Ibust !! - No more high speeds -idling!!

[torgo]

Since the testing in December,, Iburst speeds have significantly dropped. All speed tests used to give results in the upper 500kps. Now .. see for yourself the results od speed tests on myadsl:

local myadsl:
28.8 kbps dial-up
33.6 kbps dial-up
53.3 kbps dial-up
56 kbps ISDN
81 kbps YOU
128 kbps ISDN
384 kbps DSL
768 kbps DSL
1000 kbps DSL
1500 kbps DSL/T1/Cable Modem

telkom local speed test:

Your line speed is approximately 144.3 Kbps or 17.7 kBytes/sec
( Where kb = kilobits and kB = kiloBytes )
Results:
Below is the data used to calculate your download speed:
Download time: 28.281 seconds
Size of file: 500 KiloBytes
Estimated line speed: 144.3 (kilobits/second)
Estimated line speed: 17.7 (kiloBytes/second)

Stanford international speed test:

9.12kbs


ADSL Guide UK test:

Downstream 80 Kbps (10.0 KB/sec) 86 Kbps (inc. overheads)

[Donovan]

Yay! iBurst can now officially be called "Sentech2"

[Clipse]

lol it didnt take them long either

[TheYak]

no, the didn't even launch before they went down in flames!

ugh. what an irritation! Now I have a R2800 doorstop!

Time to get the ball rolling on ADSL methinks...

[AcidRaZor]

Yay! iBurst can now officially be called "Sentech2"

You mean they have sub-56k international and local speeds?
You mean they are billing their clients with absurd amounts of money?
You mean their technical support has also hired a bunch of monkies?
You mean they have absolutly no idea what they're doing?
You mean they outsource everything they can?

I think not...

So until they do, they're NOT Sentech.

[alchamy]

After following all the speed issues on the board it is clear that the problems are isolated to certain towers, in particular northcliff.

I still have sub 150ms local pings, sub 500ms international pings
Downloads fly in at 100+ when using multiple threads.

Besides the excessive downtime & braindead helpdesk I have very few complaints.

[ic]

After following all the speed issues on the board it is clear that the problems are isolated to certain towers, in particular northcliff.

I still have sub 150ms local pings, sub 500ms international pings
Downloads fly in at 100+ when using multiple threads.

Besides the excessive downtime & braindead helpdesk I have very few complaints.

Ummmm NOOOOO.

I am on the Bryanston base-station - only the Bryanston base-station & I've been experiencing the stuttering/unresponsiveness problem since 2004-12-23 & I am really fedup.

Note: this has nothing to do with the loss of signal strength that I have simultaneously experienced since last Friday - Luis said yesterday that the Radio Guys & Kyocera would be replacing the amplifier [that blew on the Bryanston base-station last Friday] today, i.e. Tuesday. Lack of signal == unstable connection == bites_viciously!!!

[Edinetz]

Must say was very inpresses with iBurst when I got it until a Saturday night when work was done on the tower. For the next four days fluctuating signal strength and unresponsiveness then no signal. Call to helpdesk confirmed site was active and was given a contact number for a UTD swopout. Called number couple of hours later signal back happy again no problems since - no idea what the problem was but still glad I went with iBurst not ADSL especially since I move allot (or have I spoken to soon)

[torgo]

Well, I tried thos tests last nite, several times and there were certainly constant i.e. slow. I am near Sandton City tower....I will try again tonite and let you guys know.

My concern is the lack of consistency and reliability of this service, When you need it the most......@#$%^&*(

Is it beacuse more users are signing on??

[AcidRaZor]

Heard something about an amplifier problem, not sure if it was isolated to one tower or several. They might be doing upgrades to the towers though, as to ensure enough capacity for all the users.

Until they launch, I'm happy to have internet at any speed I can get it @ as long as it classifies as broadband.

[torgo]

MyADSL Local (South African) Speed Test
Your current bandwidth reading is:

162.10kbps

which means you can download at 20.26 KB/sec. from our servers.

28.8 kbps dial-up
33.6 kbps dial-up
53.3 kbps dial-up
56 kbps ISDN
128 kbps ISDN
162.1 kbps YOU
384 kbps DSL
768 kbps DSL
1000 kbps DSL
1500 kbps DSL/T1/Cable Modem


Telkom ADSL Speed Test Meter

Your line speed is approximately 228.4 Kbps or 28 kBytes/sec
( Where kb = kilobits and kB = kiloBytes )


Results:
Below is the data used to calculate your download speed:

Download time: 17.86 seconds
Size of file: 500 KiloBytes
Estimated line speed: 228.4 (kilobits/second)
Estimated line speed: 28 (kiloBytes/second)


ADSLGuide UK Speed Test

Results from broadband speed test recorded on Tuesday, 18 January 2005, 15:41.


Downstream 39 Kbps (4.9 KB/sec) 42 Kbps (inc. overheads)
Upstream 17 Kbps (2.1 KB/sec) 18 Kbps (inc. overheads)


Pathetic!!!!!!!!!!!!

[TheYak]

Oh? So there are problems on the Northcliff tower?! Of course there are! That's the tower that THIS poor SOD is connecting to!!!

Just my luck!

*sulk*

[Mayh3m]

I'm in the Roodepoort Wilro Park area and experiencing the same thing.
Between all the outages, I have been experiencing extremely slow speeds. I'm lucky if I can download at 10 KB from local sites.
When I first got it (2 weeks ago) I was getting at least 30 KB and up to 60 KB off of the same sites. That was only for 2 nights.
Since then it has been downhill. I have been able to use it maybe for about 1 third of the time I would have liked to due to all the outages (base station problems; authentication server problems)
I'm completely unimpressed at the moment. I have been punting this thing for them - telling everyone how brilliant it is (Going according to first experiences) but every night I get home and I'm not consistently being dissapointed. I know this is soft phase, but it just does not cut it. Sort it out WBS! The people who are using it now are the ones who are your sales people. Adverts won't cut it for you if we are telling everyone it doesn't work!
Am I the only one who feels this way?

[ic]

...Since then it has been downhill. I have been able to use it maybe for about 1 third of the time I would have liked to due to all the outages (base station problems; authentication server problems)
I'm completely unimpressed at the moment. I have been punting this thing for them - telling everyone how brilliant it is (Going according to first experiences) but every night I get home and I'm not consistently being dissapointed.
...
Am I the only one who feels this way?

I agree 100%, and that's exactly why I have not been punting iBurst lately- I cannot lend my personal reputation to a product that is getting worse by the hour (sometimes by the second).

The issues here are stability/reliability & customer service. Having said all that, I do try to avoid calling the helpdesk until I can no longer take the torture that my iBurst connection inflicts on me.

I think it is quite clear that I'm unimpressed [massive understatement]

However, if WBS keep the communication flowing it will go a long way to alleviating the stress all-round (customers as well as helpdesk wookies).

[stepper]

... but every night I get home and I'm not consistently being dissapointed. I know this is soft phase, but it just does not cut it. Sort it out WBS! The people who are using it now are the ones who are your sales people. Adverts won't cut it for you if we are telling everyone it doesn't work!
Am I the only one who feels this way?

U R Not Alone

sorry for the font size and colour, its just my screaming:stress relief thingy