MyBroadband - Cell C Broadband and Mobile Internet | LTE, HSPA+, 3G, EDGE, GPRS and BIS http://mybroadband.co.za/vb/ Cell C boadband and mobile data discussions - LTE, HSPA+, HSDPA, 3G, EDGE, GPRS and BIS en Sat, 25 May 2013 01:51:35 GMT vBulletin 5 http://mybroadband.co.za/vb/images/misc/rss.png MyBroadband - Cell C Broadband and Mobile Internet | LTE, HSPA+, 3G, EDGE, GPRS and BIS http://mybroadband.co.za/vb/ coverage. http://mybroadband.co.za/vb/showthread.php/532697-coverage?goto=newpost Fri, 24 May 2013 08:10:02 GMT Hello gents.

Cell is giving me problems with late sms's. Voicemails i get 2 days later and and and. My contract is running out soon. Was thinking of going to 8ta because my wifi comes from there. Hows their cell coverage compared to cell c?

thanks
S ]]> Cell C Broadband and Mobile Internet | LTE, HSPA+, 3G, EDGE, GPRS and BIS SaTTRyN http://mybroadband.co.za/vb/showthread.php/532697-coverage Pitty!! http://mybroadband.co.za/vb/showthread.php/532671-Pitty!!?goto=newpost Fri, 24 May 2013 07:06:33 GMT often at shows we will see cellC tent/stand doing promotions!! as I was looking for a better priced data and calls, though time to give cell C a try got a sim card, free from one of the cellC shops, great went and bought a voucher, should of bought a smaller voucher, so be it!! wen I... often at shows we will see cellC tent/stand doing promotions!!

as I was looking for a better priced data and calls, though time to give cell C a try

got a sim card, free from one of the cellC shops, great
went and bought a voucher, should of bought a smaller voucher, so be it!!
wen I uploaded the money, great, go free data and and and , though wow this is great!!

then it all went bad!!
data connection at home, edge only, after having been told that I should have full coverage
at work a very week 3G
so though will just use us the money making phone calls
that is no good either!! breaks up and general bad signal in general, almost every where we go!!

though might be the cell phone, as I was using a older hand set, so inserted a sim card from a different/usual network, and no more reception issues!!

thought that cell C had sorted out their coverage and reception issues
obviously not!!

it does not help cellC has this big advertising campaign about the call rates, if the thing dosent work in the 1st place!!
:mad::sick::( ]]> Cell C Broadband and Mobile Internet | LTE, HSPA+, 3G, EDGE, GPRS and BIS kfxnando http://mybroadband.co.za/vb/showthread.php/532671-Pitty!! Do you roam? http://mybroadband.co.za/vb/showthread.php/532457-Do-you-roam?goto=newpost Thu, 23 May 2013 11:38:42 GMT I have been experiencing a lot of dropped calls while driving with my phone set to roam on Vodacom at will. Since I changed the phone to Cell C only, things have improved.... What do most of you do? Stick on Cell C until you are in a zero coverage area and then allow your phone to roam on Cell... I have been experiencing a lot of dropped calls while driving with my phone set to roam on Vodacom at will. Since I changed the phone to Cell C only, things have improved....

What do most of you do? Stick on Cell C until you are in a zero coverage area and then allow your phone to roam on Cell C, or do you have roaming on all the time? ]]> Cell C Broadband and Mobile Internet | LTE, HSPA+, 3G, EDGE, GPRS and BIS flashsa http://mybroadband.co.za/vb/showthread.php/532457-Do-you-roam CellC Big Bucks SMS competition http://mybroadband.co.za/vb/showthread.php/532168-CellC-Big-Bucks-SMS-competition?goto=newpost Wed, 22 May 2013 14:07:09 GMT Hi CellC Is this free or R1.50 per sms? Hi CellC

