*READ FIRST* MTN Network Status & Issues (DNS, Throughput and Latency)

[Snakediver]

same here in willows bloemfontein,connects for a few minutes with terrible speed and then disconnects, started yesterday afternoon for me

[ambroseg1]

same here in willows bloemfontein,connects for a few minutes with terrible speed and then disconnects, started yesterday afternoon for me

we are not the only ones with this problem
http://www.carforums.co.za/viewtopic.php?f=5&t=53125
OP in that thread is also from Bloefontein.


Does anybody from MTN even look at this thread?

[Snakediver]

thanx for that, ja it sounds pretty much the same as what im going through
i just got my 3gig for the month from uncapped lite and it worked fine for like 20min and now its downloading at 2000B/s?? this really sucks!

[booysenw]

Currently experiencing timeouts and very high latency, although the last couple of weeks I've just been grateful to get a connection for long enough to do some emails and light reading(about 20 minutes before falling back to GPRS), but tonight's connectivity is pathetic:

6222 packets transmitted, 6020 packets received, +6 duplicates, 3.2% packet loss
round-trip min/avg/max/stddev = 52.174/3228.519/69503.709/7550.328 ms

[MTN-Lazola]

Hi PseudZ,

try to use 3G sim card and set up your network to be on UMTS only and see if its going to sustain the network, just upgrade the sim card and let me know after that.

[Reine_Viper]

Please note we are currently experiencing problems with our sites T194,T6881 & T2429 in the area of Northriding. Our Engineers are attending to them.

T194- SMC/00003457332

T6881-SMC/00003496272

T2429-SMC/00003490940

__________________________________________________ __________________________________________________ __

What does this actually mean as 3G connectivity has been really shoddy for the past month with spiking latencies from a stable 250ms to a radical 1500ms+. Signed up for a 24 month contract and received 4 months of low latency and stable 3G connection suitable for gaming. Now stuck with a useless modem and a monthly bill to pay.

MTN blows - Will see who can offer the best LTE / Smartphone deal come June and move on. Tired of wasting time following up on repair status's - generic answer is "we will escalate your concern" and some dodgy email template regarding coverage. I have full signal - strong, what gives?

Pathetic

[Tandor]

Experiencing serious network issues with MTN currently in Moreleta Park area, Pretoria. Full signal on handset, but no calls, SMS or data connection can be made. 808 number does not even ring. This was since yesterday afternoon!!. To top that off iburst was also down for most of the day yesterday so was completely isolated.
Please advise if experiencing any issues on MTN in this area ....

[Edwe]

Experiencing serious network issues with MTN currently in Moreleta Park area, Pretoria. Full signal on handset, but no calls, SMS or data connection can be made. 808 number does not even ring. This was since yesterday afternoon!!. To top that off iburst was also down for most of the day yesterday so was completely isolated.
Please advise if experiencing any issues on MTN in this area ....

I am experiencing the same symptoms since yesterday in Paardevlei area, Somerset West. What is wrong with the MTN network?

[SlowInternet]

Same problem in Heidelberg, Gauteng. Internet on iphone is very slow.

[Fransh]

same problem in milnerton, royal ascot. have signal, connects, cyan light, but nothing, no internet activity or page loading. been like this since 30th. Useless customer service keeps telling me to reset modem, or just put the phone down in my ear.

[Riaan351]

hi, can anyone help me with info please. im using my phone's simcard in my modem and then load data. i heard people talking about a data card. is there a diference between a data card and a sim card? please reply to my email. 0736127267@mtnloaded.co.za