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Yes, spoke to one of the techs from network planning, Cape Town, told me this issue is nothing new, CellC is using a microwave link between Brackenfell and Bellville. This link is over-capacity, therefore the slow/no speed, he cannot give me an ETA for the provisioning of fibre to tower for our area. I have requested a refund for myself, and my in-laws and parents, as I persuaded them to buy the promo offer and it's not working!
Thanks for the assistance, sad it has to come to this!
I forwaded your details to advance tech supoort, please advice if you have been contacted yet.