I bought my Nokia 5800 from CaCell. It developed the common screen and earpiece problems that a lot of the early ones have. A simple google search brings up a lot of discussion about both these problems:
Sent it back to CaCell on 26 May, they finally sent it back after 3 weeks, and it wouldn't even turn on. The battery was broken. Finally after a week I got a working battery, and then found out the original scrren and earpiece problems still exist, they fixed NOTHING! Sent it back again, now I can't get a date out of them for when it will be fixed, and they refuse to swop it for a new or working one. Don't know what else I can do, I contacted my local Nokia repair centre and they say it's not an SA phone (they say the IMEI says it's not SA). Don't know if I can sue CaCell or something. Maybe the small claims court. This is the most ridiculous service I have ever received, I'm going to tell EVERYONE I know NEVER to buy anything from CaCell again. And my faith in Nokias is pretty much shot as well. Nokia could have helped me, I've been using Nokias for 10 years now. Probably the last one though after the "don't care, not our problem" service I received. I've been without a phone now for more than a month!!! Anyone with suggestions?