Is this free or R1.50 per sms? ]]> Cell C Broadband and Mobile Internet | LTE, HSPA+, 3G, EDGE, GPRS and BIS abzo http://mybroadband.co.za/vb/showthread.php/532168-CellC-Big-Bucks-SMS-competition Cell C blocking PirateBay.org, or the other way around? http://mybroadband.co.za/vb/showthread.php/532148-Cell-C-blocking-PirateBay-org-or-the-other-way-around?goto=newpost Wed, 22 May 2013 13:31:34 GMT I am not able to access my lovely site. Any one else having similar issues? I am not able to access my lovely site. Any one else having similar issues? ]]> Cell C Broadband and Mobile Internet | LTE, HSPA+, 3G, EDGE, GPRS and BIS Afrikali http://mybroadband.co.za/vb/showthread.php/532148-Cell-C-blocking-PirateBay-org-or-the-other-way-around Galaxy S4 LTE http://mybroadband.co.za/vb/showthread.php/532046-Galaxy-S4-LTE?goto=newpost Wed, 22 May 2013 10:13:28 GMT Any ideas when that will become available on Cell C? Will it cost the same on contract, more, etc? Any ideas when that will become available on Cell C? Will it cost the same on contract, more, etc? ]]> Cell C Broadband and Mobile Internet | LTE, HSPA+, 3G, EDGE, GPRS and BIS whatwhat http://mybroadband.co.za/vb/showthread.php/532046-Galaxy-S4-LTE Cell C 3G on iPad - no connectivity http://mybroadband.co.za/vb/showthread.php/530790-Cell-C-3G-on-iPad-no-connectivity?goto=newpost Fri, 17 May 2013 12:09:11 GMT Dear Cell C representative, It seems that the carrier settings applicable for the Apple iPad gives higher preference to the EDGE network, rather than the 3G network. In certain areas, where there is 3G, the iPad registers an EDGE signal, and internet connectivity is incredibly slow, up to the... Dear Cell C representative,

It seems that the carrier settings applicable for the Apple iPad gives higher preference to the EDGE network, rather than the 3G network. In certain areas, where there is 3G, the iPad registers an EDGE signal, and internet connectivity is incredibly slow, up to the point where no websites open due to a timeout.

If I change the network selection from Automatic to manual, and manually select Cell C, the 3G connectivity is restored. It remains on the 3G network, up to a point where I put the iPad to sleep. If I want to use the iPad, after a period of time, and awake the device, it defaults back to EDGE. I then have to go through the manual network selection process to reinstate the 3G state.

Can this be fixed through a carrier settings update? It's highly frustrating. Not enjoying the hassle to get the "whoooooosh".

Any other users experiencing this annoyance?

Many Thanks ]]> Cell C Broadband and Mobile Internet | LTE, HSPA+, 3G, EDGE, GPRS and BIS Hito http://mybroadband.co.za/vb/showthread.php/530790-Cell-C-3G-on-iPad-no-connectivity Too long to setup call http://mybroadband.co.za/vb/showthread.php/530552-Too-long-to-setup-call?goto=newpost Thu, 16 May 2013 12:37:54 GMT not sure if this is a cell c thing only. In the past month I experience very poor call setup. When dailing a no, even cell c to cell c, takes sometimes up to 20 to 30 seconds to get a ring. Other times it just disconnects and one has to try several attempts before getting through. It is not... not sure if this is a cell c thing only. In the past month I experience very poor call setup. When dailing a no, even cell c to cell c, takes sometimes up to 20 to 30 seconds to get a ring. Other times it just disconnects and one has to try several attempts before getting through.

It is not restricted to any particular area. Call quality has also diminished substantially over the past 2 months.

Is this a common issue? ]]> Cell C Broadband and Mobile Internet | LTE, HSPA+, 3G, EDGE, GPRS and BIS torgo http://mybroadband.co.za/vb/showthread.php/530552-Too-long-to-setup-call Cell C samsung ativ smart pc http://mybroadband.co.za/vb/showthread.php/530486-Cell-C-samsung-ativ-smart-pc?goto=newpost Thu, 16 May 2013 09:56:31 GMT Hi All, Maybe someone found a way already by checking data usage without logging on to my tools account or removing the sim card and use it another phone to check your data balance. spoke to the shops and the customer centres and no one can assist me. Hi All,

Maybe someone found a way already by checking data usage without logging on to my tools account or removing the sim card and use it another phone to check your data balance.

spoke to the shops and the customer centres and no one can assist me. ]]> Cell C Broadband and Mobile Internet | LTE, HSPA+, 3G, EDGE, GPRS and BIS No-Rules http://mybroadband.co.za/vb/showthread.php/530486-Cell-C-samsung-ativ-smart-pc <![CDATA[CellC: want to upgrade but no one has any stock [solved]]]> http://mybroadband.co.za/vb/showthread.php/530062-CellC-want-to-upgrade-but-no-one-has-any-stock-solved?goto=newpost Wed, 15 May 2013 06:14:34 GMT Is there someone here from CellC that can assist me? I want to upgrade but the nearest CellC stores don't have any stock of the advertised phone and I can't get through on the help line. ]]> Cell C Broadband and Mobile Internet | LTE, HSPA+, 3G, EDGE, GPRS and BIS senyetse http://mybroadband.co.za/vb/showthread.php/530062-CellC-want-to-upgrade-but-no-one-has-any-stock-solved <![CDATA[Cell C blocking Speedtest.net, or the other way around? [solved]]]> http://mybroadband.co.za/vb/showthread.php/529982-Cell-C-blocking-Speedtest-net-or-the-other-way-around-solved?goto=newpost Tue, 14 May 2013 15:40:06 GMT I dunno if i am missing something, but am unable to access the www.speedtest.net webpage from my Cell C internet connection. I can access every other website without a problem, and my skype and other services work without a problem. I can go to support.speedtest.net , their pingtest website... I dunno if i am missing something, but am unable to access the www.speedtest.net webpage from my Cell C internet connection.

I can access every other website without a problem, and my skype and other services work without a problem. I can go to support.speedtest.net , their pingtest website also. When i do type in http://www.speedtest.net i get the following error:

Access to the webpage was denied
You are not authorized to access the webpage at http://www.speedtest.net/. You may need to sign in.
HTTP Error 403 (Forbidden): The server refused to fulfill the request.

I have tried 3 different browsers, and the app on my android tablet even gives network errors.
I decided used tunnelbear VPN software to fake like i am in the US , and guess what.....was able to do a speedtest without a problem. When i disble the VPN, it stops working again

Anyone else experiencing this problem? ]]> Cell C Broadband and Mobile Internet | LTE, HSPA+, 3G, EDGE, GPRS and BIS imranpanji http://mybroadband.co.za/vb/showthread.php/529982-Cell-C-blocking-Speedtest-net-or-the-other-way-around-solved CellC Website down? http://mybroadband.co.za/vb/showthread.php/529922-CellC-Website-down?goto=newpost Tue, 14 May 2013 13:07:10 GMT Hi I cannot seem to get to www.cellc.co.za Anybody else? Hi

I cannot seem to get to www.cellc.co.za

Anybody else? ]]> Cell C Broadband and Mobile Internet | LTE, HSPA+, 3G, EDGE, GPRS and BIS Keegan http://mybroadband.co.za/vb/showthread.php/529922-CellC-Website-down <![CDATA[My Cell C Experience [solved]]]> http://mybroadband.co.za/vb/showthread.php/529828-My-Cell-C-Experience-solved?goto=newpost Tue, 14 May 2013 10:08:28 GMT I thought I would share my Cell C experience with everyone to possibly prevent others falling into this trap of none service. In March I decided to make a move to Cell C for their Blackberry Z10 deal and leave Vodacom who I had been with for the past 7 years. The signup process was quick,... I thought I would share my Cell C experience with everyone to possibly prevent others falling into this trap of none service.

In March I decided to make a move to Cell C for their Blackberry Z10 deal and leave Vodacom who I had been with for the past 7 years.

The signup process was quick, easy and effective but everything just went downhill from there.

A week after signing up I received my phone and immediately started noticing that my phone's speakers would just stop working for no apparent reason, I could not find a pattern and thus resolve it myself and so phoned Cell C direct to come and fetch the phone and replace it as it was within the 7 day period.

Phoning day in and day out I was unable to get through to Cell C direct as I would have to hold on for 30min+ and calls would randomly drop as someone answered.

Finally I got through to Cell C and I explained to them what happened, they understood that I had been calling and even though I was out of the 7 day period they would book it in as an Out of Box Failure.

Needless to say I was delighted by this, the service representative, one Sipho Sithole told me that the courier company would come fetch the handset and that I would have a new phone within 21 days.

The very next morning the courier company pitched up and I handed them the phone.

A week went by and being the impatient guy I am, I decided to contact repairs to see what the progress was. I was told that the OBF was declined as the accessories weren't included.

Quite frustrated by the fact that they could not just call me and tell me the accessories weren't included and just decline it by default, I was told that a normal repair process would now be followed, meaning another 21 days.

I made peace with the fact that the phone was just going to be repaired and I would soon have my new phone back.

2 weeks after finding out that a normal repair would be done I decided to phone Cell C again, this time I was told that that phone had only been booked in the day before.

Does it take 2 weeks to be booked out of OBF and into normal repairs?

So now I still don't have an answer regarding where my phone is and what is being done to it.

Every time I make a complaint on Hellopeter, the buck just gets passed and Call Centre staff are inept to deal with customers queries.

At this point it doesn't help getting angry over Cell C's lack of service anymore and I've just accepted that it would be cheaper for me to just cut my losses, cancel my contract and move back to Vodacom.

I would like the Cell C rep's opinion on this, is this how every customer is treated? ]]> Cell C Broadband and Mobile Internet | LTE, HSPA+, 3G, EDGE, GPRS and BIS 41eight http://mybroadband.co.za/vb/showthread.php/529828-My-Cell-C-Experience-solved Deceptive 15c/MB data rate http://mybroadband.co.za/vb/showthread.php/529782-Deceptive-15c-MB-data-rate?goto=newpost Tue, 14 May 2013 07:36:56 GMT I'm quite disappointed by CellC's deceptive marketing campaign where out-of-bundle data rates are touted to be the same as in-bundle-rates at 15c/MB. I just received my statement for April for my 99c Straight Up contract with a data usage of 1600MB. I don't contest the amount of data used. But I am unhappy with the tariff at which it was charged.

I was assured when taking out the contract that the out-of-bundle rate will be 15c/MB when the data bundle that is part of the contract is depleted. Now, I realize that I am in fact being charged a tariff of 85c/MB ex VAT (basically R1/MB)

I phoned the call center and was told that it is indeed an incorrect tariff and the issue was escalated. I received a reference number for the call and was told that an agent will contact me.

After browsing around, I found out that I was not the only person caught by the deceptive wording. It turn out that the data bundle bundled with your contract is not in fact a "bundle". The bundle in "out-of-bundle" specifically refers the the bolt-on SmartData data bundles that are purchased at R15/mb, NOT the included SmartData data bundle that is part of your contract benefits.

The unfortunate part is, that this little caveat is NOT mentioned anywhere in the terms and conditions of my contract. It is also NOT mentioned in the press release where CellC announced the 15c/MB data tariffs:

http://www.cellc.co.za/explore/newsr...data-portfolio
Quote:
Cell C today announced that as part of its pricing revamp, the company has reduced its standard data rate to R0.15c per MB for in and out-of-bundle usage across its entire mobile data product portfolio.

The new flat rate applies to all prepaid and contract data bundles and packages from 1 August 2012.
So, to all: BEWARE there is always a catch, you must BUY another data bundle to get the lower tariff. I now set up a R7.50 / 50MB per month data bundle so that I can qualify for the 15c out-of-bundle tariff. I welcome CellC's comments on the matter ]]> Cell C Broadband and Mobile Internet | LTE, HSPA+, 3G, EDGE, GPRS and BIS recre8 http://mybroadband.co.za/vb/showthread.php/529782-Deceptive-15c-MB-data-rate Samsung galaxy s4 data roaming http://mybroadband.co.za/vb/showthread.php/529594-Samsung-galaxy-s4-data-roaming?goto=newpost Mon, 13 May 2013 14:11:54 GMT I have my s4 for a few days now and notice that sometimes my signal goes from edge or 3g to "R", I then get a message saying that I should switch on data roaming.
This happens locally, for example, yesterday I went from umhlanga to sibaya casino, roughly 10 km away. And at sibaya it switched to "R".
Will there be added costs on my bill if I switch on data roaming? ]]> Cell C Broadband and Mobile Internet | LTE, HSPA+, 3G, EDGE, GPRS and BIS brianssj100 http://mybroadband.co.za/vb/showthread.php/529594-Samsung-galaxy-s4-data-roaming