Facebook   Twitter    YouTube    RSS Feed    Android App    iPhone and iPad App     BlackBerry App    
Subscribe to Newsletter



Results 1 to 8 of 8

Thread: Dell Onsite Techies

  1. #1
    Grandmaster gboy's Avatar
    Join Date
    Dec 2005
    Location
    in my house
    Posts
    1,186

    Default Dell Onsite Techies

    hi

    I may be needing a Dell Techie to come out to my business.

    Are they dell certified and work for Dell, or is it a local computer shop that comes out.

    Do they Know there stuff.

    any experience with them ?

  2. #2
    Grandmaster
    Join Date
    Jan 2008
    Location
    Willow Glen, Pretoria
    Posts
    4,244

    Default

    I don't think they're "certified" per se. It'll likely be one of the Dell partner techies

  3. #3
    Grandmaster gboy's Avatar
    Join Date
    Dec 2005
    Location
    in my house
    Posts
    1,186

    Default

    any one else

  4. #4

    Default

    Yes, they normally outsource. But their service is brilliant. As long as they don't find liquid on the board, they will replace most parts at your premises. I have found their "next day service" the best of the 3 with which I have dealt with. Hp, acer and dell. What they cannot fix they replace.

  5. #5
    Grandmaster gboy's Avatar
    Join Date
    Dec 2005
    Location
    in my house
    Posts
    1,186

    Default

    thanks

    i just have a wavy screen, when using the embeded 3G. so they said they will come out.... glad to hear they are good. was getting worried there for a sec.

  6. #6
    Grandmaster
    Join Date
    Jan 2008
    Location
    Willow Glen, Pretoria
    Posts
    4,244

    Default

    All the Dell stories I've heard about support have been positive. The major mission is getting the product to begin with

    /me strokes Dell Studio 1537
    *purrrrrrrrrrrrrrrrrrrrrr*

  7. #7
    Grandmaster gboy's Avatar
    Join Date
    Dec 2005
    Location
    in my house
    Posts
    1,186

    Default

    ya, i agree, but the value for money is very good at least in my case.

    thanks

  8. #8
    Super Grandmaster
    Join Date
    Nov 2004
    Location
    Cape Town
    Posts
    5,959
    Blog Entries
    2

    Default

    I have had nothing but great service from them and have been dealing with them for around 10 years now. It's a no nonsense guarantee and if you have a laptop you should take Complete Care which covers theft, accidental etc.

Bookmarks

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •