Bl@nk
Senior Member

Thanx a lot. much appreciated

Hi. Just need to give you a heads up. They won't do anything if you have not tried to get the modem sorted through the normal channels. You have to take to a vodacare/repair outlet to give them a chance to fix or replace it and then have to escalate the problem. Only after that will Pieter try to sort it out. His e-mail is pieter@vodacom.co.za. Good luck and whatever you do - don't be rude in your mail. State only the facts and the processes you went through