Neotel FAQ – Devices

Need to find out if there is a Firmware update for the Neoflex device. It would be nice if it would reset a dead connection or allow uPNP so I can do it from the network. Even when connection dies, unit status indicates its connected which is not true. Futher more, if another user starts up their device, they will have your IP alocated to them. This means if you use dynDNS, someone else's connection gets really busy.
 
DOVADO UMR for NeoConnect Prime

Greetings everyone,

Last week we introduced a new firmware upgrade for our USB Mobile Broadband Router (known as the DOVADO UMR) which supports the NeoConnect Prime device via the USB port. The UMR can share out the single Internet connection via WLAN and/or multiple LAN ports. There is also an Ethernet WAN port in case you wish to use it as your primary/secondary line with ADSL or whatever.

More details are up on http://www.dovado.com/za , however, we keep a thread on this site alive for maintaining dialogue with such a great crowd of enthusiasts in South Africa. http://mybroadband.co.za/vb/showthread.php?t=142466

The UMR also supports 55 other models of USB modems spanning over three key technologies; those being 3G/HSPA, iBurst and CDMA. Firmware upgrades are the key value-add as we are constantly introducing new features and modem support.

Your support questions can be answered at [email protected]

:)

All the best,

Team DOVADO
 
NeoConnect Lite & Prime device same ?

Just wanted to know if the Lite & Prime devices were the same and if one needed to upgrade from Lite to Prime, what will be the procedure ?
 
If I get Neoconnect Prime can that phone that is plugged into my desktop share the internet connection with my lan/network card? Need to Know
 
Yep

You just need to right click on the connection and enable sharing. Microsoft will default your IP to 192.168.0.1 or some thing close to that. It starts a DHCP service on the PC concerned and other computers on your network can connect. Wala!

In the real world you will have to put in IP addresses manually including gateway and DNS as 192.168.0.1 to make sure its stable while allocating IPs to subsequent machines within the same subnet.
 
shaddowdragon said:
You just need to right click on the connection and enable sharing. Microsoft will default your IP to 192.168.0.1 or some thing close to that. It starts a DHCP service on the PC concerned and other computers on your network can connect. Wala!

In the real world you will have to put in IP addresses manually including gateway and DNS as 192.168.0.1 to make sure its stable while allocating IPs to subsequent machines within the same subnet.
Click to expand...

You can definitely do all this, for sure. The only issue is, you have to have that main computer on at all times if you want quick/instant access to the Internet by any of your wired computers. If you want to add a WLAN capability into all this, you will need at the bare minimum a WLAN Access Point as well. And then you also have to look at the greater scheme of things: a computer and a WLAN AP running side by side for a long time means just extra waste of resources and electricity. The point of a router such as ours is that it provides you the capability to instantly share the Internet connection, and make sure that it is constantly connected as well as it will be polling the connection regularly. Besides that, it can do a lot more, such as the SMS Remote Control, SMS Event and Traffic Notifications, and Home Automation as well. So what you're describing may be useful for the sporadic and planned Internet access within a home or SOHO environment where manual intervention is not a problem, but the UMR as a product was made for more than that. If not for any of these reasons, but for convenience, as it is there for the "Install-and-Forget" types of scenarios you can read about here: http://www.dovado.com/UMR_apps.html

All the best.
 
How good is neotel ?

Neotel services.....BIG Poblems

--------------------------------------------------------------------------------

For the last 4 weeks and longer.......although I am in a Execellent reception area...the service is a BIG FRUSTRATING PAIN. I have made the following observations.....Only about 20% of the time is a connection made.....within 10-15 minutes the connection fails..........speeds are very slow. Switching the router on/off in efforts to make a new connection drives you CRAZY!.
All the NEOTEL hopes and promises are duds. Complaints never get a follow-up. Despite all of this which I assume the management are ****ting themselves......they are strongly promoting the brand. Dont join you will be sorry!

Although Telkom and Iburst are bad ..........they now seem good in comparison.

Am I the only one suffering?
 
failion said:
Neotel services.....BIG Poblems

--------------------------------------------------------------------------------

For the last 4 weeks and longer.......although I am in a Execellent reception area...the service is a BIG FRUSTRATING PAIN. I have made the following observations.....Only about 20% of the time is a connection made.....within 10-15 minutes the connection fails..........speeds are very slow. Switching the router on/off in efforts to make a new connection drives you CRAZY!.
All the NEOTEL hopes and promises are duds. Complaints never get a follow-up. Despite all of this which I assume the management are ****ting themselves......they are strongly promoting the brand. Dont join you will be sorry!

