fixx
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MWEB Guy

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24-05-2013, 05:35 PM

MWEB Guy replied to a thread MWEB Uncapped ADSL Feedback - Part 2 in ADSL ISP Discussions

Hi intensive Thank you for the positive feedback. Glad that your MWEB account is now working after a Telkom port reset :-)

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8501 replies | 361588 view(s)
24-05-2013, 01:02 PM

MWEB Guy replied to a thread MWEB Uncapped ADSL Feedback - Part 2 in ADSL ISP Discussions

Good Day any14, I do not believe that any of our staff members would make a statement like that; as it is not true. Please provide me the persons...

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8501 replies | 361588 view(s)
24-05-2013, 12:58 PM

MWEB Guy replied to a thread MWEB Uncapped ADSL Feedback - Part 2 in ADSL ISP Discussions

Good Afternoon HelterSkelter, I am in the process of confirming this.

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8501 replies | 361588 view(s)
24-05-2013, 10:49 AM

MWEB Guy replied to a thread ADSL Disconnecting at night!! in ADSL Discussions

Good Day Klaasman, do you only encounter the problem when WoW? Please also provide me your MWEB account details. Good Day Demon7, does the...

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6 replies | 164 view(s)
24-05-2013, 10:35 AM

MWEB Guy replied to a thread Slow DSL experience in ADSL Discussions

Good Day CrazYmonkey, you spoke to me on the 12th and you provided me trace routes to bbc and mweb. The trace routes showed latency of over 3000ms...

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3 replies | 184 view(s)
24-05-2013, 10:13 AM

MWEB Guy replied to a thread No Internet :-( in ADSL Discussions

Good Day Charis76, I have logged a technical call back for tomorrow morning. Please let me know if you obtain a resolution during the course of...

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4 replies | 203 view(s)
23-05-2013, 09:50 PM

MWEB Guy replied to a thread MWEB Uncapped ADSL Feedback - Part 2 in ADSL ISP Discussions

Hi feo We do not provide different DNS's numbers out to customers as it is assigned automatically.

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8501 replies | 361588 view(s)
23-05-2013, 09:38 PM

MWEB Guy replied to a thread MWEB Uncapped ADSL Feedback - Part 2 in ADSL ISP Discussions

Hi feo Your 2nd post brought more clarity to your query/setup needs. It's more of a peripheral to the basic ADSL setup. When connecting with...

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8501 replies | 361588 view(s)
23-05-2013, 09:23 PM

MWEB Guy replied to a thread MWEB Uncapped ADSL Feedback - Part 2 in ADSL ISP Discussions

Hi feo When connecting with an MWEB account, your setup should obtain the DNS's automatically. If you going to assign DNS's then certain services...

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8501 replies | 361588 view(s)
23-05-2013, 08:02 PM

MWEB Guy replied to a thread MWEB Uncapped ADSL Feedback - Part 2 in ADSL ISP Discussions

Hi King_Anon Please send me your MWEB account details and comparative tests of all 3 accounts.

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8501 replies | 361588 view(s)
23-05-2013, 06:55 PM

MWEB Guy replied to a thread MWEB Uncapped ADSL Feedback - Part 2 in ADSL ISP Discussions

Hi intensive I had a look into your account and from the amount DL so far shows your usage is good. Is there anything running in the background...

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8501 replies | 361588 view(s)
23-05-2013, 12:24 PM

MWEB Guy replied to a thread Mweb Premium uncapped or Afrihost business uncapped - 4mb in ADSL ISP Discussions

These speeds you are referring too, are they only on news that you are experiencing this with? Also, what other active traffic do you have running in...

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26 replies | 626 view(s)
23-05-2013, 11:13 AM

MWEB Guy replied to a thread Mweb Premium uncapped or Afrihost business uncapped - 4mb in ADSL ISP Discussions

Hi shreez If you are on a shaped account, bear in mind that the network is shaped dynamically. There are certain protocols that receive higher...

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26 replies | 626 view(s)
22-05-2013, 08:16 PM

MWEB Guy replied to a thread MWEB Uncapped ADSL Feedback - Part 2 in ADSL ISP Discussions

Hi CodeMaster Is the DSL light flashing and have you checked with Telkom if any issues in your area or line? Can't see anything wrong on your...

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8501 replies | 361588 view(s)
22-05-2013, 07:57 PM

MWEB Guy replied to a thread MWEB Uncapped ADSL Feedback - Part 2 in ADSL ISP Discussions

Hi zs6cey Please PM me the account holders name and your contact number.

