) are exactly the kind of people who believe they can do a better job than the previous person and will go and try the upgrade in any case! ;)

[kinglatif]

hello all.am using E220 something and am always connected to the gprs,when i go to another area about 10 mins drive i have blue light which shows 3G.and when i came back to ma area it turn to gprs again,is there something i can do to get fast connection?thanks.

[AirWolf]

Adverts could work - as long as they are kept extremely simplistic and vague, i.e. don't even mention firmware, just say something like: "Vodacom urges its data customers not to install 3G & HSDPA software that has not been obtained from and tested and approved by Vodacom, doing so is likely to damage your data card or modem."

But, most people wouldn't even read as far as that IMO.

Best solution: Vodacom better get their ass moving and release their official version of the 7.2 firmware [even if the 7.2 network is not ready for launching yet] because this will save future headaches IMO.

[moklet]

hello all.am using E220 something and am always connected to the gprs,when i go to another area about 10 mins drive i have blue light which shows 3G.and when i came back to ma area it turn to gprs again,is there something i can do to get fast connection?thanks.

Relocate

[vodacom3g]

Best solution: Vodacom better get their ass moving and release their official version of the 7.2 firmware [even if the 7.2 network is not ready for launching yet] because this will save future headaches IMO.

We don't write firmware, remember. But we're putting pressure on Huawei.

[vodacom3g]

Relocate

Good advice ;)

In the meantime kinglatif can try:

- a 3G-only profile
- an external antenna
- both

[Jola]

I think the average guy/girl who upgrades his/her own modem (i.e. most of us!) are exactly the kind of people who believe they can do a better job than the previous person and will go and try the upgrade in any case! ;)

Sure ! BTW the Vodafone UK firmware works like a bomb and works with MTN and Vodacom SIM cards !!! Cool !!!

Maybe I took a chance but it was worth it.

BTW the firmware version is 11.117.09.00.00 and it's all OK !!!

[vodacom3g]

Sure ! BTW the Vodafone UK firmware works like a bomb and works with MTN and Vodacom SIM cards !!! Cool !!!

Maybe I took a chance but it was worth it.

BTW the firmware version is 11.117.09.00.00 and it's all OK !!!

Cool, in our tests we had about a 50% kill-ratio, so either you were lucky or it's a new version. Will check up.

[vodacom3g]

Kill == Modem Brick'age by way of firmware-change in this context?

Yup :) Although after the thing dies, you feel like smashing it to pieces....;)

[vodacom3g]

Strangely enough I have never experienced such rage - I have done a fair number of BIOS & firmware upgrades on various devices, and so far I have been extremely lucky and not bricked anything <touch_wood/>.

I've had my fair share of problems induced by upgrades. :)

[AirWolf]

I've had my fair share of problems induced by upgrades. :)

Me too:o (http://mybroadband.co.za/vb/showthread.php?t=81200)

[Jola]

Cool, in our tests we had about a 50% kill-ratio, so either you were lucky or it's a new version. Will check up.


Maybe I didn't have trouble because I did about four upgrades from the old one that came with the E220 up through the present one ? So it wasn't a huge sudden change from very old to very new, but a gradual process.

Whatever the reason, I won't be updating the firmware again for a while because I am happy with the present setup ! Now I can concentrate on other cool gadgets again.

[vodacom3g]

Maybe I didn't have trouble because I did about four upgrades from the old one that came with the E220 up through the present one ? So it wasn't a huge sudden change from very old to very new, but a gradual process.

Whatever the reason, I won't be updating the firmware again for a while because I am happy with the present setup ! Now I can concentrate on other cool gadgets again.

Incremental upgrades make a lot of sense.

Typically software developers will only test compatibility not more than 2 versions back. If you then do a big jump in version numbers (say 1.0 to 3.4), it can fail, but doing a few intermediate upgrades (1.0->1.4->2.0->2.5->3.0->3.4) often works better. I just picked these numbers but you get the idea.

Normally firmware upgrades should just fail, not brick the device. But it happens. I bricked an (perfectly working) old motherboard the other day by doing a BIOS upgrade. Normal recovery methods don't work, so I'll have to put the BIOS into a EEPROM burner to fix.

You've probably reached the pinnacle for the E220, so I agree you can now leave it as is.

[Iam3G]

hello all.am using E220 something and am always connected to the gprs,when i go to another area about 10 mins drive i have blue light which shows 3G.and when i came back to ma area it turn to gprs again,is there something i can do to get fast connection?thanks.

For your E220 you need to load version 3 of VMCLite, then go to Settings ->> Network Preference, and select 3G Only from the given options.

If you dont want to do that, you can always use Vodafone Mobile Connect, click on Manage Devices ->> Edit ->> Network Preference and then selecting 3G Only from the given options.

[Iam3G]

It must be VMC version 9.2.* - AFAIK VMC 9.1.* does not support the E220, whereas VMC 9.2.* does support the E220.

Thanks for the correction IC, but the route i gave for to set 3G Only is only applicable for 9.2. 9.1 has some other way of doing it.

The E220 doesnt work with 9.1 :confused:

I've seen it do many strange things with 9.1, but it does(kinda) work with it .