Although Telkom and Iburst are bad ..........they now seem good in comparison.

Am I the only one suffering?
Click to expand...

When you say "router", do you mean the DOVADO UMR or the NeoConnect device?
 
Up Front Cost

@DOVADO You do realise that the question was asked and answered. I have looked at you device as well and its around a grand. As much as it is a great device I did not assume the guy had the money or not.

I did not get in myself as I bear the risk of having to test throughput again for wireless traffic. It took me a long time to get my wireless where it is with HD sharing over it. If I suggest he buys it and has a crap time with the new network, I would be accountable.

Your solution seems like a good alternative but, I have no track record for it. Connection sharing is built into windows and there is no immediate overhead. For a R1000 router I expect brilliance. I cannot measure what others expectations are. What I would like to request from you is the wireless performance benchmarks on your device for distance and throughput at each stage. That would be more compelling.

To be fair I know some people have bought your company's unit on your advise, what do they have to say about it overall?
 
Hi Shadow,

Sorry, I didn't realize to whom the question was directed to as my statement came right before his. I thought he was addressing it to me.

In regards to your question of any happy users. Sure, there are tons of them. You can search throughout the halls of this forum and you'll find many threads related to it, however, you can also look outside on Google and see what others have to say. There are forums in other countries as well, such as Ireland (boards.ie), Facebook, etc.

Here's one blogger in South Africa using it with Neotel: http://hertenberger.co.za/?p=4045

Cheers to you

PS: I shot a little video last week to show how to setup the DOVADO UMR with the NeoConnect Prime: http://www.youtube.com/watch?v=j5pkZ4wUpto
 
Last edited:
shaddowdragon said:
You just need to right click on the connection and enable sharing. Microsoft will default your IP to 192.168.0.1 or some thing close to that. It starts a DHCP service on the PC concerned and other computers on your network can connect. Wala!

In the real world you will have to put in IP addresses manually including gateway and DNS as 192.168.0.1 to make sure its stable while allocating IPs to subsequent machines within the same subnet.
Click to expand...

Thanks for the help since those people answering the phones have no idea that it can be done and force you to take the neoflex data only package. For the same price you get 15gig as compared to 10gig with neoflex.

I too have been having serious network problems and they do not come back to a person at all. I think they have hot a serious snag in their network just before they link up with the new sea cable.

I just wished they would provide us with information what the HELL IS GOING ON I mean we are paying for a service we are not getting! Plus if you make a living using the internet this becomes a serious problem!
 
I have the Dovado UMR and it does actually work quite well. With the frequent "disconnects" where it shows as being connected but actuall is'nt. The Dovado mitigates this with the "connection tracker". It pings externally and can either redial or bounce the UMR. I dig it!
 
NEOTEL (NOTEL)


i must say you webpage dose not work and as for your drivers page well i think your tech must go back to school to lean to setup your server so that a client can download your drivers. don't even think of trying neotel.com there you will find a date before finding drivers there i hate to say this but after failing to get the drivers from your website i will not be signing up with newtel ever
bad service all the way round you tech on the phone ! well maybe you should try phone your support service and see !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
hahahahahahahahahahahah the compliment page does not work to

NEOTEL (NOTEL)
 
Neotel Device

I am terminating neotel service end of this month, relocating to Mafikeng(NW) and neoconnect internet drops frequently. Why do i have to pay for the device that i ain't gonna be using?

Only been using this phone for 4months, don't want to keep it !!
 
The NeoConnect Prime device is the first of its kind in the world – a desktop wireless phone with high-speed Internet access based on CDMA EV-DO.
Click to expand...

***** in early wet my pants from laughing so hard
BTW I tried to the links to the drives and got the neotel logo "404"
 
Another question for the neotel fundis. I have a modem with a RUIM and a 15GB per month data bundle. I am happy with it but I want to order another RUIM with 15GB data on the month to month option (since they dont have any upgrade option bigger than 15GB). Neotel says it is impossible since they can only allow one ruim per modem.

Is this true?

They advised me to buy a prepaid RUIM and load prepaid data (which of course is more expensive) and use it when my data bundle is depleted. This advice made me even more suspicious of the fact that they are not allowed to register 2 RUIMs on one device...
 
About time to update this not so? Last done 6 years ago?????????
 
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