Sorry to say this, but,,,,, been there, done that!!!
I have called neotel and told their client service and technical departments that their phone sucked, even USB wasn't such a horror but why not call and net at the same time? are we back in the stone ages when you need to make a phone call you need to get off the net and then do it???? kind of reminds me of the very very old days with telkom and mweb dial-up.
I think they are just trying to make consumers pay for a very stupid decision they made bringing these useless devices into the country, there are so many CDMA devices out there that are 10 times better, just wonder if neotel will allow us to get those and use it....
As far as WIMAX is concerned, sorry but F**K NeverTel, and to all the people in bloem and PE that are stuggling to get signal, this will cheer you up, I'm in Kempton Park (right next to the Joburg Airport, large business and industry in the area) and I have no signal even for the basic "crappy phone" service.
And its always 1 month, and another month with NeverTel, thats how they work, u ask them for an ETA they say "u live in a very concentrated area, we expect there to be service soon" and i have no idea what soon means, a year? a decade or a century???
Honestly NeverTel is busy loosing me as a potential client, and being an IT professional that means many more clients for them as I suggest loads of people with their internet connections, I hate telkom but right now telkom is still the only choice, at least I can use my internet and make a call at the same time. so......