[Jola]

Some people have asked me what I did to upgrade my E220. I will come back later and provide a detailed description. However, please note that even though my setup works perfectly, and is capable of 7.2MBS, and supports MTN and Vodacom, I may have been lucky and I do not guarantee that anyone else will have the same success. Also be aware of the risks involved in upgrading firmware, and of potential impacts on your warranty. Now, with all the warnings out of the way, I will say that I would do it again.

[Iam3G]

I could be wrong about VMC 9.1, my post wasn't intended as a correction, but rather to augment what you had already posted, and encourage anyone about to download VMC to download 9.2.* instead of an older version - just in case :).

Ah yes the only version available to download from Vodacom's Website is 9.2. Then again... someone could google it and download the incorrect version from the Vodafone Websites.

[Iam3G]

I beg to differ on that point.

LOL your screenshot just proves my point even more :D

Let me make my post a bit clearer... i meant the only version of Vodafone Mobile Connect in the 9.x is 9.2, and thats the only one available on the website.

My post make sense now?

[dex_10]

I can also support Jola.

Did the firmware upgrade and it runs 100% for now. I was willing to take the chance seeing that I have battled with Vodacom far too long for support about my specific problem in my area without any joy. I might add that I do have a 7.2 Mbps capable cellphone as a standby. Wouldn't have taken the chance otherwise.

At least I now have an improvement in my general speed(did a Vodacom speedtest).

Good luck to those who are willing to take the chance!



Please don't publicly post the destructions here - if forumites insist on knowing, and are willing to take the risk for no apparent immediate gain [considering that neither Vodacom nor MTN fully support HSDPA 7.2 at this time], then they can ask you via private message. Obviously when 7.2 is supported, detailed instructions can be publicly posted at that time - it's just not worth the risk at this point in time, and it is enough for forumites to know that there is a chance of bricking their E220 and downgrading it to a paperweight.

[Iam3G]

Seems like a rebellion against Vodacom going on :D

I wonder if i'll get any customers requesting the 7.2 Firmware update, and how they'll react if i refuse to do it.

[vodacom3g]

Seems like a rebellion against Vodacom going on :D

I wonder if i'll get any customers requesting the 7.2 Firmware update, and how they'll react if i refuse to do it.

How exactly will they benefit by you upgrading their modems to 7.2?

People seems to miss the point that the network is not yet on 7.2 and even if it was (;)), you can't get it yet.

So once you can be provisioned for 7.2, we'll post the relevant firmware on the download section.

Can you contact Microsoft today and ask (nay insist) for the patches that will be released in July?

7.2 firmware is not officially available from Vodacom. And as a Vodacom support person you should not attempt to load it.

We can't stop people from loading it obviously, but it's at their risk. You can't make that risk Vodacom until it's official.

[Jola]

Please don't publicly post the destructions here - if forumites insist on knowing, and are willing to take the risk for no apparent immediate gain [considering that neither Vodacom nor MTN fully support HSDPA 7.2 at this time],], then they can ask you via private message

OK.

[Donny31]

Hi all

Second time this happened. Was busy working on the net when the connection on my E220 changed from HSDPA to GPRS. (Actually heard something on through the pc speakers when it happened) Rebooted, unplugged even phoned Vodacom's Dedicated Data helpline but since last night, I'm connected at a zippy 53.6kbps!

Any help or advice shall be appreciated.

Cheers

Donald

[dex_10]

All I can say is that I got sick, sick, sick of the "no service" policy of 155. My service request with them has now been outstanding for almost a month!!! They keep on telling me that "Somebody Else" will phone me back from their "Network Dept" regarding my speed problem. I am still waiting:mad:

That is why I had to try all kinds of methods to solve the problem myself seeing that they are not willing to assist a contract customer. They have signed me on for 24 months so what do they care about customer now. I am stuck!

To all potential Vodacom customers I can only say beware! I am spending all my time to try and sort out this problem instead of attending to my normal work via the Internet.

If I was a nasty person I could have posted that link to the 7.2 firmware here. Does 155 realise what big mistakes they are making by not supplying customers with proper support? Just think what could have happened if I was abrupt and decided to place the link here. They must realise that we as the customers do have rights and powers!

OK, so now kick/ban me from this room. At least I had my five minutes of fame to say what I think seeing that 155 does not care a bit. Come on Vodacom please employ proper support staff, Vodacom3G can't do all the work for you!

[Iam3G]

How exactly will they benefit by you upgrading their modems to 7.2?

People seems to miss the point that the network is not yet on 7.2 and even if it was (;)), you can't get it yet.

So once you can be provisioned for 7.2, we'll post the relevant firmware on the download section.

Can you contact Microsoft today and ask (nay insist) for the patches that will be released in July?

7.2 firmware is not officially available from Vodacom. And as a Vodacom support person you should not attempt to load it.

We can't stop people from loading it obviously, but it's at their risk. You can't make that risk Vodacom until it's official.

:confused::confused::confused:

How is this directed at me? When i whole heartedly agree with you :confused:

[Iam3G]

Hi all

Second time this happened. Was busy working on the net when the connection on my E220 changed from HSDPA to GPRS. (Actually heard something on through the pc speakers when it happened) Rebooted, unplugged even phoned Vodacom's Dedicated Data helpline but since last night, I'm connected at a zippy 53.6kbps!

Any help or advice shall be appreciated.

Cheers

Donald

Try a 3G Only Profile? Which version of VMC/VMCLite are you using?

[vodacom3g]

:confused::confused::confused:

How is this directed at me? When i whole heartedly agree with you :confused:

My point was that you don't need to 'refuse' to do anything.

How can you 'refuse' to upgrade a modem if you don't have the firmware in the first place?/

By 'refusing' you imply you do have the firmware but won't load it for a customer.

In your Vodacom support capacity you DON'T have any 7.2 firmware. There is no official Vodacom 7.2 firmware yet.

Lastly, even if a sub loads 7.2 firmware, what benefit did he derive?

Makes more sense?

[Iam3G]

My point was that you don't need to 'refuse' to do anything.

How can you 'refuse' to upgrade a modem if you don't have the firmware in the first place?/

By 'refusing' you imply you do have the firmware but won't load it for a customer.

In your Vodacom support capacity you DON'T have any 7.2 firmware. There is no official Vodacom 7.2 firmware yet.

Lastly, even if a sub loads 7.2 firmware, what benefit did he derive?

Makes more sense?

Thanks. By 'refuse' i meant informing the customer that its not available yet. Sorry for my misunderstanding.

P.S. I dont even do Firmware/Software upgrades if i feel its not really neccesary. As the Rule of Thumb goes, if it aint broke, dont fix it! Only if the customer insists, then i do it. I also tell them that there is no Guarantee that it will make a difference, and that it could make things worse(hence the rule of thumb).

[Iam3G]

I believe it was the following in your other post:Which v3g seems to have confirmed in his reply :D.

Ja i understand that now and apollogized for my misunderstanding :D

[ChainSaw]

I've been able to connect with signals weaker than -99dBm.
Are you sure your network has 3G coverage in your area? When you force 3G and your own network doesn't have coverage, you can see the signal strengths of other 3G networks even though you can't connect to them.

Sorry, not actualy the subject open for discussion, but I am looking for advise. Hardware E220 with Mobile Partner or I have tried E620(ginggs tool) too. If I open the dashboard, force 3G it shows me a signal strenth of -99dBm. But as soon as I try to connect the error massage I receive states that the remote computer is not functioning or disconnected!! Any sagestions? I connect via Edge and GPRS just fine. :(

[ginggs]

You should get around 15dB gain with an external antenna (7+8).
And then lose about 6 in the inductive coupler, which reminds me I still have yours. :o

What concerns me about ChainSaw's complaint is that he can connect on 3G, but doesn't get any data going through, and his dashboard gives him an error after some time. It sounds to me like he's unable to authenticate or get an IP address or something on those lines.
I've been able to connect with signals much worse than what he's getting.

[ChainSaw]

What concerns me about ChainSaw's complaint is that he can connect on 3G,

Ginggs, perhaps a miss comunication on my side, I am unable to connect via 3G, the dashboard starts dialing but does not authenticate, it takes about 30 to 40 seconds and then give me the error, (Remote Compu....... ) On the E620 tool, it shows me no progress, because it is basicaly using windows dialup services, it just doesn't connect and if I click on the connect button after about a minute it tells me that the connection is active. But it doesn't show me a connection icon in the taskbar neither is there any comms.


but doesn't get any data going through, and his dashboard gives him an error after some time. It sounds to me like he's unable to authenticate or get an IP address or something on those lines.

Or perhaps it is just me not understanding what you mean by connect, thanks anyhow! :o

[robinio]

Yup :) Although after the thing dies, you feel like smashing it to pieces....;)

Is there any chance to bring such a modem back to life? Few minutes back I tried to upgrade firmware on my Huawei E220 and now only green light is blinking peacefully...

:(

Any help would be greatly appriciated.

Robert

PS: I tried to install VMCLite_E220_3_2_1_156_standard.exe

[ginggs]

Is there any chance to bring such a modem back to life? Few minutes back I tried to upgrade firmware on my Huawei E220 and now only green light is blinking peacefully...
I was able to bring one back to life after a failed flashing by removing the device, removing the SIM card and then reflashing. Hope this helps.

[vodacom3g]

Is there any chance to bring such a modem back to life? Few minutes back I tried to upgrade firmware on my Huawei E220 and now only green light is blinking peacefully...

:(

Any help would be greatly appriciated.

Robert

Which version firmware, from where, did you try and load?

[[OUPA]MrNutz]

hey peeps.

i've got a lady who has purchased herself an e220.

i've loaded the latest dashboard software (from VC site) - yet - i also get disconnects..signal is 4/5 and a -t ping to 196.25.1.1 has got no packet loss.

the unit just disconnects at random.

any ideas?

[hxc87x]

i've got a E220 which i use on my desktop... is there a way that i can create a wireless network so i can surf with my laptop and iphone without having to disconnect my e220 from my desktop?