Please Respond :
Neotel's service is very poor..A few of their customers have already terminated their services due to the instability of their network. The engineers dont know what they are doing. Both call centre agents and field technicians need a lot of training on their product..
Have had slow speeds for almost eternity now and have changed my device twice in a space of 2weeks. this is apalling...If they cant solve a problem they just recommend a device swap..They should have done a bit of research before implementing such a pathetic device.
They say their lines are not shaped but guess what this is totally untrue...How about p2p????????
The latest scoop::::::
My device was deliverd by Courier direct and now Courier direct has jumped ship. Dont want to be associated with Neotel anymore, my guess Neotel is not paying them well enuff and obviously they are very disorganised..
I wish i had stayed with my pathetic Iburst...