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8501 replies | 361588 view(s)
22-05-2013, 07:51 PM

MWEB Guy replied to a thread MWEB Uncapped ADSL Feedback - Part 2 in ADSL ISP Discussions

Hi zs6cey I will log a technical specialist call back for you. Did you see the 2nd hop of the tracert sent? It looks like you have a possible...

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8501 replies | 361588 view(s)
22-05-2013, 07:34 PM

MWEB Guy replied to a thread MWEB Uncapped ADSL Feedback - Part 2 in ADSL ISP Discussions

Hi zs6cey Can you please send me tracert from www.google.com done with all 3 accounts when this happens. Also include continues ping results.

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8501 replies | 361588 view(s)
22-05-2013, 06:16 PM

MWEB Guy replied to a thread MWEB Uncapped ADSL Feedback - Part 2 in ADSL ISP Discussions

Hi Kush I have refreshed your account. Please also ask Telkom to recreate the ADSL port. Are you running downloads and trying to browse?

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8501 replies | 361588 view(s)
22-05-2013, 06:11 PM

MWEB Guy replied to a thread MWEB Uncapped ADSL Feedback - Part 2 in ADSL ISP Discussions

Hi DarkSpectre Please see PM I sent you.

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8501 replies | 361588 view(s)
22-05-2013, 04:42 PM

MWEB Guy replied to a thread MWEB Uncapped ADSL Feedback - Part 2 in ADSL ISP Discussions

Hi Schitzo Can you please send me tracert from www.google.com done with all 3 accounts when this happens. Also include continues ping results.

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8501 replies | 361588 view(s)
22-05-2013, 10:38 AM

MWEB Guy replied to a thread Mweb Premium uncapped or Afrihost business uncapped - 4mb in ADSL ISP Discussions

Good day, please see the private message I have sent you.

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26 replies | 626 view(s)
22-05-2013, 08:20 AM

MWEB Guy replied to a thread MWEB Uncapped ADSL Feedback - Part 2 in ADSL ISP Discussions

Good Morning NoLogic001, please send me your MWEB account details via private message. Have you tried using the news server IP to connect with?

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8501 replies | 361588 view(s)
22-05-2013, 08:19 AM

MWEB Guy replied to a thread MWEB Uncapped ADSL Feedback - Part 2 in ADSL ISP Discussions

Good Morning, please see the private message I have sent you.

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8501 replies | 361588 view(s)
21-05-2013, 09:40 PM

MWEB Guy replied to a thread MWEB Uncapped ADSL Feedback - Part 2 in ADSL ISP Discussions

Hi kimbo As mentioned before torrents, p2p and such traffic receives the lowest priority and these speeds have never been guaranteed by us.

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8501 replies | 361588 view(s)
21-05-2013, 09:38 PM

MWEB Guy replied to a thread MWEB Uncapped ADSL Feedback - Part 2 in ADSL ISP Discussions

Hi Scuderia47 Any 1 click file Hosting site falls into our shaping traffic.

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8501 replies | 361588 view(s)
21-05-2013, 08:19 PM

MWEB Guy replied to a thread MWEB Uncapped ADSL Feedback - Part 2 in ADSL ISP Discussions

Hi zs6cey I had a look into your account and can't find any issues with it. Your DL usage is great. Please provide me with a speed test...

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8501 replies | 361588 view(s)
21-05-2013, 07:47 PM

MWEB Guy replied to a thread MWEB Uncapped ADSL Feedback - Part 2 in ADSL ISP Discussions

Hi PurSpyk!! We are doing everything we can to get to the bottom of your line issue. We will remain in contact with you until it is resolved.

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8501 replies | 361588 view(s)
21-05-2013, 06:43 PM

MWEB Guy replied to a thread MWEB Uncapped ADSL Feedback - Part 2 in ADSL ISP Discussions

Hi Gerhardva Please check if there is any difference to your connection now.

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8501 replies | 361588 view(s)
21-05-2013, 05:38 PM

MWEB Guy replied to a thread MWEB Uncapped ADSL Feedback - Part 2 in ADSL ISP Discussions

Hi Gerhardva The results posted is fine. Not all sites allows for 1 to ping pass a certain point or it does not allow 1 to ping it at all, which...

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8501 replies | 361588 view(s)
21-05-2013, 03:57 PM

MWEB Guy replied to a thread MWEB Uncapped ADSL Feedback - Part 2 in ADSL ISP Discussions

Hi ScrumpyJ4ck Please provide me with your MWEB account details and I'll check your line readings. Also include a speed test and tracert from...

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8501 replies | 361588 view(s)

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Age: 34

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