Lol! I remember my old Sentech days. Can tell you the same old horror stories and how it eventually died, before my 2 year contract expired.
In contrast, I've been living in Hong Kong for the last 2 years. An 8m dsl line with unlimited bandwidth costs me the equivalent of R120/month, oh, and I get around 20 NowTV channels with it.
To order the service took one phone call and 3 days later a guy came to install it. Can't tell you about their support, since I've never needed it - it just works.
Of course, then we have free wireless internet just about everywhere. I usually sit on the ferry to and from work and surf the net on my laptop.
Anyway, it was fun reading that Sentech still exists!