Reduction in speed & interrupted downloads?

[MagicDude4Eva]

Is it just me or has iBurst speed decreased over the last 10 days? I am staying in Broadacres (Fourways) and when I installed iBurst back in May (with external antenna, 100% signal strength) I used to get about 500-700kbps.

I nowadays don't seem to exceed 300kpbs and nothing has changed in my configuration. It also seems that bigger downloads get interrupted. While this can be overcome by a download-manager, this does not apply to my PS3.

Since Thursday I had tried to download a game-patch (Burnout Paradise) and it is now 9 download-attempts (and 1,1 GB later) and I still have not been able to get the single 150MB file down.

I have now finally applied for ADSL (last time failed as Telkom was not able to install copper in 6 months) - but I rather wait for Telkom. iBurst call-centre is useless and I am still waiting for that technician who was supposed to phone me back within 30 minutes (this was 19th September, 9am).

Who else has similar problems?

[who.is.michael]

In CTN, Gardens - same issue - possibly due to bachaul ISP and iBurst not willing to cough up to provide adequate bandwidth...

[MagicDude4Eva]

I am still sitting with the same problem. Have escalated to every contact within iBurst possible. At the same time submitted complaints about this to ICASA, ASA, SABS and others. While this might not really help, at least I can say I tried.

Iburst is sitting with my original incident since 18/09 and over the last 3 days I had to purchase additional BW (3GB) to try and get those PS3-updates (without it I can not play online) and sofar have wasted 2864MB in getting a 120MB file. I doubt that they will compensate me for this.

[The_Librarian]

Welcome to the iBurps club.

Your needs will be best served by ADSL, as iBurps is shaping every single thing next to useless.

The PS3 download, can't you copy and paste the URL into your download manager and copy the file over to your PS3 once finished?

[MagicDude4Eva]

Welcome to the iBurps club.

Your needs will be best served by ADSL, as iBurps is shaping every single thing next to useless.

The PS3 download, can't you copy and paste the URL into your download manager and copy the file over to your PS3 once finished?

Already applied for ADSL (I originally applied for ADSL in January and Telkom was just not able to install a normal copper-line in 5 months --- so I went for Iburst to cure my "internetlessness"). I have now re-applied for ADSL again and hope to get it in a few months.

Any game-update for the PS3 needs to be downloaded straight from the PS3. There is no way to download via the PC and then copy it over. I even went as far to install a Squid-proxy in the hope that the proxy would resume the downloads - unfortunately not the case.

I like the term iBurps

[The_Librarian]

I like the term iBurps

There's a couple of other terms as well... not going to publish them here...

Squid won't help.

If you're able to get wget to run on your PS3, then you can resume aborted downloads.

Let's hope Telkom will be able to give you some joy...

[Mercury]

Is it just me or has iBurst speed decreased over the last 10 days? I am staying in Broadacres (Fourways) and when I installed iBurst back in May (with external antenna, 100% signal strength) I used to get about 500-700kbps.

I nowadays don't seem to exceed 300kpbs and nothing has changed in my configuration.

I haven't seen the frequency of disconnections you have but I have seen the slow down.

[The_Librarian]

/me goes off to modify the Internet Oracle's Macbeth ditty*

[The_Librarian]

Here it is :

THE SCENE: A dark antechamber of the iBurst Towers, dimly lit by three 20"
monitors suspended from the ceiling. In the middle of the room is a
Pentium/100Hz, sheathed in a black casing. Three technicians dance around
the machine, chanting horribly. Their pale, clammy complexion is cast
hideously by the light of the monitors, rendered even more repugnant to the
watchful eye bye the 60Hz flicker of the monitors.

FIRST TECHNICIAN: Thrice the brinded net hath mewed.

SECOND TECHNICIAN: Thrice, and once the ADSL-pig whined.

THIRD TECHNICIAN: MacHarpier cries. 'Tis time, 'tis time!

FIRST: Round about the terminal go;
In the poisoned upgrade throw.
Faulty modems, which by a student done
In minutes numbering sixty-one.
Noise errors, disconnection fault,
Crash ye first, crash ye shalt.

ALL: [as they dance around the Pentium]:
Double, double, toil and trouble;
Tempers burn and data bubble.

SECOND: Fillet of an iBurps modem bake,
In the Pentium no connection make;
Point of arrow, click of mouse,
Scream of user, frightened spouse,
Speed doth appeal,
No worries I feel.
For a charm of powerful trouble,
Like a hell-broth boil and bubble.

ALL: Double, double, toil and trouble;
Tempers burn and data bubble.

THIRD: Click "Refresh" button, speed of slug,
You would think you forgot the modem's plug.
Full speed, ha ha ho
If just one k worked you'd be good to go.
This should grab those straggling few
Who aren't using our iBurps accounts department.
Now we shall the ADSL eclipse,
While curse words cross our users' lips.
Leave the line noise in so we can fix
And sell more... Megabytes!
And so we will interrupt the line for download data
For corruption of their data.

ALL: Double, double, toil and trouble;
Users buy, our profits quadruple.

SECOND: Fix it with draconian speed throttling though,
Since the users have no clue.

[Enter Mtswali to the other three TECHNICIANs.]

Mtswali: O, well done! I commend your pains,
And everyone shall share i' the gains.
And now about the modems get,
But NEVER use it on OUR net.
Speed is scarce put in.

[Beeps of PONG heard in the background.]

[Exit Mtswali.]

SECOND TECHNICIAN: By the usage of my Dashboard
Wicked Hackers this way comes.
Open locks,
Whoever knocks!

[Fade to black.]

disclaimer : satire

[limnos]

I have also noticed a huge decrease in speed and very frequent disconnects...

At least I have my download manager to save me with my bw..

Can't wait for Neotel availability in my area!!!!

[fishfly]

hmmm seems like this has been ongoing... maybe it's their solution to people who download... I think it's time I throw out this i*** and stick with dsl...