What do you want from Neotel? (Take note Neotel)

L

Luf

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Guys - the then Neotel rep said that the company is constantly reading this forum. Lets give them a [realistic] list of what you want to see from neotel - interms of internet/products/voice/mobility/service etc. Realistic list please.

Take it away!
 
A CDMA router with an ethernet port. Preferably with a cordless phone as well so the phone and the router aren't in the same place.

Give me this and I will switch tomorrow.
 
Good latency...
Use of phone & internet
Faster speed
Internet only options
 
listen, neotel

whats with the 24 month contracts?
- im in Durban & eagerly waiting for coverage but these 24 month contracts are making me have 2nd thoughts.
theoretically, if u begin offering services now & i sign up -i will only end my contract in June 2010?
by then or before im sure that there will be some better offers coming up- even from u guys.what with all the submarine cables being laid.
so what- im supposed to be stuck with paying the same price and/or getting the same speed internet?

& unshaped/uncapped internet for a decent price(not decent compared to telkom,decent compared to Japan)- i use Kazaa P2P - i hope u dont mess me around- i will have a min of 40Gb monthly download.thats what i used to do with my Dial-up line- and i only used it during call-more time.
PLEASE DONT LIE ABOUT THE DOWNLOAD SPEEDS
AND WHATS WITH THIS DEPOSIT NONSENSE
PLEASE STATE THE AMOUNT REQUIRED AS DEPOSIT FOR EACH OPTION/PACKACKAGE CLEARLY AND BOLDLY.

and the issues that the guys above me raised.

there, that should do it.

thanks
 
Last edited:
- Ethernet connectivity
- Alternative hardware options
- more diverse packages, i.e. Internet only
- signal boosters (antennas, idiots)
- Month-to-month contracts, see point 2... no prob then.
- Coverage map(!!!!!), with list of areas currently being worked on, and list of future areas to be covered.
- A f*cking forum rep! (with fingers, that can at least do the 2-finger stab to reply a bit to posts)
- A built-in cappuccino maker in any piece of useless, outdated hardware that costs R2000+ (add it next to the ETHERNET PORT)
- Fire your idiot that apparently did all the extensive research, or lied about doing it to the potential client-base.
 
Ethernet router.
Concurrent voice and data - or a cheaper "internet" only package with no voice.
 
oh - a REPRESENTATIVE on this forum with the ability and power to respond to complaints / suggestions.
 
To perform and really... I mean ... really compete. Give us what Telkom denies us. ie true broadband.
 
UnoPanelvan said:
To perform and really... I mean ... really compete. Give us what Telkom denies us. ie true broadband.
Click to expand...

It seems they are indeed trying to compete with Telkom. So far they have nailed:
communication (avoid)
products (bad)
promises (broken)
roll-out (slow)

:D
 
I would like:

  1. An Ethernet Device
  2. More device options
  3. An Internet only package
  4. No 24 month contract
  5. A rep of the forum who answers questions and gets stuff done!
 
1. Ethernet device
2. Device that I can plug my analogue phone into
3. More device options
4. Internet only package
5. Month2 Month option
6. Speed and latency that are superior to Iburst
7. A decent forum rep
8. Coverage map
9. Website to be updated after every new area goes live
 
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